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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 358 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Galaxy Z Fold4's large screen size, excellent camera quality, and impressive battery life. Many appreciate its multitasking capabilities and ease of use, finding it enjoyable for various tasks and media consumption. While some find the device heavy, concerns about the hinge and high price point were also noted. The foldable design is a significant draw for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 358 reviews
  • Rated 2 out of 5 stars

    Broke after just over a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this phone! Hands down the best phone I have ever owned. Then after 14 months the screen no longer folds flat. I bought the phone in Dec. 2022. Its July 2024 and its been broke since January. I have reached out to Samsung with them to respond with its 17 days passed the 1 yr mfg warranty. Very upsetting. I really did love this phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the phone u we patronizing best buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    All in one device

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best all in one pocketable tech device one could have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to everyone who’s into technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Gem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I have ever purchased. A gem of a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in very good condition with good price. Satisfied buyer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delicate for accidental falls

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very delicate, and when it fell, it stopped working. Fixing it is half price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best smartphone in the market!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Everything about this is just extraordinary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cell phone i ever head in my life and i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfer price in my cel, very good sevice in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone so easy to use……………………………………………………

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Great looks but disappointment.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this was $500 device I would have given 4 start but no its a $1800 device which I got for $1600 with discounts. First of all from the point of view of look and feel, great device, aesthetic, look and feel, all excellent. Camera great. But this is the most expensive phone, it should not have any issues. First of all the middle of screen icons are hard to click, takes almost 5 attempts. Use the front screen and open the main folded screen , the screen freezes. Apps does not open on time and gets stuck. This all happened with 3 days of use and very little load, just phone text and email. No heavy load. I got afraid, I am spending that much money and all this is happening from the start. Believe me I am not being overly critical, I have been user of Samsung Note from Note 1 to Note 3, Note 5 and currently using Note 8 but as I said this is a $1800 device. If Samsung wants that money, it has to make a device that expensive almost flawless. It's hard for me to imagine that it will be able to handle the wear and tear of time and loading of apps and usage, so I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fold 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using it. Samsung has thought of a lot of the details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love to watch movies on road trips.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to have a better camera like in the samsung s 21.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z fold 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my husband totaly like it and love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flipping awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing so many cool things to do on it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pricey, but worth it for me!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Major upgrade over my Pixel 6 Pro in cameras, phone, connectivity... Everything! Love the inner screen, which is a godsend for productivity and work apps!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen goes black randomly and touch becomes non responsive sometimes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best phone I've ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expanded screen size when opened up is great for multitasking and viewing media. When folded its size is ideal for pocket size and quick access to apps/phone calls. Incredibly well designed!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Innovate but still needs work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone that is innovate by today's phone market. The screen is punchy and vibrant. All in all it sounds good, right? Wrong.. My issue is the main screen. Its just too narrow. If it has a S22 ultra front screen it would have my vote. The aspect ratio is too narrow. Apps like instagram still haven't adapted to these screens. Innovate for sure but, still has a long way to go to be a mainstream device.

    I would recommend this to a friend