Customer Ratings & Reviews
- Model:
- SM-F731UZAAXAA
- SKU:
- 6548838
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.
This summary was generated by AI based on customer reviews.
Broke after falling a foot with a secured case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too fragile. It was nice but the design is not supportive any type of possible drop.
No, I would not recommend this to a friendNOT COMPATIBLE WITH SPECTRUM MOBILE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have Spectrum Mobile, DO NOT BUY THS PHONE! After dropping $1000 on this phone I find out it's not compatible with my carrier...even though they sell this phone on their site and it was an unlocked phone.
No, I would not recommend this to a friendBroken inner screen less than 45 days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it around 45 days and the inner screen is breaking on the hinge. I have yellow lines across the screen and Samsung won't replace it through their warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your outreach, Brigham. We noticed that you are reaching out regarding your Z Flip 5. Samsung offers a 12-month warranty that covers manufacturer defects. We also offer additional coverage for eligible devices with Samsung Care+. With Samsung Care+ you can breathe easy with unlimited repairs including batteries and same-day $29 cracked screen repairs at 700+ Samsung authorized locations. If you have any further questions or concerns, contact us at Support. -Kelvin
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed in this phone. Feel bad for trading in my pixel to get this
No, I would not recommend this to a friendNot a good flip phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone developed a green line @ half screen and that is non repairable after three weeks
No, I would not recommend this to a friendItem screen damage easyle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item screen is disappointed i try it one month and i end up selling it back to bestbuy and i got $500 i lost over $600 i will never purchace another samsung no more inwill stay with iphone
No, I would not recommend this to a friendSave yourself the trouble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has serious defects. Tried to get geek squad help but was 4 days outside return period so they would not fix. Will never but a phone from best buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations CaitlinC, thanks for taking the opportunity to review your Samsung Galaxy Z Flip5. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Flip5 was created with Corning Gorilla Glass Victus 2, including the Flex Window. We strongly recommend protecting your investment with a screen protector and durable case. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Without knowing the details pertaining to what you may be experiencing with your Galaxy Z Flip5 and without being able to ask you any follow up questions in response to what you shared with us, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a dedicated Samsung customer. - Debra
dont recomend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt have phone 3 months and went out at the fold
No, I would not recommend this to a friendCame with broken screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with Screen broken, I will return it, be careful with those phones.
No, I would not recommend this to a friendI hate this piece of junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is so bad i have no words. Worst phone ive ever owned
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your feedback on the Galaxy Z Flip5, Hougas23. The Galaxy Z Flip5 utilizes our 5th-generation foldable technology, incorporating advanced, time-tested folding innovation. It has been tested and verified to withstand 200,000 folds over 5 years of daily use. The phone features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and IPX8 water resistance. Additionally, internal screen protection is pre-installed on Galaxy Z products. Customers will also receive a free one-time screen protector replacement if needed, as well as special coverage for a discounted, one-time screen replacement due to defects or accidents. We hate to see that you feel that way regarding the quality. We would like to gather more information so that we can look into what you are experiencing. Please reach out to us at Support so that we can get started. We look forward to hearing from you! -Kelvin
- Pros mentioned:Portability
Great phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone from the store great phone dont need to open the phone fully to use is more portable than any phone around. The hinge is more closed and the screen is now larger great phone will reccomend
I would recommend this to a friend - Pros mentioned:Design, Portability
classic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very stylish and classic. easy to carry. user friendly. Overall my recommendation is awesome.
I would recommend this to a friend - Pros mentioned:Battery life
Great line of phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast small and durable. The battery got better this year and the screen is super bright.
I would recommend this to a friend - Pros mentioned:Battery life, Camera quality
Nice phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera quality and the battery life, overall it is a good phone
I would recommend this to a friend - Pros mentioned:Camera quality, Design
I just purchased today and very excited
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The way it looks is awesome, feels better and closes completely flat.
I would recommend this to a friend - Pros mentioned:Design
flip 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you can be able play games with the phone close is awsome I seen people do on YouTube I seen more people having this phone than fold 5 I seen demo of this one on YouTube like said be able play a game on close screen blew my mind
I would recommend this to a friend - Pros mentioned:Design
Waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a Samsung customer for over 20 years. This phone handed me to Apple in just 3 months. Every other model of Samsung I had would last around 4-5 years. Z-flip had motherboard issue after a moderate shock in 3 months. Repair would have costed me nearly USD 400 (with no guarantee that it will not break again). In short - cool design is not worth the price you pay.
No, I would not recommend this to a friend Very good phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i really like this phone and i think its worth it if you are willing to take care of it properly. I switched from the iPhone 14 pro max and this was such an upgrade, the screen doesnt scratch easily and i have had this phone for about 3 months.
I would recommend this to a friendVery nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shopping here is very nice and amazing deals and best offers to
I would recommend this to a friendGood service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked a lot best service to buy a electronic appliances
I would recommend this to a friend