Customer Ratings & Reviews

I like this phone, it is a nice small compact size and a lot of great options. Battery life is not great but lasts about a day and a half.

Great product. I bought it for my wife and she's extremely happy with the technology especially the camera. 3 of her colleagues got the same phone after seeing her with the phone. If tou need a phone, get one of this. The sales person was very nice and professional.

I've been an apple girl for 14 years.. omg this is just mindblowing.. everytime i open it.. people turn their heads.. and ask me what phone it is lol.. i'm assuming they're an apple person too.. coz i never knew that there's a flip phone till i went to best buy to get a tablet for my little girl.. thank you best buy! You guys are my to go store for my everything..

Only phone my wife likes at this time she enjoys the ability to find it so it doesn't take up so much room in her purse or pocket it's nice to be able to answer calls without unfolding it tooo

Don't skeptical of switching from iphone to android. Obviously it comes withbits major changes at first but after the second week you question why you waited so long to switch. I love the flip motion and the live wallpapers for the front closing screen. Phone is surprisingly very very durable.

enjoying everything about it. Great features. Not an ultra, but worth it

Love my new phone ,i had not shopped with best buy before and this was my first time the guy who attended to me was so nice and calmly explained all the processes needed to acquire the phone I will definitely be coming back

Execellent phone Stops the butt dialing, easy to use and easy to carry

Great phone, great to have in pocket Reliable, durable screen protector

It Was recommended by the associate pedro in the manchester location.i was going to get a moto flip but was debating due to the stores display being warn and only a few months old.this was more expensive but worth the investment.i haven't used samsung since the galaxy 5.glad to see major improvements.iphone definitely has a better camera only by a small margin

I switched to this phone from an iphone 13 and im loving it so far. It was a little hard to get the hang of it at first but once i did, it blew the iphone out of the water.

I brought this compact model that really isn't small at all when you open it. Easy to carry, with impressive graphics. Excellent!

The battery life is good and perfect for watching the movies and more and cover screen is very helpful

It's in perfect condition, I recommend it 100 percent, it's super good.

Works amazing I switched from apple to this and I have seen so many different things and how much more advanced it really is and I won’t be going back it’s worth it!

Switched from an iphone... been using the iphone from the first generation... was nervous of the switch... used smart switch and it made the switch a breeze...

Awesome phone! Glad i got it! If you have the money i would definitely get it!

Best Buy tricked me with the $250 gift card ad when buying the Flip 6 I ordered this phone on 8/6 and was supposed to get an egift card of $250. 3 days went by and I didn't receive any emails so I reached out. They told me to call the support since the egift card was put on hold for some reasons. Fine, I called them and they told me that they were not able to process the egift card and would replace it with a physical one and I would receive it 7-10 business days (that was 8/10). So I was supposed to receive the gift card maximum on 8/23. Guess what? I did not receive it. Contacted them again (3rd time) and they kept tranferring me around and after 1 hour, they told me that it would take maximum of 15 business days and they had to request another department to send me updates. It is already a joke at this point. So, I waited another 5 business days and NOTHING happened. I reached out again on 8/30 (4th time), and they confirmed that the physical gift card was canceled. This time, they offered me 12500 points so I can convert it to $250 reward, and I would see the points in my account after 48h. I waited and NOTHING happened. So I contacted them again on 9/4 (5th time - 1 month after the purchase). I wanted to return the phone for full refund but they wouldn't let me since it was out of return window. Then they offered to refund $250 back into my account and I would receive an confirmation email. I have not received any email regarding this refund confirmation . And, through all of this, Best Buy never reachs out to me with any updates, and only when I contact them, they would act like they try to resolve the problems but in fact, NOTHING happens.

I will say i kinda liked this phone. It did everything it needed to. But not 10 months in, and i do take care of my things. The main screen went black and stopped working. The cover screen still works but i cannot do anything important on the phone so i had to replace my phone. i paid alot for this phone for the screen to completely go out. I also hate the radiation this phone puts off. I hate that i work in the medical field and this phone could malfunction a heart monitor, so i had to leave at my desk and not carry around my patients.

Any samsung is awesome. Best phones out there. Fast and takes very nice pics as well.