Customer Ratings & Reviews

I love galaxies already. This one is so cute! I haven't had it long so I'm not 100% educated on the new features but so far it's great! Plus the nostalgia that comes with it is so fun! I get so many compliments and interest when anyone sees me close/ open it. My only real issue is how quick the battery dies. I watch a lot of tv/ videos when I'm opening/ closing at work. That causes my phone to die quickly. It's easy to charge though, so no big deal! I love the camerab and how i can use the flip features as a "tripod". The front camera isn't the greatest but the back camera is top knotch and there's a "view finder " feature so you can see yourself for back camera selfies!

The good: this phone is compact, easily fitting in a pocket; the 50 mp camera is FAR better than the old 12 mp of previous generations, especially in low light; the inner display is bright and sharp, the outer display is very useful when answering calls/texts; the speakers are louder and clearer than last year's model; the battery life is noticeably improved from the Flip 4 and 5; the phone's 12 gb of RAM means the system and apps run smoothly, and the flat/textured frame allows for a much better grip than older versions; the hingle feels much more sturdy/holds in place better than the Flip 5. The bad: black or white aren't color options; the back of the Flip 6 is matte metal, like the Flip 4, a step town from the glossy finish of the Flip 5. Even with the addition of vapor cooling, this phone still runs pretty warm in summer, though not nearly as hot as the Flip 4s or 5s got. THE UGLY: This model has some SERIOUS manufacturing problems. (If you do an online search, there have been tens of thousands of complaints about this model.) After 4 months of normal use (NO DROPS, NO LIQUIDS, no gaming/heavy processing, kept in a case with a hinge cover), my inner/main screen would start responding slowly to touch, then not at all. Later that evening, the screen went black in the middle of a call. Tried to use a USB-C to HDMI/USB-A hub to connect to an external display, phone wouldn't output video or accept device input. Tried do a back-up of the phone with a laptop and another Samsung phone, but the USB-C port wouldn't transmit data So the USB port is malfunctioning too. Went to Samsung's website, which directed me to the nearest UBREAKIFIX store. The tech advisor said the issues is that the ribbon cable to the screen was mounted inside the hingle improperly, damaging the cable with every open/close and that the USB-C ports were defective. Unfortunately, since this is such a widespread problem, that this store, and all the other nearby locations, were out of the parts needed for the repair. (I live in a major metro area with a few dozen UBREAKIFIX locations, but none has the parts, it seems.) So after dropping a grand on a new phone, I'm back to using my previous one for the past 3 weeks. I've been using Samsung phone almost exclusively for the past 15 years, including the Flip 4 and Flip 5, and NEVER had an issue with any of them. I'm VERY disappointed in Samsung, especially since the Flip 6s are made in South Korea, their home country. Where's the quality control? They'd better not try to charge me $300 to fix their obvious manufacturing defects (as some people online have mentioned) or this will be the LAST Samsung product I EVER buy!

Used it for a month and the crease is still not too noticeable. I do thonk my google pixel took better photos

Honestly. I was soooo skeptical of switching. However my partner is a die hard samsung user ans convinced me to finally switch. While adapting to the OS has been challenging, this phone has been nothing but fun. The nostalgia of a new age flip phone that is able to be 100% customized? sign me up! I am so so happy with this decision and unless i have to i wont be goinf back.

Finally got my first flip coming from S20 5G. I found the small screen comes in handy especially when I drive for quick notifications without having to use the big screen. I wish they can fit a telephoto cam in this phone for the price..

I was excited to own a flip phone and I liked it for awhile but changed my mind. It is a good phone but it was not for me. It was complicated for me to use but I love the photo and video captures and the size. It is a cute phone though.

