Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 584 reviews
  • Rated 4 out of 5 stars

    Amazing phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from IPhone 13Pro. Very impressed by how smooth the transition was between the two. Functions similar to my iphone. The camera quality is ok, could be better. Battery life i get 2 hours less then my iphone. It does fell a little fragile, but nothing a good case can't fix. Overll experience I would recommend getting this phone. With i would have preorder to get the 512gb upgraded for free.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    great phone fast an compact and good siz3

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung zflip5 best phone i have had compact battery will last all day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What I wanted

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the idea so i read some reviews and watch some stress test videos to make sure it could handle my lifestyle. With a good case, it has, and i really enjoy using this phone. I switched from and older iphone XR so this phone should be a lot better and it is!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!! Its my 2nd one!! I plan on upgrading!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with great’s features the screen back is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Super phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super portable and huge phone to have in your daily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great vid & pics

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just as good from when they started coming out! I had the flip3 and this flip5 is awesome! great videos and pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The z flip 5 is so pretty and flexible. Love the way it gets compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This w as an Open Box phone labeled as Excellent. Fortunately, it absolutely was in excellent condition. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Second Z Flip -- Hope it lasts

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Z Flip I have owned. I got it to replace the first one I bought which became unusable after 26 months when the screen failed. I decided to get the same phone again despite this experience because the design is a pleasure to use. One star deducted for short product life, especially given the steep cost of the item.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Galaxy always

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design with lovely color.Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Flip 5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and easy to use. Size is awesome and not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Reminds of the razors. I wanted to get away from Apple products so I replaced mine iPhone with this. It’s so compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the is living up to my expectations, love thr color and design the only thing that could've made this phone perfect, would have been the memory storage, only the black version has the most memory, would've been nice this color would've had the same.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I only made it 4 stars because samsung customer service is awful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Bad trade in

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent phone. Durability: 10 Photos: 10 However, even though I bought my phone here- BestBuy only wanted to give me $20.00 for the device that I only bought less than a year ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It workss great and has nice updated features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greates phone ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone ever in my opinion i love samsung so much this phone is jjst great been using it for over more than a month now and theres not a single problem with it i love my new phone phone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great small flip phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Fits well in all pockets and purses. Dont need to open to see who calls or texts you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zflip 5 and Best Buy for the WIN!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing for $799, the price dropped by $100 three days later. With no questions asked BB matched their own price drop and refunded the $100 difference. The phone is absolutely amazing. So many features to exlpore. Thank you, Samaung and Best Buy for a great experience. Let's hope the phones durability is also just as good!

    I would recommend this to a friend