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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 351 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Z Fold4's screen quality, foldable design, multitasking capabilities, battery life, durability, and design. They appreciate the large screen for watching videos and web surfing, the convenience of the foldable design, and the phone's ability to handle multitasking. However, some customers have concerns about the camera quality, bulkiness, price, and durability of the hinge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 351 reviews
  • Pros mentioned:
    Battery life, Multitasking
    Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best Z Fold yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Z Flip3 and while it was amazing phone on the anesthetic side, the battery was atrocious. I then went for the iPhone 13 Pro Max, which has great hardware and amazing battery life. When the Fold4 came out, I was amazed at how it looked and I knew I had to get one. I use the cover screen most of the time but the convenience of having a bigger screen for streaming and gaming makes the experience of having a phone like this is amazing. So far, I love this phone. There are some apps that do not work properly but it's expected for a phone like this. Samsung did partner with many companies to develop apps specifically for the Fold4 and Flip4. You can adjust the screen size for the apps but in some cases, the app won't work properly or the app will restart when switching to the cover screen. I mostly use Instagram and while you can use it on the bigger screen, it works better in the cover screen. My IG stories do come out a bit weird. As for the battery life, it is great for a foldable. Most of the time, I get about 10 hours of battery life. Sometimes I get almost 12. Even when I'm watching YouTube or playing Real Racing 3, the battery life still holds up. Nothing crazy like the 13 Pro Max, but still great for a foldable. As for the OS, it uses Android 12L, which is Android 12 optimized for foldables and tablets. I love the taskbar. It gives you quick access to the apps tray and your recent apps. Almost feels like an iPad or Windows. I am glad Samsung is pushing Google to do this because while the Galaxy Tab S-series may have amazing specs, the user experience and app support is abysmal compared to iPadOS. Multitasking is phenomenal. It may be a gimmick like Facebook splitting the screen with Facebook Messenger, but it's a convenience. The cameras are the same ones found on the S22 and S22+. They take great pictures but when it comes to video, the iPhone has the upper hand. That is always the case with any Android. Nightography is a nice feature but it does come out a bit blurry. The iPhone and Pixel have a better night mode. This phone is just an improvement from the Fold3, so I wouldn't really recommend it to Fold3 users. I would recommend it to older Fold users, Flip users, or anyone new to foldables, especially those who multitask a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great overal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, love the big screen and the hd display. Speakers are very loud as well.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge broke

    Rated 4 out of 5 stars

    My beautiful phone but not that great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i traded my phone and got an s24 ultra over this through best buy, but i enjoyed my time with this. I harnessed the dual display for camera view purpose and sometimes the fold to balance on stuff, then sometimes to play pes efootball in tablet mode and watch movies, not the best like s24 but has its own perks I didn't like that my wife's screen got damaged after like 1 year and there was a black line on the inside screen of the fold. And we couldn't fix it due to cost and time of warranty, or else 5 star And also my phone the hinge didn't open all the way through after 6 months. So both me and my wife had some kind of problems with it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is small enough to put in your pocket, yet unfolds to a very nice sized screen. It is also very easy to use and has lots of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    One of the best phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. It has three screens. The front screen can be used for most texting needs and web surfing. The best option when watching videos or web surfing is when opening the big screen. It's like a mini tablet. The cameras take good quality photos and the battery life is decent. There are many case options to protect the phone and I would recommend using one, however, they do add a bit of bulk to the whole phone. When this one fails, I will upgrade to the next fold model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Z Fold4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome product. It is a remarkable piece of technology that pushes the boundaries of innovation. From its stunning design to its powerful performance, this smartphone truly sets a new standard in the world of mobile devices. First and foremost, the Galaxy Z Fold4's design is a standout feature. The Phantom Black color adds a touch of elegance and sophistication, giving the phone a sleek and premium look. The folding mechanism is seamless, allowing the device to transform from a compact smartphone to a tablet-like experience with ease. The construction feels solid and durable. The inner display of the Galaxy Z Fold4 is a true marvel. The large, immersive 7.6-inch Dynamic AMOLED 2X screen delivers stunning visuals with vibrant colors and sharp details. Whether you're browsing through photos, watching videos, or multitasking with multiple apps, the display provides an immersive and engaging experience. The performance of the Galaxy Z Fold4 is top-notch, thanks to its powerful hardware. The device is equipped with a high-performing processor and ample RAM, ensuring smooth multitasking and seamless navigation. Whether you're gaming, streaming content, or using resource-intensive applications, the Galaxy Z Fold4 handles everything with ease. The camera capabilities of the Galaxy Z Fold4 are impressive as well. The device features a versatile triple-lens camera system that captures stunning photos and videos. The image quality is excellent, with accurate colors, good dynamic range, and sharp details. The camera software offers a range of shooting modes and editing options, allowing users to unleash their creativity and capture memorable moments. The battery life of the Galaxy Z Fold4 is decent, considering its dual-screen design and powerful specifications. With moderate usage, the device easily lasts throughout the day. When it's time to recharge, the device supports fast charging, allowing you to get back to full power quickly. One aspect that might be a consideration is the price. The Galaxy Z Fold4 comes with a premium price tag, reflecting its cutting-edge technology and unique folding design. However, for those who value innovation and are looking for a device that combines the convenience of a smartphone with the productivity of a tablet, the Galaxy Z Fold4 is an excellent investment. In conclusion, the Samsung Galaxy Z Fold4 256GB (Unlocked) in Phantom Black is a true flagship device that embodies the future of smartphones. With its stunning design, impressive performance, versatile camera system, and immersive display, it offers a transformative mobile experience. If you're ready to embrace the next generation of smartphones, the Galaxy Z Fold4 is a device that won't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 4 out of 5 stars

