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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 282 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Z Flip6's overall performance, portability, and camera quality as standout features. The design and compact size are also appreciated by users. While the battery life and processor speed receive positive feedback, some users have noted that the phone can run hot when open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 282 reviews
  • Rated 5 out of 5 stars

    Flip IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Best change for myself in a long time. I don't regret this purchase and I will definitely buy again (a couple versions from now, maybe the Flip 8)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Excelente phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Awesome features. Im very happy with it. Great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My little guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy it fits easily in my pocket not too big just perfect love how it's so handy to even take a picture and love the cases you can buy for it and the colors they have too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black screen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features of samsung phones and had previously gotten two older models of this phone. Unfortunately, I have had the flip6 for less than a year and the screen will go completely black if I flip the phone closed. Like the phone will still play music/videos and take screen shots, but the actual screen will stay black for a bit. It seems like the period of time the screen stays black is increasing as the days pass. The older models I had lasted well over a year with no issues so I don't know if it is just this specific model.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings EricaG, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Z Flip6. We appreciate your feedback as we improve the functionality and performance of our devices. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. Your Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you've described to be experiencing with your display. If you would like further assistance afterward, please let us know by contacting Support. Thanks for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Samsung flip amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Love it! Easy to operate and very cute design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the phone performs very well, I had to send it in for warranty after a few months of use because the screen stopped working. I just received it again and will continue to use it, I hope it doesn't fail again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations ProfrCuellar, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like any further assistance after reviewing the resource provided, feel free to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone and nice to have a flip phone again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works fast and the camera is nice also.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Geeat phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I love how it can be small and folded or left normal size. The camera features with the fold are really handy. Everyone comments how cool it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of electronic.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but if you’re switching from iPhone to this one, do your research. It’s not the same style (digitally) but the phone itself is high standard.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My awesome flip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow my new flip phone is a really hot easy to use I have been showing my phone to everyone my daughters want one now they said how much and once i told then they told me I dont care 2 of them are buying one soon there waiting on black friday deals but anyways is a great sell. Affordable for what it does .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. exactly what I wanted.It’s lovely and works good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife. Works as expected. Quality seems good

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Standard phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone i love this phone. It's look like a professional phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another satisfy customer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with Samsung Flip 6 . I'm not surprised that Samsung even with the flip mentained the same good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Z flip6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchased I've made it's one of the bestttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to purchase a new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is going to be the new way I'll be Purchasing my new phones going forward. I got a great deal, its unlocked, I got Geek Squad protection and I was able to seamlessly get my phone service connected with my current carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for almost 6 months and it works perfectly. No problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expectations met

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything working as expected and good for price that I bought for

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A total game changer for me. Years of being used to having a giant slab in my pocket. Its refreshing to have a phone that folds up and fits nicely. The crease is totally unnoticeable in day to day use. Love this thing, feel like I'm living in the future every time I pull it out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone loved it so much but after time the screen crease got bad, i never slammed my phone or anytbing i think it might have been like trapped heat or somethinf from keeping it in my bra lol

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day GeraldinM, thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Z Flip6. We value your candor as we continue to improve our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one-time discounted screen replacement with Galaxy Z Assurance. Please let us know if you would like to share any additional feedback with us regarding your recent purchase by contacting Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung

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