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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 589 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Z Flip5's overall performance, portability, and camera quality. Many appreciate its unique design, compact size, and range of features. While the battery life receives positive feedback, some users have noted concerns about heat dissipation during charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 589 reviews
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory service, am happy, well informed about the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a nice, practical phone, but I think it can improve battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone to have, the volume on the phone is louder than my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing flip Z

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good apprence and insider, its a cool new years gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat buy has good customer services. You fet assitents fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone. Not a powerful camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Good display. Reliable flip screen. Not a powerful camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It's super cute you can make videos with good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I dont have to open it to answer my calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Really like new upgraded back display. Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. I wish it came with a charger at least

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tenia un iphone y decidi cambiarme y me esncanto el teléfono

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best purchase ever, very happy with my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and very nice unit love it.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister is in love, she likes the big change to samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung product and this was a b Great deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera and better quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but needs imrpovement on sturdiness and camera

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey AstridC, thank you for taking the time to share your experience with using the Samsung Galaxy Z Flip5. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. It's great to hear that you've been impressed with the durability of your device and functionality of your camera. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a dedicated Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Flickering Green Flip 5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my flip... bought 11 months ago.. this am I turned on and it has a flickering green light on the bottom screen across the top right!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings PierredeEquateur, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Flip5 is the 5th generation in foldable technology utilizing advanced, time-tested folding innovation. It has been tested and verified to withstand 200,000 folds over 5 years of daily use. As you know, your device features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water resistance rating. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Feel free to reach out to Samsung Support for further assistance or if you have any questions for us. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Out of box phones are damaged!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The out of box items are awful. They dont tell you the truth about its condition and the geek squad charges to fix your phone claiming its the manufacturing that is responsible. I also have a galaxy 5 fold that stopped working and samsung would not fix with out a 250 payment. I was still in warranty when I brought it in and the Geek squad wanted $258. Samsung doesnt honor the warranty and Best Buy lied about the condition. The Samsung was over 800 dollars and didnt last 4 months. Why are you selling bad phones to good faithful customers. You cant reach anyone on the phone and the nanager that helped me did not return my request to contact me. I have a charge account for some years and this is how i am treated? Why?????

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    fragile!!! bad customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great novelty and practical, but the build quality could be better, screen broke, and Samsung service is asking for 400 USD to fix it, awful customer service! You are better off with an iPhone or any other phone without foldable screen or at least not from Samsung

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for daily users

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not that good when we compare it with razr+. A lot of applications won't play on the secondary screen. The best thing is having a warranty on the screen. When I tried to use the NFC, it didn't work.

    No, I would not recommend this to a friend