Customers are enthusiastic about the Galaxy Z Flip6 256GB's camera quality, compact size, and stylish design. They appreciate the improved hinge and vibrant display. However, some users have experienced issues with the screen, including it crashing or going black, and have expressed frustration with the warranty coverage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 272 reviews
Rated 1 out of 5 stars
Not Reliable
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this phone in early December, 2024. The phone worked great for 11 months, then the charging port failed. That was replaced under warranty at uBreakiFix, but it still wouldn't charge via port; they said it was a software problem. Then, less than a week later, the phone froze, the main screen would not respond. I had to send the phone to Samsung repair in Texas. They fixed it under the 12-month warranty, but I had no phone for over a week, and since it has an esim, I didn't have access to my phone number, which was a nightmare. I acquired a Moto G 2025 as a backup phone, which worked great. I have been a Samsung customer for decades (x495 flip, S5, S10), but the Z flip has a design flaw that allows dust to enter through the hinge and freeze the main screen. The whole experience with my Z Flip6 has been so unpleasant, my next primary phone, if I stick with a flip, will probably be a Motorola Razr.
This review is from Samsung - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Aloha KevinN, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer what is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Also feel free to check out, "Galaxy phone or tablet will not charge" and "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your devices. Feel free to reach out to Support afterward if you have any questions or if you would like further assistance. Thank you for being a valued Samsung customer. - Debra
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
My Flip 6
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to use and sleek performance, portability is awesome!
This review is from Samsung - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
I would recommend this to a friend
Rated 1 out of 5 stars
buyer beware
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved this phone, up until two days ago. It's now completely unusable after only a few months of normal daily use. Samsung seem to have fixed the issue of the screen physically tearing, but now there's a fun new issue where the screen glitches, goes black, and will no longer light up. Rear screen is still fine. Samsung says this is an "out of warranty" issue. Numerous people have been experiencing this these last couple months. I cannot in good conscience give more than one star to a $1k phone that didn't even make it four months.
This review is from Samsung - Galaxy Z Flip6 256GB (Unlocked) - Mint
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Greetings Kaitlynn, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you may be experiencing with your Z Flip6. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support if you would like any further assistance after reviewing the resources shared. Thank you for being a dedicated Samsung customer. - Debra
Pros mentioned:
Camera quality, Overall performance
Rated 5 out of 5 stars
SAmsung Zflip 6 256GB
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding performance. Both camera, OS and color.
More suitable for ladies/girls.
This review is from Samsung - Galaxy Z Flip6 256GB (Unlocked) - Mint
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Best camera EVER
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera is one of the best and i switched from a 15 pro max
This review is from Samsung - Galaxy Z Flip6 512GB (Unlocked) - Blue
I would recommend this to a friend
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
So cute!! I love it.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My phone works great and is very useful. Super cute too! I got the blue one and put a clear otterbox case it. Just the vibe i was going for.
I would recommend this to a friend
Rated 4 out of 5 stars
A comfortable cell phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone has truly been a great purchase this year. I'm very happy with its compact size, the good photo quality, and the ample memory.
This review is from Samsung - Galaxy Z Flip6 512GB (Unlocked) - Blue
I would recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
Perfect.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is the best, compact, lightweight and powerful.
This review is from Samsung - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
IF IT DONT FLIP IT ANI'T SPIT
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had the Flip 1, 3 and 5 and now the 6 after I dropped my 5 on its face. I bought this one from Best Buy after every At and T store had to order one. Best Buy had it in stock. I lost my 3 in an airport once and before it was returned, I used a traditional non flip phone. I hated the inconvenience. This will fit in my shirt pocket.
This review is from Samsung - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Matthew
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
awesome display nice and small my wife loves it recommend it to anyone that loves android
This review is from Samsung - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Really solid, no big issues.
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The novelty of the front screen wore off pretty quickly, but I still love the small form factor in my pocket and it has proven to be very durable. After ~8 months of use my screen protector has started to separate over the hinge on the left side, but that's the only sign of wear. Phone still opens all the way smoothly.
This review is from Samsung - Galaxy Z Flip6 256GB (Unlocked) - Mint
I would recommend this to a friend
Rated 4 out of 5 stars
Cool phone
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cool phone- screen gave out on me before i had it a year
This review is from Samsung - Galaxy Z Flip6 512GB (Unlocked) - Silver Shadow
No, I would not recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Gifted my mom
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it for my Mom and she loves it! Very comfortable to use and camera is top notch!
This review is from Samsung - Galaxy Z Flip6 512GB (Unlocked) - Blue
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
My phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone love it love the flip phone part of it.
This review is from Samsung - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Samsung z6 phones Speakers
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really appreciate and enjoy the New look i always like flip phones, but the only downfall, for me, is the speaker volume is poor
This review is from Samsung - Galaxy Z Flip6 256GB (Unlocked) - Yellow
I would recommend this to a friend
Pros mentioned:
Design, Portability
Rated 5 out of 5 stars
Unique and stylish
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone! Very unique and stylish. I like how small it fits in my pocket.
This review is from Samsung - Galaxy Z Flip6 512GB (Unlocked) - Silver Shadow
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Being best parent in world...l'm still cool
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I brought the samsung fold phone for my teen age daughter for her 18th birthday this year. I got a lot of hugs & kisses. This is the idea phone for a young person that loves fashion.
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Beautiful Galaxy flip 6 in yellow
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a beautiful and sleek phone, it has improved it's hinge protection and i don't have to worry about it bubbling up any more. I love it very much and the golden yellow color is stunning.
I would recommend this to a friend
Pros mentioned:
Camera quality, Design
Rated 5 out of 5 stars
My honest Review! Love this phone!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this phone! ❤️ The camera quality is amazing and I love the new look. Amazing phone, come with a free $250 Best Buy Gift card! I love this product.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Emmanuel
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice product, the best I have used so far, I gave it to my wifeas a birthday gift
This review is from Samsung - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow