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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 585 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 586 reviews
  • Rated 5 out of 5 stars

    Nice cute phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty convenient , it was hard at the beggining to switch from iPhone but after one month using it I’m getting enganche more and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it openbox from bestbuy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got lucky with a openbox deal for this phone in June 2024. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it is awesome to use good memory storage Enjoy everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z flip 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is in perfect, i wish they had with more capacity though like to buy on store and no online but i have no complains

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheapest price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying through Best Buy was the easiest thing ever! It was $200 cheaper than ANYwhere else and within 20 minutes I had a new phone on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flip phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Its pretty neat and folds perfect with no gap at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest Samsung Z flip Series at BestBuy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to purchase a latest Samsung Flip 5 Series of my choice on the day of the launch . Happy that I visited and got my mobile here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small but mighty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too small for my hands but for a woman it will fit great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate, buy it!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the device. Very convenient and satisfying to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best ,very happy. Will shop here for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it will tell other family members and friends about this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband’s favorite phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough it for my husband he loves it, said specifically the from screen he can manage app text and make phone calls!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Z5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really what i thought it will be .. At least not for the price

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SebastianA, thanks for taking the opportunity to review your Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be currently experiencing with your Galaxy Z Flip5 and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my mom and she absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love This phone def worth buying and it has a very good refresh rate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone if you are looking for a flip but the flip style just not for me

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha JohnH, thank you for finding the opportunity to share your sentiments with us about the Samsung Galaxy Z Flip5. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Samsung Support if you would like to share any additional feedback with us. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Z flip 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this z flip 5 from Samsung, worth all the money that i spent for this phone.TRUST ME U WILL ENJOY THIS PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my flip phone. I like being able to use the front of the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dudkskdifksskdjsjduf dkdifjsksosdiridksos djdidifidskisdi djsiffiskeofidisd x jfdidiskdkfjdjd skdjfjdj

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Flip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price, wife loves it. You know what they say....Happy wife, Happy life

    I would recommend this to a friend