Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.3 out of 5 stars with 135 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Z Flip's compact size, stylish design, and impressive camera. They appreciate its durability and easy-to-use features. While some find the price to be a bit high, others feel it's worth it for the quality and features they get. Battery life is mentioned as a downside, but overall, customers are very positive about the Galaxy Z Flip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 135 reviews
  • Rated 4 out of 5 stars

    Pleasantly surprised

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for everyone. IP68 has almost become an expectation these days. Who cares about 5G. An above average processor and the form factor is shockingly welcome and convenient. Button arrangement is average. But that’s a preference.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For now a 2 rating hopefully 5 with next one

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this item,came with a little line in the screen while on ,pixel damage i guess and no head phones,no phone case ,no cable extension with it, just charger. Supposed to have everything with it like when new! Open box excellent condition as new .....read the memo! Sending me another one ,I HOPE,and hopefully like the order condition states! this is very stressful a lot of money involved....

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Cool phone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, very compact. when the screen is open its just like having a full size phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Product Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this product for a week now and I highly recommend buying it open box [excellent] My thoughts was it wasnt going to be new. Maybe a few scratches here and there, maybe a problem with it. When I received the item it was perfect condition as If I got it new. I didn't find dents. Scratches. Or anything like it. Thank you best buy for your amazing work. I'll continue shopping as a constantant customer

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    wow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is an amazing new technology... .Thanks to Samsung for great engineering..peace of art!

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy zflip thanks best best buy is one of the best phones that folds

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Nice cell

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted to get a flip again smartphone fits in pocket

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Fold

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and that fold makes so easy to fit in your pocket, super recommend

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! It’s small in your pocket and feels good in your hand!

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone on the market!! Hands down easy to carry around no problems with it yet

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Flip phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone can do anything on it and it fits right in your pocket

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive but really dope. I would buy it again but went back to iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great phone for those who miss the old small cell

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this phone. Loved it so much I got the new galaxy z fold 2.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My favorite phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Love the color and the size of the phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Future is here!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone the future of phones is here with Samsung foldable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone! So much easier to flip it open and closed and carry around in my pocket. I bought this "open box" method which I've never done before but no regrets...it was in great condition and I activated the manufacturer's warranty. I'd do it again! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband love this phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband. He loves that when folder it a smaller form factor to carry in his pocket. It opens and closed smoothly and so far the screen is holding up really well. It was a little on the expensive side but it is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 3 out of 5 stars

    Scratches easily

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it folds and is small in pocket, but scratches easily and leaves a fold mark in the middle of screen

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mills, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Past Upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just arrived Saturday very nice flip smartphone bringing back the flip phone from the early 2000s bring the past in the future with an upgrade to it Love this phone. Apple has no chance against samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Before I purchase this, I was little skeptical about this phone. But once I got it I loved it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello sss12374, we’re so happy that you’ve found the perfect phone for you. Thank you for being a part of the Samsung family. ^Elizabeth Samsung