Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 589 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Z Flip5's overall performance, portability, and camera quality. Many appreciate its unique design, compact size, and range of features. While the battery life receives positive feedback, some users have noted concerns about heat dissipation during charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 589 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What it du. Bingo

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. It came as advertised. It really popped. Satisfaction met

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from best buy , really nice phone i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANOTHER 5 STARS FOR EXCELLENCE

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LITERALLY AMAZING PHONE!! I am so satisfied with this phone and the Great customer service i received when purchasing. Once again I had an exceptional experience dealing with Best Buy and woild recommend shopping there to anyone who not only cares about Great PRODUCTS but also appreciates Great staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A stand out

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Small phone factor, easy to carry and fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone portable to fit your pocket and extremely flexible to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Love the phone hage the screen

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead pixels on screen just days after receiving but other then that the device is great!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Nocturnal, thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Z Flip5. We appreciate your feedback as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If there are small dots on your screen, they could be stuck or dead pixels. Having a couple dead pixels is not unusual, and individual pixels are typically unnoticeable. Feel free to check out, "Pink lines or dead pixels on Galaxy phone or tablet's display" to help resolve what you have described to be experiencing with your device. Please do not hesitate to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great looking phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact it is. Beautiful phone but i do recommend a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and heavy duty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, the color is diferent then other types of samsungs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this phone to my wife and she loves it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A fine phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the coolest phones ever to exist.If you know how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful great phone i totally love the Samsung cell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and bad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvements over last year’s model with a way better front screen and faster chip but the battery life i feel like is way worse than last year maybe it will get fixed with a software update

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Best decision

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device. Runs beautifully. Went from iphone to Z Flip, and never going back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy flip 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love mine still to this day and buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I love this phone,can’t even let get out of my hands!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my wife this phone for her birthday.would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Z Flip 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are excited for our product the color is just beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in good condition for the phone. The life of the phone is good to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter recently switched from an iPhone to this device and is happy with the change. I do have concerns about the stability of the hinge, as she seems to open and close it more than I expected, but so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flip phone 5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I had the flip 3 for 4 years and finally had to replace it.

    I would recommend this to a friend