Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SM-F741ULGAXAA
SKU:
6586732
Your price for this item is $439.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4 out of 5 stars with 264 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Z Flip6 256GB's camera quality, compact size, and stylish design. They appreciate the improved hinge and vibrant display. However, some users have experienced issues with the screen, including it crashing or going black, and have expressed frustration with the warranty coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 264 reviews
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    SAmsung Zflip 6 256GB

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance. Both camera, OS and color. More suitable for ladies/girls.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    buyer beware

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone, up until two days ago. It's now completely unusable after only a few months of normal daily use. Samsung seem to have fixed the issue of the screen physically tearing, but now there's a fun new issue where the screen glitches, goes black, and will no longer light up. Rear screen is still fine. Samsung says this is an "out of warranty" issue. Numerous people have been experiencing this these last couple months. I cannot in good conscience give more than one star to a $1k phone that didn't even make it four months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Kaitlynn, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you may be experiencing with your Z Flip6. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support if you would like any further assistance after reviewing the resources shared. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    So cute!! I love it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone works great and is very useful. Super cute too! I got the blue one and put a clear otterbox case it. Just the vibe i was going for.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is one of the best and i switched from a 15 pro max

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best, compact, lightweight and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    IF IT DONT FLIP IT ANI'T SPIT

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Flip 1, 3 and 5 and now the 6 after I dropped my 5 on its face. I bought this one from Best Buy after every At and T store had to order one. Best Buy had it in stock. I lost my 3 in an airport once and before it was returned, I used a traditional non flip phone. I hated the inconvenience. This will fit in my shirt pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Gifted my mom

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Mom and she loves it! Very comfortable to use and camera is top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Matthew

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome display nice and small my wife loves it recommend it to anyone that loves android

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Really solid, no big issues.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The novelty of the front screen wore off pretty quickly, but I still love the small form factor in my pocket and it has proven to be very durable. After ~8 months of use my screen protector has started to separate over the hinge on the left side, but that's the only sign of wear. Phone still opens all the way smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone charges fast love the flip on it screen is bright and full

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Emmanuel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, the best I have used so far, I gave it to my wifeas a birthday gift

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Being best parent in world...l'm still cool

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the samsung fold phone for my teen age daughter for her 18th birthday this year. I got a lot of hugs & kisses. This is the idea phone for a young person that loves fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful Galaxy flip 6 in yellow

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a beautiful and sleek phone, it has improved it's hinge protection and i don't have to worry about it bubbling up any more. I love it very much and the golden yellow color is stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    My phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love it love the flip phone part of it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Unique and stylish

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Very unique and stylish. I like how small it fits in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Portability

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super compact, it fits in every pocket, great for woman's small pockets, and the front camera is of great use with the front screen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Samsung z6 phones Speakers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate and enjoy the New look i always like flip phones, but the only downfall, for me, is the speaker volume is poor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black screen

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features of samsung phones and had previously gotten two older models of this phone. Unfortunately, I have had the flip6 for less than a year and the screen will go completely black if I flip the phone closed. Like the phone will still play music/videos and take screen shots, but the actual screen will stay black for a bit. It seems like the period of time the screen stays black is increasing as the days pass. The older models I had lasted well over a year with no issues so I don't know if it is just this specific model.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings EricaG, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Z Flip6. We appreciate your feedback as we improve the functionality and performance of our devices. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. Your Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you've described to be experiencing with your display. If you would like further assistance afterward, please let us know by contacting Support. Thanks for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    My honest Review! Love this phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! ❤️ The camera quality is amazing and I love the new look. Amazing phone, come with a free $250 Best Buy Gift card! I love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Greatest galaxy phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works perfectly and looks so nice also has agood camera

    I would recommend this to a friend