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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 589 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Z Flip5's overall performance, portability, and camera quality. Many appreciate its unique design, compact size, and range of features. While the battery life receives positive feedback, some users have noted concerns about heat dissipation during charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 589 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Get this flip phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really on the next level l, it has a great camera, good quality and the best part is when you Flip it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone!!I recently was a apple user and now switch to Samsung, best decision I made

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Flipper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously the nostalgia of the flip phone with all thebperks of a smartphone , who wouldn't want this phone. Bout for the wife. Camera is not as cool as my s23 ultra

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Upgraded to a Samsung Galaxy Z Flip5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Z Flip5 phone is fantastic. It is easy to use and most important it fits in my pocket which my old phone did not. The battery also charges much quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device samsung always my favorite but they need to aff some too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I recommend it need another option recomenation

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    FLIP

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone ever!!! I liked the fact that it stays in my pocket till I I am ready to take it out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a change from my iphone seried and I am loving my Flip Z.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GLAD I WENT WITH THIS PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Note20 for a while now so I decided to get a new one, I decided to go with the Flip5 because the flip feature would honestly help with many distractions that I have and it does just that with amazing features with the galaxy ai amoung with the cover screen, I've had apples and androids but so far this is the best phone I have had and honestly way better than apple with better features and way better user interface

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bob

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a must have for my wife. I don't think they hold up well for the money. She had the z3 flip work for 2 years and 2 days,afterthe warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bedt phone ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. Constantly recommending it to others. Hope the next few are just as innovative.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent phone. Connectivity is on point, and no delay. Battery life is good, and the features are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed my time with this phone. Coming from an iphone 14 pro max, it was a tough choice. The form factor of the flip is awesome. The outer screen is super useful and prevents you from ghost scrolling like i do on the iphone. Android software was surprisingly nice and i loved the customization ended up returning it and going back to my iPhone only because of small things that i didnt know id miss such as imessage, facetime etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this phone!!! A Best Buy pro helped us, showing us all the models available, I’m so glad we chose this one!!!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Is it worth the money?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my mom has had this phone for a little over a year, like two months and a year and she kept saying it would get hot and the screen is half black and half orange now. so expensive to only have it last one year. warranty had expired by 2 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone, Poor Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone when new. Flip style foldables get the short end of the stick on battery, though, and this made it hard to continue using the phone past about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Flip Galaxy phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom, so far so good the screen still in great condition, is small and can fit in small places.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to navigate. I also like the flip action and with 256G of storage this product is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth Getting it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use, just don't drop it lol or make sure have best buy protection.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice job Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for my son. I love the screen on the outside of the phone. I might just go out and buy one for myself

    I would recommend this to a friend