Customer Ratings & Reviews
- Model:
- SM-F731UZAAXAA
- SKU:
- 6548838
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Z5 flip phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone for my husband. He loved his old flip phone he used to have, so I decided to try this one. So far so good.
I would recommend this to a friend - Pros mentioned:Camera quality
Love it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! It is for my daughter and she loves it. The pictures are so neat. I’m thinking on changing mine to Samsung.
I would recommend this to a friend Nice but poor battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is very feminine which I love. However the battery life is very poor. It’s nice as a secondary phone imo.
I would recommend this to a friend- Pros mentioned:Portability
Best flip phone ever!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG!! BEST PHONE YET COMPACT AND EASY TO CARRY ANYWHERE.. LOVE LOVE LOVE
I would recommend this to a friend - Pros mentioned:Design
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool, sleek design. Love this phone. Love all the customizable features and everything about this phone.
I would recommend this to a friend - Pros mentioned:Overall performance
Good but needs better battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this phone. Its an amazing product. Good picture quality, the battery life could be better.
I would recommend this to a friend Closing it with attitude
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great i have no idea why people where saying that the phone breaks after so many closing but i would sometiems add a little of attitude when shutting it and its been great lol
I would recommend this to a friend- Pros mentioned:Overall performance
Love the phone hage the screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead pixels on screen just days after receiving but other then that the device is great!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Nocturnal, thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Z Flip5. We appreciate your feedback as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If there are small dots on your screen, they could be stuck or dead pixels. Having a couple dead pixels is not unusual, and individual pixels are typically unnoticeable. Feel free to check out, "Pink lines or dead pixels on Galaxy phone or tablet's display" to help resolve what you have described to be experiencing with your device. Please do not hesitate to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
- Pros mentioned:Portability
Flip5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new phone. Very easy to transfer my old phone data to this one. Fits small hands well.
I would recommend this to a friend - Pros mentioned:Portability
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Love how easy you can put in your bag or pocket. Great service
I would recommend this to a friend - Pros mentioned:Portability
Cute
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice and good other than that usefull and compact to carry everywhre
I would recommend this to a friend - Pros mentioned:Overall performance
Great quality phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone and has qualities of greatness..,.
I would recommend this to a friend - Pros mentioned:Camera quality
.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone, and some apple users ask me for my phone and the pictures are so good.
I would recommend this to a friend - Pros mentioned:Portability
Failure in 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the way this phone folded up into a compact square about 3" on a side. It slipped easily into a pants pocket, and was the right size to hold. Battery life was poor, but wireless charging helped. Then two months after the warranty expired, the main screen developed black bars across it, then big black blobs. Now it's totally dark. Touchscreen failed. Can't get into the phone. Reliability for this expensive phone is thus very poor. Replacement seems the only option, but not with another folding phone. I don't recommend this model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Watersage, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. The Galaxy Z Flip5's intelligent 3700mAh battery lets you listen to music for up to 57 hours or watch 20 hours of video playback. If you'd like, you can enable low power mode to keep the fun flowing. When you have some free time in your schedule, check out the articles titled, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. If you would like any further assistance after reviewing the resource shared, feel free to each out to Samsung Support. Thank you for being a treasured Samsung customer. - Debra
- Pros mentioned:Portability
Small and confortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels very comfortable when you have it in your pockets
I would recommend this to a friend - Pros mentioned:Portability
Flip 5 is fun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone. Still getting used to it, but so far it is easy to use and fits in my pocket without sticking out.
I would recommend this to a friend - Pros mentioned:Portability
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone, so easy to work with Got it as a gift for my dad, he loves it
I would recommend this to a friend - Pros mentioned:Portability
Great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was easy to learn. I set up some widgets on the main screen.
I would recommend this to a friend Best deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found best deal from clearence section. Phone is in excellent condition as promised.
I would recommend this to a friend- Pros mentioned:Overall performance
Great phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone as a gift for my 16 year old. She absolutely loves it.
I would recommend this to a friend