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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 107 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy Z Fold4 256GB's large screen, excellent battery life, and impressive camera quality, frequently citing ease of use and strong performance. However, some customers noted that the phone is heavier than other models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 107 reviews
  • Rated 1 out of 5 stars

    Fold 4 failures

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Fold is an awesome concept, the bugs were never worked out. I purchased my Fold 4 in Jan 23, and the inner screen failed by Nov 23. I had it replaced, and the new one failed by Feb 24. I am now in the process of trying to either get it fixed or replaced. I would just as soon have them junk it with a refund of what I still owe on it, as I do not have any expectations of how long a new one will last, especially since I barely used the inner screen of the replacement. I would not recommend any of the Fold models for anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a BEST-BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 all day, this is the biggest baddest boi on the market, dont cheap out so treat yo self accordingly if you were good this year and get this beast of a smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fold 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fold 4 is definitely worth the money. Previously owned the fold 3 and wasnt happy with the front screen. They have redid it on the 4. Pretty pleased iver all. So far no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First folding device. I'm sold on the tech. May not go back to regular smartphones again. Thick when folded, but I find one handed use is easier because it's not as wide when folded.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible mistake!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was the worst investment that I ever made. The screen cracked down the middle 3 times and the last time I traded it in for an Apple phone which I have never had or wanted before!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one phone. This phone is a work of art. The ability to unfold for a better view like no other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift and the person loves it very much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Galaxy phone ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for a week and loving it. It is by far the best Galaxy phone I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because it has what i was looking for. Salesperson was a great help.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Well, It makes calls, If I get signal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel completely swindled with this phone. The associate I had did not know what he was talking about. 5G Phone, Never has any signal, 4G 1 bar at best. Analog frequently. S Pen only works on the interior fold out screen. HEAVY!! Phone is heavy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't get very good signal with this phone. I like the phone otherwise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fold 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I got a good deal through verizon and best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I absolutely love this phone! Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    revolutionary phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really innovative phone completely changes phone experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone. Watching movies made it easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Only wish id gotten it sooner!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is pretty good, but the screen is separating after only a week of use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Best purchase yet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced my Galaxy S7 with a ZFold4 and enjoy the larger screen, image quality, amazing battery life and a camera that my daughter says puts her iPhone to shame. The photos and videos I took at my granddaughter's wedding were amazing, and the foldout screen made much easier to capture this event. I think that this was one of the best purchases I have to date. I look forward to discovering many more of the capabilities of my new ZFold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Z Fold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Battery life is really good. Screen is clear. I don't even notice the screen split when i open it up. A bit heavy but that is to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good a little hard to find a case for, but camera quality is amazing. Very easy to use, but be aware there are many updates for this phone.

    I would recommend this to a friend
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