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Customer Ratings & Reviews

Your price for this item is $321.99
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The regular price is $999.99

Customer reviews

Rating 4.2 out of 5 stars with 256 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the Galaxy Z Flip4 128GB (Unlocked) for its compact size, stylish design, and impressive camera. They appreciate how easy it is to carry and use, with many noting that it fits comfortably in their pockets. However, some customers have concerns about the phone's battery life, durability, and screen issues, with some reporting cracked screens and other damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 256 reviews
  • Cons mentioned:
    Battery life, Screen issue

    Rated 4 out of 5 stars

    A lot better then the previois version

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues for about 8 months but now the battery life is miserable other then that its a big upgrade from previous model. Also the factory screen protector atarts to fail a few months after purchase

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Garbage Flip

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this phone, it will bubble up in the crease area and spread. Samsung does not back this product. They will make you pay for the repair, even if you're under warranty. Mine was sent back, fixed, and dealing with the same problems again. Yes, it's nice and fancy but definitely not worth the money. Just what you think may happen, will happen. #TrashPhone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Foldable
    Cons mentioned:
    Fragile

    Rated 5 out of 5 stars

    Loved this phone but it has its negatives

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer have it but I really loved this phone. Pros: it's foldable, so easy to carry around, cute and simple, and I love how many details the cover screen has and all things you can do with it. Cons: as it starts getting warm, the phone starts heating up easier compared to other phones I've had, noticeable crease as time passes, fragile (definitely recommend getting a protection plan/insurance), battery drains fast, and camera doesn't have the best quality but it's still fine, pretty regular.

    I would recommend this to a friend
  • Cons mentioned:
    Screen issue

    Rated 4 out of 5 stars

    Samsung Flip 4

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this phone it is so easy to put away in their pocket! Glad I went with this purchase. The only thing is the screen protector you have to watch out for after a while it starts peeling.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size
    Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the flip.3 and i loved it but hated how fast the phone would die so i bought the bespoke flip on pre order and i dropped it once from my lap to the carpet floor and it literally broke so I came into.best buy an bought another brand new flip 4 cuz i just love how i can use it with one hand its perfectly compsct i love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Screen issue

    Rated 2 out of 5 stars

    Great on paper, not so much in practice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device had so much potential in my mind, in theory, so when I decided to trial it...I was quickly disappointed. Too bulky, for one. And not comfortable to the hand for one-handed use, and not always as convenient in the flipping open and closed as I thought it would be. And I'm also not a big fan of how non-Google Androids have competing software/apps that you can't uninstall and go with all Google-based ones, if desired. But to be fair to this particular model, the 4th iteration of such, it solved the screen protector issue by having one preinstalled/'baked' on, so you don't have to try to use an aftermarket one and have all the bubbles and wrinkles/issues with that. It did have great display quality but just OK battery life, in my limited experience. And like all Samsung phones I've ever had, there are many times where part of the phone gets super hot when it's processing a call or data. I never knew why that wasn't improved upon over the many years now. Same holds true with this one, I noticed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Xlivelove, thank you for sharing your feedback on your Samsung Galaxy Z Flip4. We understand switching from a standard form device to a foldable can come with a learning curve and cause some frustration. We are happy to hear you are overall happy with the display and functionality of your device. The battery of this device is adaptive in nature and will increase over time with usage and making adjustments to the consumption. If you haven't done so already, we recommend reaching out to the Samsung Support Team through our website for assistance with the apps you do not wish to have on your device and adjusting the settings to enhance your experience. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Camera, Compact size

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed that the fold does not impede the screen at all. Love this compact, practical product that fits in smaller handbags. Friends say my Samsung takes better photos than their phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a few days now, i really love i. Camera is very clear so thats a plus with the graphics. The only thing is that the battery dies quickly unfortunately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have wanted this phone since it came out. It is a very cool phone but it does collect dust easily. I actually transfered from apple to this phone and the move over wasnt that easy. It didnt really show you how to configure it so i had to do a lot of customizations on my own to make it easier. But even then, i still love my phone and would recommend it if you have a bit of patience. Also the battery life isnt that great so i recommend getting a portable charger

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Durability

    Rated 2 out of 5 stars

    think about it very well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly do not recommend this phone and even less so with this store because if it breaks it does not solve the problem as it should even if you have the best insurance, the protector comes off and they cannot repair it if the button, which is very prone to breaking down, is not fixed and The phone for some reason does not catch the internet very well, this is the second time they have changed it and it is always because it does not catch the internet.and the battery doesn't last at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera, Foldable

    Rated 5 out of 5 stars

    My new favorite phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great phone with lot of cool features and the crease isn't really a issues. You don't have to close the phone you have options to fold or keep it opened. It give you different ways to used camera and other features

    I would recommend this to a friend
  • Pros mentioned:
    Compact size, Design

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, my SO was reluctant to upgrade until she saw the flip. She uses it all the time. Super smooth and the flip screen makes it convenient for her to carry it around.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The flip feature is excellent!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the flip! I wish other phone brands would offer this feature. the back screen was a great feature as well. felt good in my pocket!

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 4 out of 5 stars

    Compact and won't butt dial

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main reason for buying was because I kept "butt dialing" 911 during work. This phone obviously solved that issue, but also grown to like how compact it is in my pocket. Only issue is if unlucky enough to drop on hinge, this will break. But getting a cover with hinge protection works.

    I would recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Cool style

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and color is super cool.....easy to cary

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Compact size

    Rated 5 out of 5 stars

    Love at first sight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with my new phone, because fits anywhere, it isn't heavy, take amazing picture. I love my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    samsung flip 4

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal phone for my use. It is compact and with its closing and fold over. I don't need a case. It easily fits in my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone a good for to help me take a picture goog

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fun, but underwhelming for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Flip 4 is a really fun phone to use with its folding display. It's nice and pocketable and you can even hang it on your belt loops if you buy one of Samsung's ring cases. But, as a phone, at its price point its fairly underwhelming. The cameras are passable, they'll take decent photos but are typically slow to fire, so if you have an fast moving subject(s) it's going to be blurry. The battery life though is the biggest drawback. It can last a whole day, but you'll have to be a little more conservative with the use. The durability of the display is still a concern.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Xevarga... Thank you for your review of the Samsung Galaxy Z Flip4. We value your input as we strive to innovate and improve on the design and functionality of our products. When you get a moment, look at the following articles to help regarding the battery life of your device. "Apps are draining battery on Galaxy phone or tablet", "Galaxy Battery - Optimization", and "Get the most out of your Galaxy phone's battery". Feel free to contact Samsung Support if we can offer additional assistance. Thank you for being the best part of Samsung. -Bethany Samsung

  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Love the color and love the fact hat it folds

    I would recommend this to a friend