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Customer Ratings & Reviews

Model:
SM-F731ULGAXAA
SKU:
6548830
Your price for this item is $279.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 175 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 175 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Like not love…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically pleasing phone: clear, crisp colors and text, innovative tech with fold, able to answer calls/ speak/ access some apps with screen folded. Folded phone feels bulky (harder to carry in pockets, etc.), calls on speaker not as clear sounding as would expect, and outside screen feels like it overheats sometimes. Also feels slightly heavier than previous phone so still getting used to that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great phone, fun to use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I upgraded from the original Z Flip that I had used for more than 3 years. The original Z Flip was very good, but the Z Flip5 is wonderful, improved in every way compared to the original. I got the unlocked version, in mint color; very attractive. The phone is pretty slippery without a case, so a case is recommended. By the way, the screen on my original Z Flip was still undamaged, so I would rate the screen durability as very good. The outer screen is handy and fun to use; lots of apps can be used without unfolding the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    such a cute phone and great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so unique with the design and the color options they have are so refreshing. Had this phone for about two weeks now and the camara is so much nicer than expected takes the pictures so good! plus, I love the fact it folds and could put cute themes on the front display as well. If you love to make your phone cute and aesthetic, I recommend this one, they have so many options with the themes.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    Z Flip5 stuns

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone isn't just compact, it's compact magic. Folds like a dream, fits in any clutch, and unfolds to a gorgeous, immersive screen. Battery life? Apps fly? Camera's a beast? Sure, sure. But the head-turning factor? Off the charts.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    Sleek and unique! Glad I made the switch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone! Pictures come out great! Fits in my tiny purse and is not bulky. I did purchase a proper case for it for further protection. I love the fact that I don't have to pen the phone to access specific apps as I customized it to be able to access it on outside screen. Loving the new switch as I was ready to try something different and glad I did!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Increíble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Fun phone! Very easy to use! Best color and look good

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like and easy use small and very nice color

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good phone, good build.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I normally don't write reviews on many items. But this phone is a beauty to use. For my non-gaming regular everyday communication and reading news purposes, the phone battery last 2 full days. Also, the out screen is good for quick text replies, and Microsoft Authenticator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love samsung in production they give the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it ,i love it,and it’s indeed awesome everything about the Samsung flip products is amazingly ,thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun, solid performer, pocketable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device! All the power and polish you'd expect from Samsung in a foldable and functional form. The external display is large enough to interact with easily and OneUI 6 provides access to the most common apps without having to open the device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone for my girlfriend and she loves everything about it, she thinks it’s just the cutest little phone ever. Surprisingly, the phone takes really great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    To flip or not to flip

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid Apple user but this phone makes me want to switch everything. I love the compact size and the camera quality just blows me out of the water!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type of girl that doesn't upgrade her phone often but this phone has all the new features i was looking for to upgrade from my old phone which was a Note 8 so thats saying something. I've had it for 6 months and i love all new tech. Screen mirroring, screen recording and multi screen are definitely my favorite. I even bought a wallet case from amazon so technically i merged my hand clutch with my phone and its so convenient and small enough that everything fits in my pocket and girl pockets are small not lik guy pockets if you know what i mean. Plus its green my favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Surprised how much i liked it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about folding phones. I couldn't see their benefits for a long time. My trusty Note20 Ultra was finally showing signs of age after 3 years. I picked up the Z Flip5 for a really great price and thought, why not give it a try. I ended up really liking it. I've gotten used to the folding screen, and being careful on the inner screen since it is plastic. I do miss my Note20, but i think that's just from using the bar style phone for the last 15 years. Cameras are great quality on this phone. Both screens are very clear. Fingerprint reader is quick to recognize. Speakers are decent, but not going to host your next dance party same as any phone. On par with my fiance's iPhone 14 Pro Max. I would recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is flexible to use. Small and big at the same time. Pictures come out amazing. Very convenient for small pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great cellphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung flip phone is definitely an upgrade to the previous one. It does look a lot cooler than the other one. It is a bit faster but not by much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not a fan of these phones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone and had it a short time then traded it for s24 ultra. Overall its a good phone but i got nervous about the screen messing up where it folds because i had the z-flip 4 and the screen came apart at the fold.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    The most perfect phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect it fits in any pocket its light and its super fast the display is beautiful in the cover screen and you can use any app you like through goodlock

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy 2 carry around all works good. Buy one its good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    A fashion phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved, good battery and perfomance I wish a lot for a long time ...and it's my favorite phone right now.

    I would recommend this to a friend