    "Review of the Samsung Galaxy Z Fold 4: An Innovat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to try out the Galaxy Z Fold 4, and I must say, I was thoroughly impressed. The foldable design is incredibly innovative, making it a standout device in the market. The large 7.6-inch, foldable display is stunning and provides an immersive viewing experience. The device is packed with features and offers excellent performance thanks to its powerful processor and ample RAM. The camera system is top-notch, with a triple-lens setup that captures stunning photos and videos. The selfie camera is also impressive, and the device comes with a range of features to enhance your photos, including HDR and night mode. The battery life is impressive, and it easily lasted me throughout the day with moderate usage. The device also supports fast charging, which means you can quickly top up the battery when needed. The only downside to the Galaxy Z Fold 4 is its price, which is on the higher side. However, if you're looking for a device that offers excellent performance, stunning design, and innovative features, then the Galaxy Z Fold 4 is worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Foldable

    Rated 4 out of 5 stars

    2nd folding phone, still loving it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone. Folders are a little delicate, but as long as you don't manhandle it it will hold up. I get a full days battery life and Samsung has done an excellent job tailoring the software to the phone form factor. It would be perfect if the cover screen was wider

    I would recommend this to a friend
  • Pros mentioned:
    Foldable, Screen

    Rated 5 out of 5 stars

    Z Fold 4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I've been a Samsung user all my life, better than Iphone in my opinion. Samsung just have better uniqueness into it and its a foldable too! Great for watching movies in at night or when you're bored.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year review. I love this phone and I don't know if I can go back to a regular phone again. Everything is perfect about the phone except for the camera when taking photos up close. the center of the image is is clear but the edges are blurred, using ultra wide fixes this though.

    I would recommend this to a friend
  • Pros mentioned:
    Foldable, Screen

    Rated 5 out of 5 stars

    Best Phone I've ever Owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned quite a few phones in my life, and this is by far my best buy of all, pun intended lol. In all seriousness, it truly is the best phone. Ive had the S21, the Notes, Iphones, Huwawei, and this phone takes the cake. It has a giant screen but the screen folds which makes it able to fit in my standard men's pants. I dont see the need to ever get a different phone.

    I would recommend this to a friend
  • Pros mentioned:
    Multitasking
    Cons mentioned:
    Bulky

    Rated 4 out of 5 stars

    Best for work.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone. The fold itself is great. But its a bit bulky. Its great for scenarios where one is using it for work and tablet like tasks. Otherwise the folding screen doesnt help.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Foldable

    Rated 5 out of 5 stars

    The best foldable....so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best foldable so far and works great. Once you get one its hard to go back to a standard phone. Yes you need to treat it with care but its durable at the same time. Now when the pixel fold releases without samsung bloat and the wide outter screen, that could be the real deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible cell phone, I used it to give it to an elderly person because of the larger screen, it is working very well, the operating system handles it easily and the battery lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Screen

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about what I read on previous models. However, I took the chance and was pleasantly surprised. It is great to have a smaller screen for normal use and to open it for videos and games.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great phone! Highly recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, it's easy to use, a lot of the apps are well optimized for the broad screen (not all), and it's helpful for checking emails or working on documents on my phone. I've had the phone for about a year now and don't have a case or screen protector and haven't had any damage or issues (despite being a clumsy person who drops phones a lot) so it's very durable. The tiktok viewing experience is great, and I love that it still has the full functionality on the front screen when close.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Amazing 2 in 1 product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time experiencing a device that has a phone and a tablet combined into one and it feels great. it's almost perfect, the things I wish it had is, the same cameras from the S20 Ultra phone the 200MP and the 100x Telephoto zoom, and make the front screen wider and it would be game over for the S Ultra phone series.

    I would recommend this to a friend
  • Pros mentioned:
    Foldable, Screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Samsung person but was leary about the folding option however it is great! I love having the bigger screen, almost a tablet, when needed. Blazing fast too. I recommend getting the pen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Foldable
    Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone, Needs a new camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best foldable phones, but the camera is lacking definitely! That's one of the things at the top of the list that needs to be changed.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone ive ever owned

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I ever had. I came from an iphone 14 pro max. I used androids in the past and thought they were kinda whatever, to include the S22 Ultra. This phone matches my focus of media consumption via youtube. I do some social media also for video feeds and news outlets to include tech and gaming. Im a fold phone fan for life. I got tired of iphones lack of innovation and making it seem cool to add a standard usb-c. They rip people off. The camera could be better. Photos are great, but dont snap quick enough. Theres a weird delay.

    I would recommend this to a friend