This camera is one of the best and i switched from a 15 pro max

Great quality phone, I love the aesthetic the flip phone gives. The flip works great, it doesn't make a noise when you flip it, in case you were worried about it sounding creaky. I'm very clumsy so I drop my phone a lot and the screen hasn't cracked at all. (I dont use a screen protector) Battery life is basically the same as the other samsungs, still good though. I know a lot of people were worried about the line down the middle of the screen where the phone gets flipped, but while your watching tiktok or scrolling google, you can't even tell there's a bend in the screen. Best camera out of any phone I've ever had. Overall, if you like samsung products, you'll love this phone.

Best Buy is going to be the new way I'll be Purchasing my new phones going forward. I got a great deal, its unlocked, I got Geek Squad protection and I was able to seamlessly get my phone service connected with my current carrier.

This phone hit all the boxes for me; excellent display, compact, fast. One month in of regular use though, and the screen bend is now flickering and causing the bottom half of the main display to flash. No cracks on the glass, dents, or missing (pre-installed) screen protector. I'm out of my return window now so unfortunately its a repair or replace for me, but HUGE buyer beware here. This phone is simply not worth it this generation or probably even the next. The screen is simply not protected from its own main feature. I requested a warranty repair from Samsung and they're offering a DISCOUNTED repair. That's right, you're still on the hook for THEIR engineering issues.

Purchased this phone as I’m partial to the new flip phones. Had a bad experience with a moto flip phone so figured we’d try Samsung. The phone was great til one day we were on a roadtrip and the inner screen stopped responding to touch. It was fine most of the trip, till we were almost to our destination. Upon our last stop we needed to google something and the center screen was no longer functional out of nowhere. The front screen still worked fine so any widgets were still functional. I also know someone who has one of these and has loved it. If you want to run the risk, I do recommend making sure you set up your voice commands as had we done that the phone would have retained some more functionality.

Only phone my wife likes at this time she enjoys the ability to find it so it doesn't take up so much room in her purse or pocket it's nice to be able to answer calls without unfolding it tooo

My husband loves this phone and helps him in his line of work.

Great product. I bought it for my wife and she's extremely happy with the technology especially the camera. 3 of her colleagues got the same phone after seeing her with the phone. If tou need a phone, get one of this. The sales person was very nice and professional.

Amazing phone Samsung galaxy Z flip 6. I love it..

Great phone! Love it! Easy to operate and very cute design.

Still unsure how i like it but definitely works as it should and service is good very happy overall

Wow wow wow my new flip phone is a really hot easy to use I have been showing my phone to everyone my daughters want one now they said how much and once i told then they told me I dont care 2 of them are buying one soon there waiting on black friday deals but anyways is a great sell. Affordable for what it does .

I love this phone. Battery last a long time. Filming my sons games with this is the best. Hold it partially folded and sideways makes it easy to record. The selfies are the Best.

Best Buy tricked me with the $250 gift card ad when buying the Flip 6 I ordered this phone on 8/6 and was supposed to get an egift card of $250. 3 days went by and I didn't receive any emails so I reached out. They told me to call the support since the egift card was put on hold for some reasons. Fine, I called them and they told me that they were not able to process the egift card and would replace it with a physical one and I would receive it 7-10 business days (that was 8/10). So I was supposed to receive the gift card maximum on 8/23. Guess what? I did not receive it. Contacted them again (3rd time) and they kept tranferring me around and after 1 hour, they told me that it would take maximum of 15 business days and they had to request another department to send me updates. It is already a joke at this point. So, I waited another 5 business days and NOTHING happened. I reached out again on 8/30 (4th time), and they confirmed that the physical gift card was canceled. This time, they offered me 12500 points so I can convert it to $250 reward, and I would see the points in my account after 48h. I waited and NOTHING happened. So I contacted them again on 9/4 (5th time - 1 month after the purchase). I wanted to return the phone for full refund but they wouldn't let me since it was out of return window. Then they offered to refund $250 back into my account and I would receive an confirmation email. I have not received any email regarding this refund confirmation . And, through all of this, Best Buy never reachs out to me with any updates, and only when I contact them, they would act like they try to resolve the problems but in fact, NOTHING happens.