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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 584 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well-built phone highly recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone highly recommend please just keep getting better and better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsara

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is food phone I like this phone and my family so we are Samsung family

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    amit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the best flip phone around, and always get the best deal at BEST BUY, its been 5 years and one stop for all tech and applience is best buy only

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cool phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite upgrade from my s20. Very fast. Fingerprint scanner works good. Camera is quality. Can do alot of thing from the front screen including test and watch youtube and view google calendar events and set alarms, etc

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    NICE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact phone, easy to use, easy to store, not to big

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Bought this for my mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it, her favorite thing is that she don’t need a tripod. She enjoys the size of it. Should could fot it anywhere. Its simple and cute. If i ever switch to samsunf it would be to a flip phone. She did join the flip size.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Cool phone terrible battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool flip phone that actually compact. However it is a bit thick when folded and the batter life was the deal killer for me. Used it for a month and couldn't get more than a half day on battery. Had to carry around a spare battery. Camera is also so so. S24 ultra way better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy JDubs, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Flip5's intelligent 3700mAh battery allows you listen to music for up to 57 hours or watch up to 20 hours of video playback. If you'd like, you can enable low power mode to keep the fun flowing. When you have some free time in your schedule, check out "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. If you would like to share any other feedback with us or if you would like any further assistance after reviewing the resources that have been provided, feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ZFlip5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, love my phone. the camera not so much i went from a S10+ with amazing pictures to this phone and the picture quality is just not there. Overall, love the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung flip 3

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i love the quality and how a flip and everything but sad my girlfriend wanted it so so bad i have give it to and now she showing off her phone lol

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A very good phone with a few falws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed using this phone. It was a breath of a fresh air in a market that all phones are pretty much the same. However, there were some deal breaker flaws with this phone that made me return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My first timer ever owning a Samsung. The amount of freedom you have is unreal. I cannot wait. To explore other Samsung phones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Flip 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Samsung Flip 5 for my son graduation gift and he loves it really! Its on sale and he has no complain. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glaxay flip 4

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works good love the fold and color super customizable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super cool phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool. Its really cool. I though the crease in the middle of the phone would irritate me, but it really doesn't, and I get alot of performance out of it too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. After switching from Apple for The last 10 years I've been super happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip phone!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for a flip phone ever since the first generation, but I'm glad I waited for the 5th generation to work out all the bugs and hiccups. I love the cover screen and use it a lot! The included screen protector comes with a 12 month manufacturer warranty and for good reason. Ive had it for about 10 months now and its starting to peel up. I can take it to a Ubreakifix for a free professional replacement. Overall, I'm happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It brings me back to my very first phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it, it such a easy tuck away and work or in ur purse. Love the front screen for quickly doing thing with ease. Love the different theme options. SUPER light weight . 10/10 for me!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    GREAT PHONE!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fantastic especially its for someone who wants it for a small size. All the spec will meet the requirements and probably won’t need ti upgrade from there unless they truly need to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my mom she lovey it. It’s a nice phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flip phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alsome phone great service worked fast and gave me what i wanted

    I would recommend this to a friend