Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
Clearance
The comparable value price is $1,899.99

Customer reviews

Rating 4.3 out of 5 stars with 132 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy Z Fold3 5G's large screen, calling it wonderful. They also appreciate its camera, design, and fast performance. However, some customers have concerns about its battery life, price, durability, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 132 reviews
  • Pros mentioned:
    Camera
    Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Still not ready for work...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great photo when it works... We loved using these when my wife and I got them. It was fast and smooth. My old eyes and fat fingers loved the big display. I felt like this was a big improvement over the z fold 2 (which also spontaneously broke). Unfortunately, this also failed. Little patches of dead pixels started popping up. Samsung assured me it would be under warranty and instructed me to send it back. I did. Long story short, buy the Bestbuy protection plan. Unless you buy from Samsung directly, they will not honor the warranty. If you really use your phone a lot, buy something else. I don't they are ready for day 2 day demands. Oh, my wife's phone is now having issues with the touch screen. I'm guessing a touch screen that breaks from touching it will be considered "physical damage". Glad I purchased the BB protection plan!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    This is the Phone Of My Dreams! Next Biggest Thing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the phone of phones. This is the Z3 but I also owned the Z2 so I'm definitely loving and fully invested in this phone and design..The clarity of the screens (and theres 2 screens, ONE when the phone is closed and a double screen when opened) is amazing.I've done professional photography for over 30 years and the camera takes incredible pictures and videos. I basically run my businesses from it. The battery last long and it only takes about 1 1/2 full charge. I've love the size of the display when its opened because my pictures, emails, videos and text message can clearly be seem. AMAZING Phone that basically folds small and when opened is the size of a small tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Amazing phone best galaxy phone ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screens and everything works perfectly. I had always been on Android but swapped from iphone to this after a few years. The iPhone just gets so boring after awhile. The screens get nice and bright, and I was able to move everything from the iphone to this with a usb cable. It has good sound w loud speakers. The crease where it folds is invisible when you're using the phone. Colors do not distort around it. As far as battery life its excellent considering youre powering 3 screens essentially. Even using the phone for the entire day I just top it off for about 15 mins on my lunch break and im good until bed time. It charges really fast with the in box cord and a 45 watt power brick. I use the anker charges theyre amazing. The hinge on the phone is great it doesnt make any noise at all unlike the razr I tried for a few days. Samsung has also stepped up their update game quit a bit so Android 12 is upon us.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Samsung Foldable 3

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the size of the foldable screen. I consume a lot of media and I wanted to eliminate carrying a phone and a tablet. The software works but I wish I could uninstall some of Samsung bloatware. The screen is gorgeous and watching videos is never a disappointment. The only issue with screen is the crease can be a eyesore but I chaulk that up to the newness of foldables. I can't speak about the camera because I don't take pictures with my phone. Overall, I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a good phone/e-reader

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had it for a week and I have not run into any issues that would be a concern. The crease in the screen does take some getting used to when there are reflections to worry about and the under screen front camera is lack luster. The speakers are fantastic (I was using a note 9). It is just the right size for a little e-reader. It can get a little warm to the touch during heavy use but not any more then other phones. Battery life if good enough, I am charging only to 85% to keep it running as long as I can and even then I end the day with 30-40% with moderate use. If the main screen is used all day it is another story though. Still would tell people to wait till there is a good deal but so far it has been a good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice phone. They have finally made folding phones durable enough to be a daily driver instead of just a cool piece of tech. I am really enjoying this phone so far. The thin width of the front screen took a bit to get used to, but now I actually like it. This phone is heavy, but I like the substantial feel of it. My only real complaint is this phone should have come with the s pen at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fold 3

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Horrible battery life! The pen would be awesome if it was built in and not so costly. I effin love the screen size.... when I'm plugged in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but air bubble on screen

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Only issue ive see is that the screen (where it folds) starts forming an Air bubble across the entite elngth over a period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone All You need it’s there. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Large screen
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Amazing bigger screen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing devices Very nice to have a bigger screen And a small screen at the same time It is over prices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Z FOLD 3

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and enjoyable phone, has so many exciting functions and always fun to have in hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone but not happy with Best Buy staff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but dont get mislead by the sales staff if your on ATT buy the ATT phone and not the unlocked one you will only get LTE service on the unlocked. Had to return my unlocked after being told that it will work and spending days calling ATT and dealing with best buy staff could not get 5G working. In then end I had to pay the restocking fee for there misleading info and returning the phone. Now Im waiting for my phone from ATT and got 1000 off with my triad in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was something i wished and my dad got it for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Folding is where its at

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love the fold line up. Samsung keeps productivity at a high.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen
    Cons mentioned:
    Heavy

    Rated 5 out of 5 stars

    Folding tablet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used to the weight and I don't love the tall, narrow screen but the giant inside tablet more than makes up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Z fold 3

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a folding phone, it is outstanding. Very convenient using just the front screen for quick texts and messages or opening the phone into a mini tablet. Comes with a 1 year samsung original warranty that replaces the main screen only once if you run into the screen peeling or lifting causing the screen to become unresponsive or dead. This phone turns heads every where and gets alot of compliments :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z fold 3

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone especially because it can be used for GPS, only thing if you like taking pictures is not that good as samsung s20.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Fantastic phone/tablet

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is just phenomenal. I thought I might be bothered by the "crease" in the center of the phone, but it has just disappeared for me. I love how I can use split screen to multitask. If you play a lot of games or watch a lot of YouTube, then this phone is for you. Only downsides are the camera is a bit weak relatively speaking and the phone is heavy A.F.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box, definitely have to check out. Lower price, basically a brand new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Fold 3 is worth it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a surface duo mainly for the size when folded. I am pleased with it except for the buggy software but am continuing to learn how to use it. I bought the fold 3 because I had many previous Samsung devices and knew it would be stable. My main concern in purchasing the Fold 3 was the seam in the middle of the screen. It turns out to be a non issue and less of a flaw than some reviewers posted for me anyway. Great screen and speed. Very satisfied.

    I would recommend this to a friend
Sponsored