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Customer Ratings & Reviews

$1,099.99

Customer reviews

Rating 4.2 out of 5 stars with 88 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Z Flip6's overall performance, portability, and camera quality as standout features. The design and compact size are also appreciated by users. While the battery life and processor speed receive positive feedback, some users have noted that the phone can run hot when open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 88 reviews
  • Rated 5 out of 5 stars

    Worthy..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall mobile was good, Especially the camera quality was ultimate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is really cool and pictures are with very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for all my Best Buys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my galaxy flip phone 5. Its my 3rd, because I also had the 4 and 5. The customer service reps at BEST BUY are always helpful explaining the details and offerings of deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pictures good phone like the flip of it very nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone and within a few weeks the screen stopped working on it and had to call samsung to get help. Fortunately the phone had warranty so i sent the phone i to Samsung for them to check it out and they fixed it for free. Took about 3 weeks for them to fix it and ship it back but has worked fine since.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best phone I've ever had, it's very comfortable and its operating system is very good, I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flip 6 review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Screen didn’t last very long. If you buy this phone make sure to get the insurance

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Ayryan, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Z Flip6. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    It’s a great one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has great features and in bestbuy we get the phone easily available

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone actually stopped working shortly after I bought it, the inside screen was black after an update, I went to my carrier and got a different phone

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there JasmineE, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Z Flip6. Your thoughts are invaluable as we continue to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to check out "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support afterward if you would like further assistance or if you have any questions for us. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    not sure if its a hardware or software probelm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 month review phone was working fine until the screen blacked out, did some research and it could be Samsung issue software.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Donjuice, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so well made, it’s perfect for crowded pockets, it fits on very small handbags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it more than the Razr from Motorola. Still miss my Fold 5 but it was just too big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever!! And will buy again. As advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folding screen is fun to use. It has good screen and crease doesnt bother at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone- Really cool concept, no issues what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift got her a new phone for her Birthday she definitely liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific lovely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow best of best. Lovely service excellent customer’s care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone just had to return to for personal reasons.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flip phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product sucks i feel like i was ripped off It broke in three months it was under warranty however i was told it would break again i use for work so i had to replace at my expense I lost 800 dollars

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey HectorM, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Z Flip6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support if you would like further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Poor Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My screen literally stopped working, it turned black & I can no longer use my phone.

    No, I would not recommend this to a friend
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