Customer Ratings & Reviews
- Model:
- SM-F731UZAAXAA
- SKU:
- 6548838
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.
This summary was generated by AI based on customer reviews.
PLEASE READ/ DO NOT BUY ANY SAMSUNG FLIP PHONES
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money buying any flip phone by samsung. the break after approximately a year and samsung is clearly aware of the issue and will charge about $400.00 dollars to repair the phone. I have had my 2 flip phones which i bought at the same time, break 3 times. The screen turns blank and the repair is very costly. DO NOT BUY THIS GIMMICK!
No, I would not recommend this to a friendhiimhi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.why waste money on useless overpriced gaerbage for it to come in damaged and bnest b uy ti cancel your replacement phone for no reason. Like wow, i have no phone now, thanks sooooo
No, I would not recommend this to a friendNon existant foldscreen durability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for 10 days , on the 10th day when i folded it the bottom half of the screen went white and practicaly unusable . Other then that i was nice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MikeP, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important your device is to you and how frustrating having a new device not function as expected can be. We would be happy to assist you in any way we can if you would like to reach out to the Samsung Support Team for options. We also have a great article on our website to help our customers transition from standard form to foldable devices and how to care for this unique device. The article titled "Care for your Samsung foldable phone" is a great resource. Thank you for being a Samsung customer. -Elizabeth
warranty is not worth the paper written on.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Black blob of death. Phone is not very old and needs to be replaced. they said I have to send it in I would get it back in 15 days they don't care at their warranty department.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there ReedB, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Physical damage to your screen most often appears as obvious cracks or chips in the glass, but you may also see what looks like ink spots or bleeding pixels. We’re here to ease your mind with expanded service options. In partnership with uBreakiFix, an authorized Samsung service provider, we will come to you for phone repairs including cracked screens, so you can stay home. Take a look at, "Cracked or bleeding screen on Galaxy phone or tablet" for more information on repairing your device. Feel free to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer. - Debra
Nice phone but the battery is horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I charge my device 2-3 times daily,. Will be returning
No, I would not recommend this to a friendBad design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great but it fell once with a secured case and the screen stopped working. Only had it for a month. Extremely delicate!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Tallen, thank you for your feedback on your Samsung Galaxy Z Flip5. We understand how important your device is to you and we'd be happy to help you with options to resolve this difficulty. You can reach out to the location from which you purchased the device, or reach out to the Samsung Support Team for assistance with your device. Thank you for being a Samsung customer. -Elizabeth