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Customer Ratings & Reviews

Your price for this item is $321.99
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The regular price is $999.99

Customer reviews

Rating 4.2 out of 5 stars with 256 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the Galaxy Z Flip4 128GB (Unlocked) for its compact size, stylish design, and impressive camera. They appreciate how easy it is to carry and use, with many noting that it fits comfortably in their pockets. However, some customers have concerns about the phone's battery life, durability, and screen issues, with some reporting cracked screens and other damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 256 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I loved it until

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was great up until i realized how much the battery sucked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this phone and used it for couple of months. Like the over all look of the phone and the usability. Camera can be better and the storage. There is no expandable storage, so buyers beware if you need more storage.

    I would recommend this to a friend
  • Cons mentioned:
    Durability, Fragile

    Rated 2 out of 5 stars

    had to buy it 6 times

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was really cool, but it stopped being cool after the 6th time using the warranty cuz of how flimsy it was, surprisingly the 3 was a lot more durable so just be careful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    100% recommendddd

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. I think I love it so much I want to upgrade to the flipZ5

    I would recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 4 out of 5 stars

    Adali

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it easy to cary, always in my front pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flip phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this model of flip Samsung.works fine excellent battery life. Easy fit in my pocket and happy its unlocked

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Galaxy flip 4

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone i've had in my life. The camera and the video are amazing, battery 100%, and easy to fit in any pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Took me back

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gadget ever. Ease to use and best style with good speed

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Z FLIP 4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone , I will recommended this phone for anyone looking for flip phone, you dont have to worry about phone holder.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It has more space than i could ever need and so easy to use. The compact design makes it easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Unique conversation starter plus accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COOLEST. PHONE. EVER! The functionality is soooo cool! Sorry I'm not a good tech reviewer, but I can’t see myself using any other phone fr.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE - SCAM - YOU WILL LOSE YOUR MONEY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone would not open after 3 months. Samsung won't honor the warranty (they only said they won't cover that Best Buy phone). Best Buy will not even give me a credit for the over $600 I spent. The Geek Squad could not be less interested in helping me. AWFUL!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Best flip phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fantastic! Quick and comfort for your pockets. My wife had the 3 flip which she loved a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat hesitant about this phone after reading so many reviews. Had to upgrade from a 3g phone to 4/5g phone and love the flip phones to store away vs putting in pants pockets, carrying smartphones around, etc. I'm happy with this phone. Yes, there is a crease in it but my sole purpose for phone is calls and texting not being locked in on internet stuff with face in my phone all the time. With this said, if you're a person using your phone for all the app's and stuck to the phone, you may not like the crease. So far the part that makes it flip has been sturdy as well as my buying a cover that secures this part as well as a slide part for front cover of phone to cover camera lenses. I can slide it back up when I need to. Best Buy helped with porting things over which helped a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is beautiful and it works great i love the foldable feature its so cute looking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice foldable flip phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it much more than other Samsung phones, except that it can be folded into a flip phone. Actually I find it inconvenient, because it lacks funtions like to turn it off and restart it. One needs to press 2 buttons, and it does not seem to work smoothly, camaras are not great and it lacks slot for micoSD card. You have to rely on the internal phone SSD drive for storage. Well, it is easy to put it in your pocket or purse.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TMaster, thank you for your feedback on your Samsung Galaxy Z Flip4. We completely understand that new devices can come with a bit of a learning curve and take some time to adjust and get the settings best aligned to your needs. If you are not wanting to use the buttons to turn off or restart your device, when you have the phone open to the larger display if you swipe down twice from the top the power button should appear at the top and have the menu appear without the usage of the side buttons. If you are finding the internal storage to be insufficient for your needs, while it is true it does not have the ability to use the micro SD card, you can always explore cloud based digital options to expand the storage capacity of your device. Please, feel free to reach out to the Samsung Support Team if you believe there may be something out of the ordinary occuring with the camera of your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Samsung Galaxy Z Flip4 after a friend showed his Flip3 to us. We love this phone. The fold makes it fit in your pocket so much better. It is a really great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact phone that is good for everyday use. Its light and high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Phone!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is incredible. I love that this phone flips l. Its very fast and have had no problems! Worth every penny. It works great with Google Fi!

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. A little hard to open and close. I like that it's small and compact.

    I would recommend this to a friend