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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 45 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Galaxy Z Flip5 256GB for its compact size, which makes it easy to carry and use. They also appreciate the camera's features, such as the ability to take photos by waving at the camera. However, some customers have expressed concerns about the battery life of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 45 reviews
  • Rated 5 out of 5 stars

    Flip 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Wonderful product smooth and efficient pickup at BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone it’s the best it flips open she is the best it does what I want

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design, Size

    Rated 5 out of 5 stars

    The best choice ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Galaxy 5 Flip graphite by Verizon is the only phone for me. The upgrades only improve an already great phone. The size and the comfortable way it fits in my hand, purse, pants, or pockets is perfect. The technology including the camera equals the Iphone any day. This is my 2nd one and I will buy another when the time comes. I love my phone. The graphite lends itself to any case abd looks great! Why not enjoy your phone sense we have to have them anyway .

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great new phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phones. Best Buy very helpful in setting up and helping use them. Echo was great salesperson. have always had Samsung phones and this is the best one yet. love ease of use and small for pocket or purse. waving at the camera works great for photo taking. very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size

    Rated 5 out of 5 stars

    Galaxy Flip 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this phone. I put a cute, heavy duty case on it and love how easily it slides into my pockets and purse. Camera quality is good and so is sound. I spent months deciding if I should buy this and I wish I had done it sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Size

    Rated 5 out of 5 stars

    My Z Flip 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Z Flip 5 is an excellent phone with so much more than the first two models. The convenience of the folding phone is a big seller for me, and it still has a large screen for viewing. This is my third Z Flip, and I am well pleased with its compact size for ease of carrying. I recommend this phone to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Size

    Rated 4 out of 5 stars

    Pocket sized

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly durable, but i still qouldnt throw it. Good size for the pocket but the front screen is too big, i worry itll break so much easier.

    I would recommend this to a friend
  • Cons mentioned:
    Quirky

    Rated 5 out of 5 stars

    Practical but Quirky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit quirky but definitely simplifes my life, having all pertinate data easily accessible on the front while closed. While I wish Samsung spent a little more time optimizing all of the new real estate after making a few tweaks it works just as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. I upgraded from a Note. No issues with the hinge or screen. Closing the phone is very snappy. The front screen is awesome. I have it set to open spotify when double clicking the power button. Its a quick transition when getting in a vehicle to drive. Since it folds it doesnt take up as much space laterally and can fit in convenient spots. I've had note phones since the original and this feels like a solid upgrade. The crease isn't bothersome at all. You get used to it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy at Best buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. The fact that you see everything on the cover when it is closed is a huge plus. I have opened and closed this phone a couple of thousand times and you can't even tell by looking at the screen. Great fit to tuck away in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well Small comoact nice phone it has few Quirks Best Buy Great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed my phone with no problems, seems that the battery doesnt last as long as my s8 did

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Zflip 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with this phone, the screen is holding up better than the zflip 3 so far and the camera is GREAT!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My Samsung galaxy flip Z 5 phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, I had show it to everyone I know and they love it too!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone of the Future

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Z Flip 5 was quick and easy to set up and transfer information from my old phone. The screen is bright and crisp, the processor is lightning-fast, and the photos taken are beautiful. The fact that it folds in half makes it convenient to carry and the outside screen allows for access to all apps. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. I got it becouse my fold is too big. I love the size

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Fast Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, much faster than my Samsung Galaxy 20, In like how it is compact!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the change from the flip 3 to flip 5 camera is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Love how compact it is. Screen is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Galaxy Z Flip 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this phone - especially when it is folded. Very convenient

    I would recommend this to a friend
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