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Customer Ratings & Reviews

Model:
SM-F721ULBEVZW
SKU:
6512847
Your price for this item is $29.44per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 62 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Galaxy Z Flip4 256GB for its compact size and ease of use, praising its excellent camera quality and generally good battery life. Many appreciate the innovative flip design. However, some customers have reported issues with the hinge and screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 62 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Flip for it?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last several phones have been Galaxy Notes. The smaller size of this appealed to me afternoon using such large phones. There are three issues i have with this device. First, the size is not as convenient as I hoped. Although it does fit all the way into both front and back pant pockets, the thickness makes it feel pretty awkward and also make ot a bit difficult to get in and out of tighter fitting pants. When opened the size is perfect for one hand use. Not too big not too small. Second, battery life is not nearly as good as the note or larger S series phones. It does make it through most days without having to charge mid day, but on heavy use days I usually have to charge by 3pm. Third, when opened you can see the the bend in the middle of the screen. Its distracting at first but honestly after a couple of weeks you barely notice. The good: great camera, cool design, wireless charging, compact size, good speaker. The jury is still out on whether i prefer this over a normal smart phone. But so far i dont hate it.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Love how compact phone is!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's compact and easily fits in a pocket. I've only experienced 1 downside and that is due to the screen breaking internally where it folds. I've had to get the screen repaired twice over a course of 8 months. As soon as you see any issues along the fold, take it in for repair. If you don't the material inside spreads and turns the screen black. Also make sure your data is backed up if it's important to you, or you will lose it if the screen goes out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is quicker to respond but you have to fight through so many Ads to get where you want to go.Many apps costing extra $$ to eliminate Ads or spam calls , plus over. $ 1,ooo for the phone, is a bit much for seniors. This flip phone is an amazing computer, but you need to invent a more senior friendly phone on the terrific verizon network. One that doesn't insult our intelligence, but more of a phone, than a camera and some games but not an entire arcade. Still, a marvel of tecnology.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    I'm a Boomer, okay?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is longer and narrower than my former phone. Am Able to enlarge type enough to make it easily readable. Still learning and getting used to functions. This is my first Samsung, it could be me but talk to text seems to end sentences too early or put capital letters where I don't want them. Must do manual corrections. I speak with a normal California accent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Ease of use

    Rated 5 out of 5 stars

    WOW, Great Flippin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy to navigate, great spund quality. Still the fantastic flip design so it fits in any pocket. Love the small screen for viewing and access before flipping it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 4 out of 5 stars

    Good but not for everyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in pocket. Battery back is good. You can play youtube and song from small screen. A bit inconvenient to open the screen everytime. Not for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Nice flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. It responds quickly and takes excellent photos. The battery lasts over a day with light use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the easiest phones to use. It fits nicely in my pocket and the battery lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Cool phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Nice and compact. Feels like it will handle all the opening and closing. Excellent display. Camera is great. Still learning features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Surprised how much I like this phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone forgot how much i missed my old flip phones. This phone has an adequate battery and life not excellant, but not bad. Easy to ise well built feels solid, i have dropped already not even a scratch, comes with a screen protector so no need ro buy. It is slick and slippery so i recommend a cover, o bought a cover that does not protect the hinge, i think yjis is unnecessary. All my apps,pictures,and passwords transferred overno issues. I am very happy with this phone and xonsidering buying another for a family member. One thing to add the front screen has a lot of potential, hopefully samsung will realize this and make some solid updates. Using it for notifcations, and lame widgets is a waste. Alot of people have co.plained about the canera, I think the image quality is good, its also nice that you can hold the phone like an old camcorder to record video and i find it easier to take pictures with the camera bent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Very solid phone. Great phone for photos

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Happy so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but I've only had the phone 10 days. I was pleased with the sound quality when listening to music. I've always had galaxy phones so it was an easy transition. I like the fact that it shows me all the notifications when folded and i can use whatsapp video with the phone half opened.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    2nd Flip Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sone loves the phone the weight and the size when not in use folded. The fold in the screen did look little warn towards the end of the three years before getting this new one. Might consider insurance plan either through Best Buy or carrier especially if hard on phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Durable hinge and Good Battery life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about hinge when I bought it. The hinge is durable and it does NOT show any signs of use so far after 8 months. You would not need extra screen protector on both sides of screen. What I like the most about this phone is its battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    beautiful phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice camera excellent sound i get lots of compliments on this phone

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact phone. Most of my phones were Motorola's, I thought I was going to be disappointed, but wasn't. Easy to carry, small enough to fit in pocket, but I purchases a clip on case for a belt.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Flipphone lover

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about it at first, so far so good. Always loved the flip phone design.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Flip Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new flip phone! Samsung has done a great job updating these flip phones with each new generation.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    solid phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size camera not quite as good as some other top phones but takes good pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone functions well and the fold feature makes it more comfortable in my pocket.

    I would recommend this to a friend