Customer Ratings & Reviews

Ive had it for almost 6 months and it works perfectly. No problems at all

I've been an apple girl for 14 years.. omg this is just mindblowing.. everytime i open it.. people turn their heads.. and ask me what phone it is lol.. i'm assuming they're an apple person too.. coz i never knew that there's a flip phone till i went to best buy to get a tablet for my little girl.. thank you best buy! You guys are my to go store for my everything..

Don't skeptical of switching from iphone to android. Obviously it comes withbits major changes at first but after the second week you question why you waited so long to switch. I love the flip motion and the live wallpapers for the front closing screen. Phone is surprisingly very very durable.

Best Buy is going to be the new way I'll be Purchasing my new phones going forward. I got a great deal, its unlocked, I got Geek Squad protection and I was able to seamlessly get my phone service connected with my current carrier.

I like this phone, it is a nice small compact size and a lot of great options. Battery life is not great but lasts about a day and a half.

enjoying everything about it. Great features. Not an ultra, but worth it

A total game changer for me. Years of being used to having a giant slab in my pocket. Its refreshing to have a phone that folds up and fits nicely. The crease is totally unnoticeable in day to day use. Love this thing, feel like I'm living in the future every time I pull it out.

Great phone, great to have in pocket Reliable, durable screen protector

It Was recommended by the associate pedro in the manchester location.i was going to get a moto flip but was debating due to the stores display being warn and only a few months old.this was more expensive but worth the investment.i haven't used samsung since the galaxy 5.glad to see major improvements.iphone definitely has a better camera only by a small margin

This review is a warning to anyone considering the Samsung Galaxy Z Flip. For a year, the phone was fine. Then, the nightmare began: the main folding screen started bleeding color and flashing erratically. It is now completely unusable, a state no premium smartphone should reach after just 12 months. The real issue is Samsung's terrible customer support and cynical warranty practices. I expected the warranty to cover a catastrophic screen failure on a folding phone, but I was wrong. Samsung found a minor, unrelated scuff on the back of the phone and used it as an excuse to declare the warranty VOID. My reward for spending a significant amount of money on their product was a $500 repair quote. This is not customer service; it's a punitive policy that shifts the blame for a clear product defect onto the consumer. I am utterly disappointed in Samsung's craftsmanship, their warranty integrity, and their willingness to let a customer who paid a premium price be left with a broken, expensive brick. My money was wasted on this product. Buyer beware.

I will say i kinda liked this phone. It did everything it needed to. But not 10 months in, and i do take care of my things. The main screen went black and stopped working. The cover screen still works but i cannot do anything important on the phone so i had to replace my phone. i paid alot for this phone for the screen to completely go out. I also hate the radiation this phone puts off. I hate that i work in the medical field and this phone could malfunction a heart monitor, so i had to leave at my desk and not carry around my patients.

Great product. I bought it for my wife and she's extremely happy with the technology especially the camera. 3 of her colleagues got the same phone after seeing her with the phone. If tou need a phone, get one of this. The sales person was very nice and professional.

The battery life is good and perfect for watching the movies and more and cover screen is very helpful

Only phone my wife likes at this time she enjoys the ability to find it so it doesn't take up so much room in her purse or pocket it's nice to be able to answer calls without unfolding it tooo

I brought this compact model that really isn't small at all when you open it. Easy to carry, with impressive graphics. Excellent!

Love my new phone ,i had not shopped with best buy before and this was my first time the guy who attended to me was so nice and calmly explained all the processes needed to acquire the phone I will definitely be coming back

I switched to this phone from an iphone 13 and im loving it so far. It was a little hard to get the hang of it at first but once i did, it blew the iphone out of the water.

Awesome phone! Glad i got it! If you have the money i would definitely get it!

Love my new phone i will definitely be going back to best buy when im reday to upgrade!!

Works amazing I switched from apple to this and I have seen so many different things and how much more advanced it really is and I won’t be going back it’s worth it!