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Customer Ratings & Reviews

Model:
SM-F731UZEEXAA
SKU:
6548841
Your price for this item is $1,119.99

Customer reviews

Rating 4.7 out of 5 stars with 84 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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94%would recommend to a friend

Rating 4.1 out of 5 stars with 20 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 84 reviews
  • Pros mentioned:
    Design, Durability, Front screen

    Rated 5 out of 5 stars

    My Favorite Phone Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Z Flip 5 in Gray is a game-changer in the world of smartphones. From the moment I opened the box, I was captivated by its sleek design and futuristic folding mechanism.The 512GB of storage is a generous offering, ensuring I have ample space for my apps, photos, and videos. The foldable display is not just a novelty – it enhances multitasking and brings a unique flair to everyday smartphone use.The unlocked feature allows me the freedom to choose my carrier, giving me flexibility and control over my mobile experience. The 5G capability ensures lightning-fast connectivity, keeping me in the loop no matter where I am.The camera quality is outstanding, capturing vivid and detailed photos. The flexibility to use the folded screen as a viewfinder for selfies is a thoughtful touch. The durability of the Z Flip 5 is impressive, holding up well to the daily hustle and bustle.The gray color adds a touch of sophistication, making the Z Flip 5 not only a powerhouse of technology but also a stylish accessory. The battery life is commendable, easily lasting me through a full day of use.In summary, the Samsung Z Flip 5 in Gray is a technological marvel that combines innovation, style, and functionality. If you're ready to embrace the future of smartphones, this device is a must-have. It's not just a phone; it's a statement.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Its a good phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they thought symmetry like they did with all the other zflips outer display. Because it looks hideous. There is away around where you can crop and black out bottom portion of that inexcusable slip at the bottom of the display. Other than that its a solid device. I have both the razr plus and zflip 5 . Both are rock solid. But if you like symmetry and dont like awkward shapes go for the razr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip Me Open But Not Over

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not interested in a Samsung Flip because I already had the Samsung Fold. This phone was discounted and I had a Best Buy store credit. I decided to try it out and I am happy I did. The only con is that it doesn't have DeX like the Fold has. DeX is important to me while traveling. This doesn't take away from the phone in anyway. DeX is a feature I enjoy on the fold. I will give the Flip 5 an 8/10. The 2 point drop comes from the front display. It is limited unless you download Good Lock to tweak the front display. To a novice user this can be overwhelming. I like the ability to customize my devices. Unfortunately this is not the case with most user. Most users like simple and ready to use our the box. On the next gen Samsung should take Motorola Razr+ approach with the front display. I have this device on a Prepaid plan and the speeds are amazing. Most of the time I am getting better speeds than my post-paid plan that has the Fold. If you are looking for a simple device that you can throw in a purse or bag on the go. This is the one. I have no issues with it's performance. The build quality is excellent also. Try it and see for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size, Pocket-friendly

    Rated 5 out of 5 stars

    Back to the flip!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it holds in my palm and performance/camera just fine. Doesnt stick out of the pocket and i love it! Probably will stick to flips going fwd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfyingly Flippy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone because I wanted something small, and I really enjoy how it folds down and is so compact. It fits in little bags and women's pockets well. The camera is very nice. There is a bit of a bump in the middle of the screen where it folds, but it doesn't bother me. In fact, it's kind of satisfying once you get used to it. I was able to put a pop socket on the back too. I find the outer screen useful for setting timers and checking my calendar and stuff like that. I feel like it's very protected when folded, especially since I got a foldable case for it (Otterbox).

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoughts i would love it but honesty not worth it. Just get The samsung s23 plus. It has a better battery and camera. It also can often be found on sale. The display can be fragile an there is no real benefit. But its a good phone if you really want it. Ended up swapping it for the s23 plus

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking phone. Interface Not So Much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look, the color and the quality feel. I was super excited to get it. Its sleek and has great screeb color. Ygr obly reason I returned it was due to the moto interface. It wasn't a smooth interaction for me. It frustrated me so much I returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    and im glad i bought this one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im hard on phones, usually crack the lense firstvor second day, so i like the fact when closed the lense is safe. I paired this phone with the canon 1500 mobile picture printer, absolutely the best pics ive ever9 seen!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Flip 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes Nice product love the details and concept

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really decent phone and fun to use. If you do not care about being able to flex and brag your BEAST smartphone, I really do recommend Flip 5.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Durability

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in a G20+5G for this as I was tired of breaking otterbox holsters. Love that it fits in my pocket and that I don't always have to open the phone to read/reply to text messages (even using a 3rd party program). So far, no downsides that I've encountered. While you can see the fold when you look at it from the side, while using it you don't notice it and that was my biggest concern.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Refreshingly different

