Customer Ratings & Reviews
- Model:
- SM-F731UZAAXAA
- SKU:
- 6548838
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
A great phone with a more useful outer screen.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is neat and the larger outer screen is a bit more useful if you use the Samsung labs and a couple other apps. Overall its a great little phone.
I would recommend this to a friend - Pros mentioned:Overall performance
Wow!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly amazing! Fantastically fantastic! Wonderfully wonderful!
I would recommend this to a friend - Pros mentioned:Overall performance
Fun and useful phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this phone feels like a folding tool that does everything you need it to do
I would recommend this to a friend - Pros mentioned:Camera quality
What a beauty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its such a cute phone and it is sturdy too. The only issue i have is that it is not dust resistant.
I would recommend this to a friend Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is amazing. I love the color and how it works.
I would recommend this to a friendScreen problems at 6 months old
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but after 6 months the bottom portion of the screen blanks out, illuminating all white. Geek squad 10 dollar a month coverage says to call Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LisaK, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Z Flip5. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. Also take a look at, "Blank or black display on a Samsung phone or tablet" to help resolve what you've described to be experiencing with your display. If you would like further assistance afterward, do not hesitate to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Can't go wrong with a Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly recommend this model and I'm very pleased with my choice of the Samsung galaxy Z flip 5 over the Raza 2023 I purchased 14 days before buying this product. Raza was a great deal but it got very warm and I didn't know what was wrong with the phone because it was a opened box. So i added a few more hundred dollars and got the Samsung I highly recommend this phone
I would recommend this to a friendGalaxy Zflip 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone i love the cover screen and the camera
I would recommend this to a friend- Pros mentioned:Design
Galaxy z flip 5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the phone and the way it folds is better than the 4
I would recommend this to a friend Z flip5
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a very useful phone, it has an ok camera The phone dose not take a lot of space, but very fragile. Mine already broke and had to get a new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Amazing, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Check out the Samsung article titled, "Care for your Samsung foldable phone" for some more great information about your phone. If you would like any further assistance or if you would like to share any ither feedback with us after reviewing the resources that have been shared, feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Camera quality
Worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built phone with a fair price. It feels premium
I would recommend this to a friend good phone for a short time.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a cute phone and worked perfectly fine but after 10 months the screen crease finally gave up started glitching. Getting it fixed cost too much and not worth to fix.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Alisneedy, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Z Flip5 is the 5th generation in foldable technology utilizing advanced, time-tested folding innovation. It has been tested and verified to withstand 200,000 folds over 5 years of daily use. As you know, your Z Flip5 features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating. You have internal screen protection that is pre-installed on your device. Plus, you can get a free one-time screen protector replacement, if needed. Without having more information available regarding what you may be currently experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra
Samsung galaxy flip 5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is amazing so far. The fact that you can have Netflix, You Tube and messages on the outside cover blows me away!! It is so much better than the Samsung galaxy flip 3.
I would recommend this to a friendHighly Dissapointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this phone because it was so cute and i wanted to try something new especially switching from iphone to samsung it was a big change. I am so disappointed in this phone literally less than a month of having it and being super careful. One day while on a video call a green line appeared on my screen. I got it looked at a verified samung repait place & they claimed thar theres a supposed puncture that kept getting worse (aka more lines) the one year warrenty doesnt cover it and it is genuinely a real shame. I highly recommebd getting this phone insured to atleast pay less to repair but it really blows that ive had this phone for almost a monthand its already broken. After this I think I'd rather stick with iphone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Pookie, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. When you have the opportunity available, please take a moment to review, "Care for your Samsung foldable phone" and "Pink lines or dead pixels on Galaxy phone or tablet's display" to help resolve what you may be experiencing with your device. If you would like any further assistance afterwards, do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer. - Debra
Love it system but poor quality screen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system its great and I love it! But.... the only opportunity that I founded its about the "delicate" its the display-screen, After 10 months of use stain appeared on the screen, so the quality in that its no so good.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Manuel, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip5. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. Let us know if you have any questions for us after reviewing the resources that have been provided by reaching out to Support. Thank you for being a staunch Samsung customer. - Debra
Bestbuy is the best place to shop for your phone.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like yhe idea thst to czn buy unlock phones snd you can do your own connection.
