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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 584 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love love love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this cellphone. It's small but big when you need it. So customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best flip phone I've had up to date and I've had all of them so far absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful great phone i totally love the Samsung cell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung Z flip 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone love to used a cover screen and small to put it in small bag or pocket

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What it du. Bingo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. It came as advertised. It really popped. Satisfaction met

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Flip phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves her phone she still trying to figure it out but she likes that it flips

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great looking phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact it is. Beautiful phone but i do recommend a case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy flip 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love mine still to this day and buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and heavy duty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, the color is diferent then other types of samsungs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung flip z fold

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the functionality. Don’t like how there is a line across the middle of the screen from every day use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A fine phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the coolest phones ever to exist.If you know how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone portable to fit your pocket and extremely flexible to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Z Flip 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are excited for our product the color is just beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I love this phone,can’t even let get out of my hands!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter recently switched from an iPhone to this device and is happy with the change. I do have concerns about the stability of the hinge, as she seems to open and close it more than I expected, but so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Best decision

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device. Runs beautifully. Went from iphone to Z Flip, and never going back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvements over last year’s model with a way better front screen and faster chip but the battery life i feel like is way worse than last year maybe it will get fixed with a software update

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had known the issues the Flip phones are known to have. My screen went bad after 2 months. Samsung did fix it but not before I had to deal with several online reps trying to sell me another 999.93 phone instead of trying to help me get the phone that was less than 2 months old fixed due to it being under warranty. Once they FINALLY said I could send it back they fixed it quickly and it seems to be working. I'm more upset with their tacky antics than I am with the phone breaking. Hopefully it lasts more than 2 months this time. I like this phone a lot but a girl at the local phone fixit shop said "screens aren't meant to fold". She said they see a lot of problems with them. I bought a cheap Moto Stylus 5 while it was getting fixed, and to be honest, for the money it was a great deal with a nice display and lots of memory.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flip phone 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I had the flip 3 for 4 years and finally had to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in good condition for the phone. The life of the phone is good to.

    I would recommend this to a friend