Customer Ratings & Reviews

Let me start off this review by saying how much I absolutely love this phone. I have used an iPhone and I do not miss my iPhone after switching to the z fold 4. This phone is a true mobile computer that is jammed packed with so many features. The front outer screen is convenient for doing simple tasks like making a quick phone call or quickly checking social media or text messages. Opening the phone to the larger screen is perfect for playing games, reading, and watching videos. I paid a hefty price for this phone but I can easily say that its definitely worth every penny. Goodbye iPhone.

As a medical student this phone is EVERYTHING! when the screen is closed its a regular (but kinda bulky) phone. When you open the screen to read notes from a PDF or from AMBOSS for example, you basically have an iPad mini. this has been very convinient to own to study on the go. For people who actually care about having the newer phones this phone is solid. Great camera quality, 120Hz refresh rate, The Dynamic AMOLED 2X display, customizability and a very clean overall look and solid build quality makes it pleasant to own. I had the case with the pen slot or swappable kick stand. This is helpful for those who take notes on the go. The kickstand makes it a good screen to watch YouTube or whatever if you use it for social media content instead of a regular laptop or tv. But the real power is using the kickstand, having a Samsung laptop and the surface Tab S9! They ALL have 120Hz Dynamic AMOLED display so it's consistent across all devices. you can sync them and use your mouse and keyboard across all three devices making it the ultimate productivity tool. The phone also has Samsung dex which I never use but it's there. you could always get a small foldable keyboard if that's your thing. The Zfold5 just came out but I don't see the point on spending the extra money for it to be newer when you can buy this for cheaper price and get use of it for the next 3+ years. Only thing to be aware of is the big folding screen has a screen protector preinstalled by Samsung. I purchased the phone in January and the screen creased last month. according to Samsung if it happens within 12 months they will fix it for you at no charge. after 12 months you're on your own but the cost is between 20 and 25 dollars (according to what I saw online).

I absolutely loved this phone! Hands down the best phone I have ever owned. Then after 14 months the screen no longer folds flat. I bought the phone in Dec. 2022. Its July 2024 and its been broke since January. I have reached out to Samsung with them to respond with its 17 days passed the 1 yr mfg warranty. Very upsetting. I really did love this phone

I am very impressed with this phone!! It is super fast and the charge last all day. Very clear photos. I love the fact you can you open or leave the phone closed to talk. I brought this phone as an open box product. Buyer beware, if buying open box you may not get all the items in brand new box. This phone is always out of stock brand new. I did get a $450 discount for buying an open box that was in excellent condition.

First time owning a foldable phone, and I'm surprised how much I like it. It's fun, different, great screen and the battery life is even better than what I used to have with my S22 ultra

Finally had the chance to own the fold phone, something i wanted since it came out.. and i dont regret buying the fold 4.. screens are great, picture quality it awesome..

Super fast, great battery life and good camera. I was worried that this would be fragile but after a few weeks i feel more comfortable with it.

This is absolutely the best phone i have ever owned. Its not as big as i thought and when its closed its still has a good phone experience. The features are amazing, the cameras are good, the finger print sensor is good, but the face unlock on the enter screen only works.in perfect light. The battery life last me all day. I wake up and take it off the charger at 7am and i dont charge it up until around 9 or 10pm (i do connect the phone to my car on the ride home so i can listen to music). Overall i give this a 9.7 out of 10

It's not my surface duo 2, but it's definitely the next best thing. Multi tasking is one gesture away, the screens both work wonderfully, and strong audio. Definitely have a backup phone for if/when the inner screen fails, and make sure you have insurance. Geek squad protection has been incredible any time I've had to use it.

Excellent phone! Just what I needed for business. I am able to multi task and have better camera quality than my previous phone. I must admit, I was nervous about purchasing an open box phone but I haven't had any issues. It was inspected well.

I've had the phone for less than 2 weeks. So far, I love the larger screen. It is easy to edit and save existing spreadsheets, but I'm struggling to format a new sheet I am trying to create. I bought the zFold so I wouldn't need to haul my laptop all the time. I'm having a little buyers remorse at the moment, but I'm still learning how to use it. I love the large screen format for spreadsheets, powerpoint, digital jigsaw puzzles and some games. I like that all apps can be used with the phone folded or unfolded. I don't like that some apps don't adjust the display between folded or unfolded when they are already running when you fold/unfold. The display doesn't rotate completely...when horizontal, either way can be up. But, vertically, there is only one way up. If you rotate 180°, the display will be upside down. The phone isn't easy to hold when unfolded. There is only case available for the zFold at this time, but it comes with a stylus that is compatible. However, the case makes it harder to hold the unfolded phone because the front part of the case keeps coming off. Battery life is pretty good considing how much power the big screen must need, and it recharges quickly with the special charging plug. But the special plug is not included with the phone. With the $1800 price tag the charger and stylus should be included as both are vital. I'm hoping that I will like the phone enough to justify the exorbitant price tag once I learn how to use it more effectively. But at this time I haven't ruled out returning it and can't say I would recommend it...can't say I wouldn't recommend it either.

Love the open screen so we can see larger pictures of our 1st grand baby! When we show pictures to people, they always Ask, "what kind of phone is that? They think it's pretty neat! My husband and i both love using the phone.

Best cell phone ever had!!big screen ever little bit heavy but don't matter!!

I love how i can turn this phone into a tablet at any given moment. I use to love andriods but then got into apple products. Not too long ago i wanted another andriod and seen the z fold catch my attention since the 3rd generation. This has been the best purchase i made , no doubt. The phone has great camera quality, 258gb of storage, mutli screen use, and more!!!

Excellent study device. The only issue so far occurred one year after purchase and is due to normal wear and tear: a slight vertical line has begun to alter the middle of the screen at the internal fold. Much better model than fold 3.

I was very reluctant to purchase this device because of the integrity of the "foldable" screen. So far almost 60 days in and this phone is a tank with the right case, which could be a downside. It is rather bulky in your pants pocket, yet the capabilities are unmatched. It is the best phone I've ever owned and find all other devices just too small and unimpressive now that I'm comfortable with the fold. I'll never look back.

The last few years I wished for a phone with a tablet sized screen for better viewing. I didnt know it existed. I was upgrading my phone. I was introduced to the Samsung Galaxy ZFold 4 at Best Buy. The tech setup my phone, insurance with my existing TMobile account and I was out the door in 15 minutes.

I absolutely LOVE this phone!!!! Ibought the open box version and let me tell you it looks and acts brand new no flaws no problems just greatness. It does so many things like the screen splitting now i do so more without having to go back and forth. I love the fact that it is deff very sturdy, the camera is amazing so clear and such beautiful photos. It holds a charge very well i use my phone non stop And it last a lot longer than the previous phones i had. I know the phone is really worth every penny that you'll spend. Best phone ever all around. this was my first purchase with best buy and i deff came to the right company they took care of me the whole way through from ordering to delivery. I would highly recommend this phone its amazing and i would highly recommended buying from best buy.

It is an awesome device. Im having a great time with the camera and the versatile nature of the phone!!

I received great customer service from my sales lady and department manager!