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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 585 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 586 reviews
  • Rated 5 out of 5 stars

    Awsome device but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i dis not rely on my phone 24/7 ot would be perfect however its achiles heel is battery for a power user it is not enough i will still give it 5 stars because feom a usability and practically standpoint it is perdect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not as much functionality as razr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover display has just enough functionality for me to use my favorite apps on it, but not get too distracted. I wish more apps supported being able to start on the outside screen and continue on the inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone.Samsung galaxy is the best.Cant go wrong with the S series.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone if it dodnt have screen issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year out i have green line now i have to replace it and get a new phone. Of course samsung didnt want to replace it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but delicate

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some useful features, but damage vulnerability and lack of comprehensive repair coverage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! So easy, user friendly, picture quality is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been upgrading since the flip3 for my wife, she loves the phone, every time a new pne come out, she wanted, that means it has to be good, cant go wrong with samsung phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steer trying to figure if I like to flip or the fo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. It was too small and I kept losing it so I had it upgrade to the bigger fold. That way, i'd always know who we're my phone was flip. What's the bomb biggity?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I have purchased in a long time. I am content with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone, very happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my phone, it is worth the price. It has everything I need, technology is really nice. Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was amazing they walked me through every step with me deciding on what phone to chose from and i love my new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it broke after a while and started glitching it was a good purchase but itneeds to be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Zflip 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoother flip function, great settings perks, easy set up. Better and easier use on folded screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip z5 purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved the service at best buy, very kond and helpful , helped me all the way through and were so patient,i would definitely purchase again from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't believe I could ask for a better phone. This is the best purchase. I think i've made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my my mee phone. BestBuy employees made the transition from my old phone seamless. A big Thank You to BBuy sales associates and the Samsung rep on site.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new feature on the front screen, definitely much more easier to use. The crease is definitely less visible. Very happy with the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mobile experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it easy to choose with better options. And fast buying experience. I will always look forward to doing my shopping with Best Buy. Loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my flip phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love the flip 5 more than the 3. I am goping the screen doesnt damage as quickly. Camera could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I was iPhone user and I don’t regret it was a good decision

    I would recommend this to a friend