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my flip 5. Its truly refreshing to have something different. So many customization options to make it truly unique. Being a guy I love the smaller form factor to carry comfortably in pocket. Software offers so many cool things. Limiting battery charge to 85% is a great feature. I use esim with Tmobile and traditional sim card with spectrum mobile. So functional for work and personal use. Samsung has knocked this one out of the park imo. Excellent screen, flagship processor, great 5g modem, acceptable battery life. Overall a great experience. Coming from a different ecosystem I find this device truly refreshing and functional. Tired of same old same old generic me too products. Customization options on lock and home screens are my favorite features. Open and close to answer and hang up is cool. Try it and I sincerely think you'll like it.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size, Front screen

    Rated 5 out of 5 stars

    Super phone for work and play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. So nice and compact when it needs to be. Fast with all apps installed. Call clarity is as good as Ultra 23+. Use the outside screen way more than I thought I would.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Front screen

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great love the convenience of folding it closed and it fitting in a pocket and the front screen is very use full half the time I don’t even have to open the phone

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Samsung flip 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone.Bought the mint green color. So beautiful. So compact and easy to carry in your purse or jeans. The front display is the bomb! Can access messages, calls, alarms, and more. Camera is fantastic also. Buy it...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun phone, camera is just meh.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great being able to be some basic stuff on the front screen while closed. Great as a gps/DJ or whatever you might need on road trips since the inside screen is decent size and the split screen works well. The middle crease might bug some people, but I didn't even notice it unless I was showing others pictures. Main downside for me is the camera, I've taken better pictures on my phone from 2013 (not a joke). If you don't care about the camera this might be a great phone if you like the form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Flip5 Green 512GB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Everything came in as expected. The phone is running great. Nothing is bad about it. The camera features are amazing. It is sleek and small. Fits anywhere. It has a lot of features.

    I would recommend this to a friend
  • Pros mentioned:
    Front screen

    Rated 5 out of 5 stars

    Samsung flip 5 from flip 3 is great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While i had the flip 3 for a good while, the flip 5 is a great phone for easy accessibility. I traded in my flip 3 for the newest flip 5. the larger cover screen is best used when you dont need to open your phone for quick actions, like change your music, viewing/replying messages, and using the stop watch.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Really fun phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t help but go to Android every time a new iteration of this phone comes out. Really love that I can access apps from the front screen, the smaller size doesn’t bother me. It also keeps me from constantly having to flip open the phone (though that’s part of the fun)

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 5 out of 5 stars

    Great upgrade from the 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't going to upgrade from my Flip 4 but after seeing how gorgeous it looked and the better processor, I couldn't resist. It definitely assisted in better battery life. Only downside to the lavender color is these recent Samsung lavenders are more pink than they are purple.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.1 out of 5 stars with 20 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, size, design and portability. Editors are less positive about battery and price. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 93/100 = Excellent quality.
  • gsmarena.comRating, 4.3 out of 5GSMArena Team on August 5, 2023

    Samsung Galaxy Z Flip5 reviewWhat do you improve on a phone that's already the default option in its class and competition is either very region-limited or, if widely available, just

    Full Review
  • TechRadarRating, 4.5 out of 5Alex Walker-Todd on July 26, 2023

    Samsung Galaxy Z Flip 5 review: Slimmed down, brightened upA more flexible Flip is here

    Full Review
  • GizmodoKyle Barr on August 15, 2023

    Samsung Galaxy Z Flip 5: Better When the Child Locks Come OffThe new 3.4-inch exterior screen is the best part of the new foldable, but only when you can stick your most-used apps on it.

    Full Review
  • The VergeRating, 4 out of 5August 7, 2023

    Samsung Galaxy Z Flip 5 review: the flip phone we've been waiting forBeing able to declare an absolute category winner is rare in the smartphone space. But in the case of the Samsung Galaxy Z Flip 5, it's actually quite easy: this is the best flip-style folding phone you can buy.

    Full Review
  • Tom's GuideJuly 30, 2023

    Samsung Galaxy Z Flip 5 review: The Flip finally grows upAfter years of designing foldable phones, it looks like Samsung achieves the perfect design in its newest foldable. Our Samsung Galaxy Z Flip 5 review takes a closer look at all the new upgrades.

    Full Review
  • Digital TrendsJoe Maring on June 23, 2024

    Samsung Galaxy Z Flip 5 review: Still worth it in 2024?The Samsung Galaxy Z Flip 5 has a large cover screen, a new hinge, and finally folds flat when you close it. But is it worth $1,000? We found out in our review.

    Full Review
  • WIREDRating, 3.5 out of 5Julian Chokkattu on August 8, 2023

    Review: Samsung Galaxy Z Flip5 and Galaxy Z Fold5Samsung's new Galaxy Z Flip5 and Galaxy Z Fold5 are much improved over last year, but now that competition among folding phones has heated up, these Galaxies have less star power.

    Full Review
  • Android AuthorityRating, 4.5 out of 5Ryan Haines on August 3, 2023

    Samsung Galaxy Z Flip 5 review: Still the clamshell's pearl?Is Samsung's shiny new Flex Window enough to keep it ahead of the pack for another year? Find out in our Samsung Galaxy Z Flip 5 review.

    Full Review