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Customer Ratings & Reviews

Model:
SM-F731ULGAXAA
SKU:
6548830
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Customer reviews

Rating 4.5 out of 5 stars with 589 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Z Flip5's overall performance, portability, and camera quality. Many appreciate its unique design, compact size, and range of features. While the battery life receives positive feedback, some users have noted concerns about heat dissipation during charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 589 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Bad trade in

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent phone. Durability: 10 Photos: 10 However, even though I bought my phone here- BestBuy only wanted to give me $20.00 for the device that I only bought less than a year ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could I have asked for a better phone? This phone is so cool. It feels so nostalgic to me. As a teen it was all about the motorola boost flip phones. People liked it cuz it would flip. This is the best of both worlds. Its like the modern version of the old flip phones but with all the coolness of today added to it. It flips so easily no struggle at all to open and close it. And I love the window screen on the outside. It takes selfies while your phone is flipped closed. You can even stop or pause ur music, answer texts and even answer calls thru the window screen which is used while the phone is flipped closed. Its great I love it! I lov that I was able to purchase the phone thru progressive leasing here thru best buy and unlocked as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Foldable Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've enjoyed the folding feature of this phone as well as its capabilities. Much faster than my old phone. Samsung has added some unexpected features, that I did not have on my old phone. The price is still a bit high but to be expected for the technology in the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Cool new phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first new phone and I love the folding aspect of it. Being able to fold it pop it into my pocket it perfect. Love the zero gap hinge. Also samsung warranty if i ever need to replace the screen is nice as its free for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flippy boi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I call it my flippy boi. A lot of people comment on it. I guess it's a party trick, but it works great, even in a harsh work environment. Camera is not as good as top models, but I didn't buy a phone to use it as a camera. Battery is excellent considering it is about 3/4 the size of a flagship phone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Reminds of the razors. I wanted to get away from Apple products so I replaced mine iPhone with this. It’s so compact.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    All of the Galaxy excellence and compact

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical awesomeness of a flagship Galaxy device in a foldable format. The cover screen is great for quick replies to messages and checking your notifications. Folds flat to fit great in your pocket. The crease where it folds is noticable but visually not distracting and does not affect functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!! Its my 2nd one!! I plan on upgrading!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Poor battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A major sacrifice for its sleek designed is the battery capacity. I use my phone often throughout the day. By lunch time, my battery was dead. Nice phone but not for me. I returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I only made it 4 stars because samsung customer service is awful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More Than i Expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is WOW! Thought this was going to be a typical flip phone but my expectations is blown away! This phone blows away it's prior predecessor by far. I would highly recommend this phone especially being half the cost of it's fold version counterpart.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to this phone was amazing! I love how it feels and all of the customizable features. Everything runs really smooth and I've been getting a lot of compliments from people

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great small flip phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Fits well in all pockets and purses. Dont need to open to see who calls or texts you.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pretty good has some flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor can really struggle sometimes, even when there isn't that many apps up. The foldable gimmick is pretty nice, though. Screen protectors for it, though, are awful, and the other side gets dirty often. Camera looks amazing on this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Loved it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it and the camera quality is also good. I loved how sleek it felt.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned nothing but notes before this and this has definitely got to be my favorite so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Zflip

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give them 4 star only because the battery life is not good drain to fast other then that is nice fast and good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with the flip5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so much. Definitely better than the flip4. The front screen is bigger and take pictures even without you opening the phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    I’m satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works good. Sometimes gets overheat. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with neat color options. My phone works best even after using it for a year. I would recommend buying this phone.

    I would recommend this to a friend