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Customer Ratings & Reviews

Model:
SM-F741ULGAXAA
SKU:
6586732
Your price for this item is $439.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4 out of 5 stars with 264 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Z Flip6 256GB's camera quality, compact size, and stylish design. They appreciate the improved hinge and vibrant display. However, some users have experienced issues with the screen, including it crashing or going black, and have expressed frustration with the warranty coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-265 of 265 reviews
  • Rated 1 out of 5 stars

    Ruined by the touch of darkness.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is standard however the softeware made this the most frustrating android ihave ever used.js

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Aksharam, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we need more information before we can do so. Please feel free to reach out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Flip.6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone keeps showing a clearance price , in store and on best buy site . Wont seem to honor the advertised price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loyal customer gone for life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, screen went out less the 4 month. They want me to mail off with a ridiculous 10 day turn by

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for reaching out to us, Roderick. We truly value feedback from our customers. It seems that you reached out to share your experience with our Galaxy Z Flip6. The Z Flip6 is equipped with various AI features designed to enhance your experience. One of these is Suggested Replies, which offers AI-generated text message responses, allowing you to reply even when the Galaxy Z Flip6 is closed—ideal for when you're on the go. Additional AI features include Live Translate and Interpreter. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We noted your concerns about having to mail in your phone. Please reach out to us at Support so that we can look into what can be done to get this resolved. We look forward to hearing from you. -Kelvin Samsung

  • Rated 1 out of 5 stars

    Garbage... Not worth it... dont waste ur time...js

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage... Not worth it... dont waste ur time...js

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste ur time...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage... Not worth it... dont waste ur time...js

    No, I would not recommend this to a friend