Customer Ratings & Reviews
- Model:
- SM-F741UZSAXAA
- SKU:
- 6586735
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Z Flip6 256GB's camera quality, compact size, and stylish design. They appreciate the improved hinge and vibrant display. However, some users have experienced issues with the screen, including it crashing or going black, and have expressed frustration with the warranty coverage.
This summary was generated by AI based on customer reviews.
Samsung phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone and within a few weeks the screen stopped working on it and had to call samsung to get help. Fortunately the phone had warranty so i sent the phone i to Samsung for them to check it out and they fixed it for free. Took about 3 weeks for them to fix it and ship it back but has worked fine since.
No, I would not recommend this to a friendSAMSUNG flip
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New and improved flip 6 exceeds my expectations by far loving the phone so far
I would recommend this to a friendTerrific lovely
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow best of best. Lovely service excellent customer’s care
I would recommend this to a friendWorthy..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall mobile was good, Especially the camera quality was ultimate.
I would recommend this to a friendExcellent phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is really cool and pictures are with very good quality.
I would recommend this to a friendGood Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone just had to return to for personal reasons.
I would recommend this to a friendPoor Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My screen literally stopped working, it turned black & I can no longer use my phone.
No, I would not recommend this to a friendGood Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice pictures good phone like the flip of it very nice
I would recommend this to a friend- Cons mentioned:Flex display
BAD FELX
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected , in 6 months I had 2 devices and the flex broke so no more Samsung for know
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings MarioP, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us afterward. Thank you for being a dedicated Samsung customer. - Debra
grabage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had phone for 3 months and now the inner screen lights up but has no touch response. After doing a little research seems to be a known issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimothyH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one-time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Also check out, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your display. If you have any questions for us after reviewing the resources that have been shared, or if you would like any further assistance, let us know by reaching out. Thank you for being a cherished Samsung customer. - Debra
Overheats all the time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model overheats regularly, weekly to multiple times a day, especially if connected to car or sitting on plugless chargers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha ErinE, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn more about the factors that may affect your device's temperature. If you have any questions for us after reviewing this resource or if you would like any further ass, do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra
Horrible experience.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am yet to receive the phone since November the 26th, contrary to what I was told. It is so terrible and disappointing.
No, I would not recommend this to a friendBUYER BEWARE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is great for about 2 months after that you will start to notice problems with the screen. This device is not built to last and you will run into issues eventually no matter how cool it is its not worth 1000 bucks if its going to break within 2 months of owning it brand new skip the folds in general they all have this issue
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha GerardoS, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra
Best buy trade in is a scam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone, but it has been over a month and I still have not received my $200 trade in refund for trading in my good condition iPhone 11 Pro Max. I talked to customer service, they said go to the store. I talked to the store, they said email onlinetradein. I emailed onlinetradein, they told me to go back to the store and to not contact them again. Do yourself a favor and purchase your phone through your provider because best buy will scam you.
I would recommend this to a friendbad phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive bought 3 flip6 for my wife and they are terrible. the screen breaks easily cause of the flip part of the phone Don't recommend it to anyone
No, I would not recommend this to a friendDont waste ur time...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage... Not worth it... dont waste ur time...js
No, I would not recommend this to a friend
