Customer Ratings & Reviews
- Model:
- SM-F731UZAAXAA
- SKU:
- 6548838
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.
This summary was generated by AI based on customer reviews.
Flip 5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beat buy has good customer services. You fet assitents fast
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It's super cute you can make videos with good quality
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great phone to have, the volume on the phone is louder than my old phone.
I would recommend this to a friendCamera and better quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but needs imrpovement on sturdiness and camera
I would recommend this to a friendBrand response from Samsung
Posted .Hey AstridC, thank you for taking the time to share your experience with using the Samsung Galaxy Z Flip5. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. It's great to hear that you've been impressed with the durability of your device and functionality of your camera. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a dedicated Samsung customer. - Debra
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone. I dont have to open it to answer my calls.
I would recommend this to a friendGood phone. Not a powerful camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. Good display. Reliable flip screen. Not a powerful camera.
I would recommend this to a friendGalaxy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. I wish it came with a charger at least
I would recommend this to a friendWorth it!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, Really like new upgraded back display. Totally worth it
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tenia un iphone y decidi cambiarme y me esncanto el teléfono
I would recommend this to a friendfragile!!! bad customer service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great novelty and practical, but the build quality could be better, screen broke, and Samsung service is asking for 400 USD to fix it, awful customer service! You are better off with an iPhone or any other phone without foldable screen or at least not from Samsung
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was good while it lasted. After a couple months past the 12 month warranty screen had pixel problems that progressed to flashing insanely bright lights. My gut me not to buy this but I did anyway from all the promotions. I'll never buy again. And its always been in a case.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MAURICED, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. Please take a moment to review, "Pink lines or dead pixels on Galaxy phone or tablet's display" and "Care for your Samsung foldable phone" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra
Nice purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best purchase ever, very happy with my investment
I would recommend this to a friendOut of box phones are damaged!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The out of box items are awful. They dont tell you the truth about its condition and the geek squad charges to fix your phone claiming its the manufacturing that is responsible. I also have a galaxy 5 fold that stopped working and samsung would not fix with out a 250 payment. I was still in warranty when I brought it in and the Geek squad wanted $258. Samsung doesnt honor the warranty and Best Buy lied about the condition. The Samsung was over 800 dollars and didnt last 4 months. Why are you selling bad phones to good faithful customers. You cant reach anyone on the phone and the nanager that helped me did not return my request to contact me. I have a charge account for some years and this is how i am treated? Why?????
No, I would not recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and very nice unit love it.............
I would recommend this to a friendBirthday gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister is in love, she likes the big change to samsung
I would recommend this to a friendThe worst expierance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the worst expirrance at best buy saceamento i purchased a flip phone with insurance and they are not honuoring my insurace after somethimg haplpned to my phone and on top of that i baught a ge washer dryer combo and again are not honouring my insurace. Ive spent so much money at best by and they have literally helped me with nothing.... that will be the last time i will ever shop there! My advice to u is keep all your recieptz!!
No, I would not recommend this to a friendFlickering Green Flip 5
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my flip... bought 11 months ago.. this am I turned on and it has a flickering green light on the bottom screen across the top right!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings PierredeEquateur, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Flip5 is the 5th generation in foldable technology utilizing advanced, time-tested folding innovation. It has been tested and verified to withstand 200,000 folds over 5 years of daily use. As you know, your device features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water resistance rating. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Feel free to reach out to Samsung Support for further assistance or if you have any questions for us. Thank you for being a dedicated Samsung customer. - Debra
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung product and this was a b Great deal
I would recommend this to a friendNot good for daily users
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not that good when we compare it with razr+. A lot of applications won't play on the secondary screen. The best thing is having a warranty on the screen. When I tried to use the NFC, it didn't work.
No, I would not recommend this to a friendDidn't even last a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone lasted less than a year. The screen broke, it didnt crack but now it doesn't work and the price to repair it costs almost the same amount as the phone. Don't waste your money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Anonymous, thanks for taking the time to review your experience using the Samsung Galaxy Z Flip5. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible devices. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Talk about peace of mind! If you would like to provide additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra