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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 583 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 583 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone to Android - 4.5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone’s weight, size, and dimensions are ergonomically designed, eliminating the need for a case. Its performance is swift and smooth. While I’m still adjusting to the Android interface, overall it’s been a positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Increíble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Fun phone! Very easy to use! Best color and look good

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like and easy use small and very nice color

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good phone, good build.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I normally don't write reviews on many items. But this phone is a beauty to use. For my non-gaming regular everyday communication and reading news purposes, the phone battery last 2 full days. Also, the out screen is good for quick text replies, and Microsoft Authenticator.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Galaxy Flip

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best product ever, with unbelievable features and wonderful customer service. the camera quality is the finest.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung fold phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this phone since December 2023, this one is pretty good so handy especially the new design. It seems intellectual design as well my phone I’m gonna stick with my phone. I mean I’m using iPhone since 2013 but I still have the iPhone with my neighbor, but still, seeing this ad on TV I’m totally in love with this phone so I went to Best Buy and I picked up a food there and they were pretty nice to me as well and the customer service is pretty great. I ordered from Huntsville. I like this phone a lot a lot a lot and I’m gonna keep this phone until they upgraded this phone with the same design as the new software , and I would like to pay for that phone as well

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Samsung Flip 5, compact fit.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new cell phone and was looking to purchase a Samsung Flip 5, as I was a little influenced by watching K-Dramas. I like that it folds in half and can fit in my front pocket (less likely to get stolen from my pocket), but opens up to a full sized android phone. I also needed a newer phone with a newer version of the Bluetooth software to connect with my car. But even so, I tried using Google Maps, but audio directions still won't come over my car's speakers, unless I turn off the music and just connect the phone via Bluetooth individually. It is supposed to interrupt the music to give the audio directions. Perhaps it will work better with the new car that I'm planning to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love samsung in production they give the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it ,i love it,and it’s indeed awesome everything about the Samsung flip products is amazingly ,thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an android fan, but this phone made me switch. It was stylish, and durable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is super good and buying was super easy. Flip 5 works great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun, solid performer, pocketable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device! All the power and polish you'd expect from Samsung in a foldable and functional form. The external display is large enough to interact with easily and OneUI 6 provides access to the most common apps without having to open the device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    Samsung girl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung girl. Samsung just keeps showing up and showing out. Love the large cover window action. The full video screen action. Great sound. Great SUPER charging. A+ compactability. Just to say afew on the top of my head. I can't even budge from Samsung Zflip5

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Overall, a 5 Star Experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the iPhone 14 Pro, this Flip 5 had a high bar to live up to. It exceeded many of the areas I expected it to fail in, and failed to meet my expectations in other areas. The battery life and general smude-heavy finish are my only gripes here - I have to keep the phone on Battery Saver when not plugged in in order to get a true full day's use out of it. However, the form factor and the fun-factor make it so that I don't care about the small sacrifices I have to make in those areas. Even the cameras perform well in most conditions. My only small nitpick there is the inability to use flash when the ultra wide camera is enabled. Overall, this blazing fast little phone is so much fun, and I would recommend it in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Flip 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been great! I've had it for 3 months and it's probably one of my favorite phones. The flip feels so natural and my favorite feature is you can shut the phone and hang up on people. I am very happy with it, and hope to have it for many years!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone has multiple new features that other phones do not. You can easily multitask on one screen or use each screen to do something different. Camera and video quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone for my girlfriend and she loves everything about it, she thinks it’s just the cutest little phone ever. Surprisingly, the phone takes really great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    To flip or not to flip

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid Apple user but this phone makes me want to switch everything. I love the compact size and the camera quality just blows me out of the water!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Powerful, and Fun to Use!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also love the Flex Mode — it’s surprisingly useful for hands-free video calls, selfies, or watching content without a stand. Overall, the Galaxy Z Flip5 combines style, innovation, and power in a way that makes it stand out from other smartphones. Definitely worth it if you want a phone that’s both cutting-edge and practical.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good best for daily use .. and very fast response screen and display are the best

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    Samsung flipZ i love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After u used couple month i really love to used this brand n this model there are so cute , easy to carry , good camera because i like taking a picture , everything is good i’m very recomended for u guys if like this cute phone

    I would recommend this to a friend