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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 351 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Z Fold4's screen quality, foldable design, multitasking capabilities, battery life, durability, and design. They appreciate the large screen for watching videos and web surfing, the convenience of the foldable design, and the phone's ability to handle multitasking. However, some customers have concerns about the camera quality, bulkiness, price, and durability of the hinge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 351 reviews
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Samsung fold 4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much cant wait to get the samsung fold 6

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Big screen really makes difference

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my co-worker got this phone. I gave a shot to try. Had great deal on open box item. Big screen really makes difference with e-mail reading, watching videos, playing games. Compare to my previous phone which is iphone 14 pro max. It does not feel heavy when I carry it. I wish battery life is bit better.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Amazing device with barely any flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device that changes how I use phones. If only there was a more scratch resistant screen for the inside (folded) part and the same camera system as the S Ultra series it would be absolutely perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I have it for 3 years and the only complaint I have is that sometimes it's gets hot but do not stopped you to keep doing what you was doing, freeze or shoot off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Initial Quality Great, But It Did Not Last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone very eager to step away from it's biggest competitor. I was new to Android so it took some adjustment. I loved the idea of having a large screen that opens up for multitasking so I jumped on the offer to buy one. After 1 year and 4 months of use, the inner screen no longer works. A bubble appeared in the crease of the screen initially, followed by dead pixels in the middle with the screen not responding to touch. I was concerned about this potential issue when I bought the phone, but reviews generally regarded the issue to be fixed with this generation. Unfortunately, it has not been fixed and I am left with a defective device that is not even two years old. The biggest lesson I have learned with this phone is to make sure I have insurance and/or extend the warranty. Also, something to note for AT&T users: if you have insurance through your AT&T plan, it will not cover a device purchased through a third party. At least not a phone that was bought unlocked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Galaxy 4 fold

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for 2 months and I had no problems with battery life and the quality of the phone from the screen to the whole phone is perfect Amazing experience everytime I open the phone

    I would recommend this to a friend
  • Pros mentioned:
    Multitasking

    Rated 5 out of 5 stars

    Great phone for multitasking

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for multitasking. Purchased as a gift, was great for the purpose and intended usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought with intention to use with my LG Standbyme TV for NFC functionality not realizing that my iphone 14 pro would work just fine. However being a longtime IOS user its hard to get used to. Still prefer the Iphone so I dont use it a ton, but is better for recording my Tik Tok videos ( Sir_un_box_a_lot ) I appreciate the novelty of regular phone screen to phablet in an instant though. Maybe with more time it will grow on me the operating system just takes a lot of getting used to coming from the intuitive Apple IOS systems. Thanks Best Buy for a quality product though.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Zfold4 extraordinary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! If you want a phone and a tablet, this is the phone for you. It's a little heavy but great if you want a solid piece of equipment. The case, spen and screen saver cost to much for extra add ons' for an already expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Fold 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone overall. gaming or work. Doing anything on this phone is better with a big screen and the power behind this phone. The only bad part is that now.. any phone i buy is going to have to be fold phones now because i can't go back lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone happy I purchased

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone they just keep getting better and better highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Multitasking

    Rated 5 out of 5 stars

    Multi tasking monster in your hands

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multitasking works well with split screen apps and dex on a external screen. Media and Games look great on the internal screen.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product, less than decent battery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, novel, and fun to use. Little pricey for what it offers and the battery life needs some improvements but still a blast to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the samsung series. Always the best items and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z fold 4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the phone that got me out of the apple ecosystem. It's fast reliable and it turns into a tablet what more could I ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I really love the concept of having a normal sized screen and then when you open it you get another screen much bigger almost tablet like.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Nearby the perfect smart phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartphone/tablet is worth the price. The product is at the top of many innovations currently available within its market, with a perfect curved and foldable screen.

    I would recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folz 4 is my second fold phone with best buy i first bought the fold 3 it was so nice now i have the 4 still yet so wonderful i enjoy everything about it thanks alot to best buy

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love at first sight. The wide screen display is awesome. Fold 4 was built to last. Strong device i must say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fold 4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung fold 4 I got it for work so I can Read blue print

    I would recommend this to a friend