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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 38 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the Galaxy Z Fold4 1TB (Unlocked) for its extended battery life and multitasking capabilities, describing it as the "best phone." However, some customers have expressed concerns about the size of the front screen and missing S pens in their orders.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 38 reviews
  • Cons mentioned:
    Front screen, S pen

    Rated 4 out of 5 stars

    Bulky goodness

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the phone, it is the best phone by Samsung for looking at pictures and videos in a nice format. I dropped a phone on the inside of the fold, and the internal screen went bad right away. My best buy plan saved me, And I had a new phone in a week. Only cons: it's heavy and the s pen is massive and easy to lose. Don't leave it open if you aren't going to use it, the internal screen is fragile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been almost 10 months and hasn't broken. Works as advertised.

    I would recommend this to a friend
  • Cons mentioned:
    S pen

    Rated 5 out of 5 stars

    Samsung Galaxy Z FOLD 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best great phone. Just one little details I'm just a little disappointed doesn't have a charger or a pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Best Buy & Z Fold 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, Like new in original package, Everything is working. Love you guys The phone itself is speechless the most special phone ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/25/22

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buying samsung galaxy Z fold 4 1 TB four Best buy for 2 phone is if good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Best phone, Multitasking

    Rated 5 out of 5 stars

    Great Inner display and Multi-tasking is crazy goo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, the Z Fold4 5G 1tb is amazing...I bought the z fold2 2yrs ago and it is still running like new so I kept it and I'm totally satisfied with the Z Fold4...the newer cpu,faster memory and AMAZINGLY MEMORIZING Dynamic AMOLED inner 7.6inch screen is so crisp and colorful along with being brighter is perfect...the battery life as been great with the newer Snapdragon 8gen+1 cpu and Multi-tasking is still crazy awesome..I do like the wider front outter display but i wish it was still long as my z fold 2 outter display so it would make the inner display 8inch..the under display camera dissappears when watching videos our doing everyday tasks and my Spigen air skin case fits nice and tight with the new design of the frame bezels...i got the free Samsung case and s-pen since i pre ordered but I'm not of user of the s-pen so i can't comment on that...but so far everything else as been exceptional...the screen protector for the inner display is the best one yet for the Z Fold line up i wish it wasn't glaring.. One last thing I did my Z Fold4 1tb for $1899 with Bestbuy price match they did on 9.19.22..

    I would recommend this to a friend
  • Cons mentioned:
    Front screen

    Rated 4 out of 5 stars

    Quirkly !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box, but will overlook the scratches and minor imperfections. The front screen is acceptable but definitely smaller than I would like. Colors and brightness are excellent. Operation and use is fluid and excellent. I don't expect memory issues as mine is a 1tb monster. This phone is not light and it is bulky. It does feel like a 'weapon' in hand and reminds me of the old Motorola flip phones, but heavier ! Reception is the same as any phone, and when opened its a great view. If I could only get over the closed bulk and the weight it would be perfect and a daily driver.

    I would recommend this to a friend
  • Pros mentioned:
    Discount
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1TB Z Fold4... pricey, but worth every penny. Best Buy gave me respectable discount, so even better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Multitasking

    Rated 5 out of 5 stars

    Z fold 4

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hold, great for working multiple apps at one time. Battery power is best

    I would recommend this to a friend
  • Cons mentioned:
    Heavy

    Rated 5 out of 5 stars

    Love This Phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a little more heavy than most... but it does so much more. The phone is amazingly fast and apps render properly on the large screen... makes reading so much easier! 1TB holds just about everything with no worries of running out of space. I love this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Productivity beast in your pocket.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for work purposes and have zero regrets. The value this device presents is unreal. I ended up exchanging the 256GB model for the 1TB model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multipurpose phone & tablet. No glitches, smooth and very cool. Long battery life. Fast charging. The fold pen (bought separately) is a good tool for it.

    I would recommend this to a friend
  • Pros mentioned:
    Best phone

    Rated 5 out of 5 stars

    Foldz4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this purchase best phone love watching everything on the big screen the camera is phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1tb z4fold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but zfold5 1tb coming in August. Need N

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone easy to manipulate great awesome. This phone is not complicated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, like a mini computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger screen when open comes in handy for trading on the go so I can see the charts better than standard size but the front "folded" screen is more narrow than standard phone size. It's sturdy because I 've dropped a few times but it still works fine. No option to add more storage though which I don't like so I had to take a star off.

    I would recommend this to a friend
  • Pros mentioned:
    Best phone

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone...***** ***** ***** ***** ***** *****

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box puxhase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fold4. It was an open box and I am glad that I made that purchases. Was a little worried but very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet in the pocket

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, fast. Works with no problem at all. If you are android fan this is must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Z Fold4

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Fold phone. Love them. Can't wait to see what they do next!

    I would recommend this to a friend
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