The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
Rated 5 out of 5 stars
Review of Flip 7 FE
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had the phone for a week and so far I'm impressed. I like the ability to receive text messages and phone calls without having to open the phone. And I really like being able to have the phone open at a 90 degree angle to chat or watch videos without having to hold it in your hand. When the phone is closed it would be nice to add any app you want from the main screen, maybe I haven't figured that out yet. Don't expect the same screen pixel clarity as you would on a non-foldable phone but it's ok. Coming from a Pixel 8 this is a fun phone, it lives up to the hype. Regarding pictures and video, seems to be on par with Google Pixel phones.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Compact pocket size and option to hang from a carabiner on loops with a proper case is what sold me on this phone. All apps can be used on the outside screen. Battery and Camera is slightly worse than non-FE phones. My only complaint is the awkward power-button fingerprint-sensor.
Sometimes having written instructions are helpful!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Directed to the cell phone area but was told there would be a wait as they were understaffed and there was one person ahead of us. Finally got to talk to a representative. I told him that I wanted a 5 or 6G flip phone. Was told they had none in stock and it would be awhile before I could get it. My current phone was on it's last legs so I couldn't wait that long. I looked at the 7G flip. It was around $1200- too much for my budget. I was told there was a flip 7FE for around $700 which was what I was expecting to spend with about the same coverage as the Flip 7G. Only 2 colors to choose from, which was the same as when I got my last ( current 3G flip). Purchased the Flip 7FE. Once at home, trying to use the phone ( after transferring data between phones), I ran into a problem. I got a welcoming type screen which started talking after it indicated if I tapped twice there would be no sound-! Guess what-there was sound. I couldn't clear the the screen and I couldn't stop the machine from talking. Had to take the phone back the next day to the Geek Squad to disable the talking. Didn't have phone or any other function for 1 day! After that the phone has worked well. Still a few things I have to figure out but overall a good experience overall.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Galaxy Z Flip 7 is a stylish, high-performing smartphone with a unique folding design that adds convenience and fun. While the battery life and cost are drawbacks, I’ve mostly enjoyed my experience using it. If you’re looking for something different from the typical slab phone and don’t mind the premium price, this is a great choice.
Greetings Brian, thank you for sharing your experience using the Samsung Galaxy Z Flip7 FE with us. We appreciate your feedback as we continue to improve the performance and functionality of our product line. We're thrilled to hear that you've been enjoying your new Galaxy Z Flip7 FE and all that it has to offer. It's good to hear that we're doing something right! If you would care to provide additional feedback with us or if you would like any further assistance, please let us know by reaching out to Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra
Rated 1 out of 5 stars
Bad phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After one month it lost all color and the screen went to black and white.
Good day BarryW, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip7 FE. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It may be possible that the dark mode feature has been enabled on your device. Dark mode allows you to switch to a darker theme to keep your eyes more comfortable at night, darkening white or bright screens and notifications. You can adjust these settings by tapping Display then choosing your applicable setting to adjust your display. Feel free to review, "Blank or black display on a Samsung phone or tablet" to help address what you've described to be occurring with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Customer reviews from Samsung US
User rating, 4.6 out of 5 stars with 133 reviews on Samsung US.