Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $365.99
Clearance
The comparable value price is $1,059.99

Customer reviews

Rating 3.9 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers love the Galaxy Z Flip4 256GB (Unlocked) for its compact size, stylish design, and improved camera. They appreciate how it easily fits into pockets and its durability, with some users even owning multiple Z Flip phones. However, some customers have concerns about the phone's fragility and hinge breaking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 145 reviews
  • Rated 1 out of 5 stars

    Junk! Top half no longer respond

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't even been a year and the top half of the screen no longer respond to touches. There is a vertical line on the top half on the right side. The hinge feels crunchy. Never dropped it. Phone still in excellent condition. The center part where it fold is blacked out. Got 1 month of factory warranty left. Going to see if Samsung will replace or repair it. for a $1000+ phone, it's pretty much junk. This will be one expensive paper weight if samsung doesn't fix it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hinge, Screen

    Rated 2 out of 5 stars

    Flawed design.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great while it lasted. One day I opened the phone, the hinge made a cracking sound, and the screen destroyed itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen broke in 19 days of use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't recommend... Screen began to malfunction.. Top screen / touch screen stopped working unable to select anything.. Bottom half worked but screen would start to flash and wash out. Only 19 days of ownership with moderate use.. no damage drops.. just normal opening and closing the flip. No more Flip phone for me. Thanks Bestbuy for allowing me to trade it in for a S22 even out of the 14 day return period.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Samsung flip 4

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great easy to break screen is not that well built one drop its done

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working right after warranty ended

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool phone, but it broke literally a week after the 1 year warranty ended. Whenever I close my phone or bend it a little bit, it completely shuts down. Phone is still brand new, never dropped it, no damage whatsoever. The folding function is the phone's main feature and I can't even fold it anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flip 4

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a week. Love it. Faster than my S22. Location of the fingerprint sensor makes it really easy to use seamlessly

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Good while it lasted

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance, just not the most long lasting. Screen died in less than 6 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with Samsung until I bought this product, a message stating that the "phone is too cold" began to appear and it won't charge, according to Samsung this is a user cause (not explaining what was exactly what the user did to provoke this issue) so the warranty wont be effective

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Samsung phone EVER!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Thinks of getting a second one trading in my iPhone 13. Small and large screen, light weight, fits everywhere ! So happy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera ehh its average only. Such a hassle just opening and closing it to text. Its too thick in the pocket. Also some apps crashes. -Takes too long to charge. It is a beautiful phone but not worth it at all. Still loving my Galaxy Note 10plus! Returned the Flip.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sirve...se arruino al menor uso....no lo recomiendo en lo personal

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable and fragile

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two units failed within four months. One within three weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Very compact and handy. So far this is the best Samsung phone that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade for 4g to 5g

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Samsung Galaxy note 10+ (2019) phone to a Samsung Galaxy Z Flip 4 5G. The principal reason was to be able to make phone calls when on 4G only sites, for which VoLTE support is required. Having 5G was also wanted for future proofing. So far VoLTE and 5G are showing up on the Skinny (Spark) network, and I will have to wait for Skinny/Spark to enable VoWiFi for the Flip 4 before I can try that - it should work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved my new phone. It looks fancy and also has the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, compact and easy to setup and use. easy to use on trips

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Superb phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb phone. Very easy to use. The folding also works smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones out as of right now nice size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone but as a long time Apple user I couldn’t deal with the Android change. Its beautiful and I loved the cover screen! Couldn’t live without facetime and imessage though :(

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality mobile

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with the product . Its been 6months that i bought this phone and now i am facing issues when i close the flip the phone is turning off

    No, I would not recommend this to a friend
Sponsored