Customer Ratings & Reviews
- Model:
- SM-F731UZAEXAA
- SKU:
- 10466401
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
Flip5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this to my husband a birthday gift. He loves it. Esp that its like you are in a kdrama vibes.
I would recommend this to a friendPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new phone. Thank you so much to the young lady who helped me set it up from my broken old phone.
I would recommend this to a friendGreat Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband for his birthday and he loved it. So, we bought another one for our daughter.
I would recommend this to a friendCell phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband enjoys this cell phone so much. He loves using the front screen.
I would recommend this to a friendThe flipping flipper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that it flips and can use it as a camcorder, if you wanna just be different get it
I would recommend this to a friendGood feedback
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing phone , great service the day I bought it , I’m so thankful!!!
I would recommend this to a friendGalaxy z flip 5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good storage capacity with amazing camera and phone image
I would recommend this to a friendZ flip 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the color, the graphics and especially the flip
I would recommend this to a friendSamsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone! I didnt regret i bought . Its very fast and i like the flip
I would recommend this to a friendThe best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best phone I've ever owned. Not one complaint do I have
I would recommend this to a friendAmazing fodlable display
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good excellent phone it’s look like nice and great phone
I would recommend this to a friendTone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying this phone. Still learning about it....
I would recommend this to a friendZfold 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone out as far as flip phones. Great job samsung
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone I ever had. So glad I bought this for myself
I would recommend this to a friendDelivery Quality is Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay I have to start with the fact that the phone is great. If you use it for work or just use your phone a lot and are coming from an iPhone you may want to have a small portable charger, but this thing doesn't have the same kind of battery & I knew that going in. This thing charges SO fast that it almost doesn't matter though. Now for the delivery; I got a great deal and new mine wasn't brand new out of the box, but the way they delivered this thing was truly unacceptable. They plastic wrapped it against a piece of cardboard, didn't even BOTHER to make sure the phone was clean from the previous user's phone case being on it AND they didn't even check to make sure the cable sent with it was the correct one! Disappointed doesn't begin to describe how a company like Best Buy should be handling this. The quality of delivery had me have to really scope the phone to make sure it wasn't damaged. I should not have to make this thing clean and feeling new myself. You're Best Buy! You can afford to keep some kind of spare boxes of the product or have a "used phone, enjoy the opening experience" generic box at least! I hope this 1 star over how you handled your boxing and delivery gets traction because this kind of behavior shows what you think we are willing to deal with but shouldn't have to. Be better. Again, the phone is wonderful-but could it have been treated better if I got it from someone else? I'll remember to consider that next time.
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and useful front screen, my best purchase
I would recommend this to a friendCase Sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week and a half, it broke into two pieces.Definitely not worth the money.Save it.
No, I would not recommend this to a friendNearly unusable after 9 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 9 months of owning this phone the screen started bubbling up and separated in the middle section where it folds. Camera quality is not that great either. The display quality and battery life are no better than previous versions of galaxy and worse than some of them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there KS89, thank you for finding the time to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Flip5 is the 5th generation in foldable technology utilizing advanced, time-tested folding innovation. It has been tested and verified to withstand 200,000 folds over 5 years of daily use. As you know, your device features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water resistance rating. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. That means keeping its exterior, internal storage, and memory in good condition. "Care for your Samsung foldable phone" is an awesome resource to look at if you have some free time to learn more about your Galaxy Z Flip5's care. The Galaxy Z Flip5 is equipped with a 10MP Front Camera with a wider angle than Galaxy Z Flip4. On the other side, it features a 12MP Ultra-Wide Camera and 12MP Wide Camera. Improved hardware, like the Super Clear Lens and software like adaptive VDIS work together to deliver crisp and colorful photos, selfies and videos. We would love nothing more than to be able to assist you with what you may be experiencing with your Galaxy Z Flip5, however, without having more information available regarding what you may be currently experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Less features than my Samsung Note 8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alarm doesn't show title on front nor on open screen. Ringing will stop if you open phone up and it will hang up. No loud ringing or alarm choices. Heavy phone. More substandard details.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello NicoleL, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand new devices can be confusing with the features especially when adjusting from standard form to a foldable. We have the full device manual available in the Support section of our website. This can help you adjust the settings and ensure your device operates to best suit your needs. The Samsung Support Team is also available to answer questions and help ensure your device functions as intended. Thank you for being a Samsung customer. -Elizabeth
Software is damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.came with a failure in the software I have to replace it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your candid feedback with us, Carlos. We always look forward to hearing about our customer's experience. We noticed that you reached out to share your feedback on the Galaxy Z Flip5. Backed up by a powerful processor, this 3700mAh battery keeps you gaming late into the night. The new Snapdragon 8 Gen 2 Mobile Platform for Galaxy takes you to a whole new level of power.19 Experience smoother graphics, faster AI, and improved battery performance. We'd like to gather some additional information regarding what you are experiencing with your phone's software. Please reach out to us at Support so that we can further assist you. -Kelvin