I would recommend this to a friendDon't buy it, it will break
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife birthday the screen broke in a month, bestbuy won't return the money the manufacturing won't fix it paid 1,000 dls for it had to paid 200 dls more so the geek squad can give me a used one
No, I would not recommend this to a friend- Pros mentioned:Battery life, Camera quality, Design
Unleashing Innovation
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had the opportunity to try out the Samsung Galaxy Flip 5 phone, and I must say, it exceeded my expectations in every way. This innovative device combines the functionality of a smartphone with the convenience of a foldable design, making it a game-changer in the mobile industry. First and foremost, the design of the Samsung Galaxy Flip 5 is sleek and stylish. The folding mechanism is smooth and seamless, allowing for a compact form factor when folded and a larger screen size when unfolded. It's truly a marvel of engineering that not only looks great but also feels incredibly premium in the hand. The display on the Samsung Galaxy Flip 5 is absolutely stunning. The 6.7-inch Dynamic AMOLED screen delivers vibrant colors and sharp details, making every video and image come to life. The foldable design adds a unique aspect to the viewing experience, allowing for multitasking and enhanced productivity. In terms of performance, the Samsung Galaxy Flip 5 does not disappoint. Powered by a powerful processor and ample RAM, this phone can handle heavy multitasking, gaming, and demanding apps with ease. The user interface is snappy and responsive, providing a smooth and seamless user experience. The camera capabilities of the Samsung Galaxy Flip 5 are impressive as well. The rear camera setup captures stunning photos with great detail and vibrant colors. The flexibility of the foldable design also allows for unique angles and perspectives, giving users a new level of creativity in their photography. Battery life is always a concern with smartphones, but the Samsung Galaxy Flip 5 manages to deliver. The 3300mAh battery provides enough power to get through a full day of moderate usage, and the phone supports fast charging, allowing for quick top-ups when needed. Overall, the Samsung Galaxy Flip 5 is a remarkable phone that offers a unique and immersive experience. From its sleek design to its powerful performance and versatile camera capabilities, it truly stands out in the crowded smartphone market. If you're looking for a device that combines style, functionality, and innovation, the Samsung Galaxy Flip 5 is definitely worth considering.
I would recommend this to a friend - Pros mentioned:Battery life, Design, Overall performance
Sleek and Modern
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently upgraded to the Samsung Galaxy Z Flip 5 from Best Buy, and I’m absolutely loving it! Samsung has done a fantastic job blending modern features with the classic flip phone style. The outer cover screen is larger and more functional than previous models, letting me check notifications, take selfies, and even use a few apps without flipping it open. The main display is sharp and vibrant, with smooth performance across apps and multitasking. I was pleasantly surprised by the camera quality, especially in daylight—it holds up really well, though low-light photos could still use some improvement. Battery life is decent, lasting a full day with moderate use. The compact, foldable design makes it easy to carry, and snapping it shut is as satisfying as ever. Overall, the Galaxy Z Flip 5 is perfect for anyone wanting a unique, stylish phone with top-tier features. Highly recommend it if you want something fun and functional!
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance, Portability
Gave it to my wife. I’m still shocked and delighte
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is absolutely comfortable. Both folded and unfolded. For girls it is very convenient to hide it in a pocket when folded. Now there are cases with a ring, which is very convenient. The battery is quite enough. You need to understand that this is a very convenient phone for girls and not for gamers, although the phone is very fast. The performance is sufficient. Convenient to charge wirelessly. Samsung's seem to be made for him. There is a lot of memory, no need for external memory. The external screen is an amazing thing that helps a lot, photo, recording, alarm clock, time, calendar, music. Without opening everything. Especially the photo. Seeing yourself from the main lens is of course... a bomb. again, if you’re filming yourself in a landscape, you don’t need a tripod, fold it in half and shoot. It takes a long time to tell jokes with the phone. In my opinion, this is a breakthrough, just like Motorola came up with the riser clamshell, only even better. I recommend going to the show room and touching it with your hands.
I would recommend this to a friend