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Customer Ratings & Reviews

Your price for this item is $53.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 61 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality of the Galaxy Z Fold4 512GB. Many comments praise the clarity and quality of the images produced by the device's camera. The screen quality also receives significant positive feedback. Overall, the camera and screen are major highlights for satisfied users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 61 reviews
  • Rated 1 out of 5 stars

    My first samsung phone dud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through many, many Samsung phone with no major issues. This one was a problem from the beginning. It took 2 days to get it to work on the network, and then about 10 days later it reset and locked me out. For the next 5 days I tried to get back into it. I talked with BestBuy, Samsung, Verizon and servify/samsung care. Nobody could figure it out. Hours and hours on the phone, waiting for call backs and 4 in person visits at best buy and Verizon. The day that I returned it, I was finally notified by servify that it was reported as "stolen". It was a brand-new phone, sooooooo not sure how that works. I am not sure who ultimately was at fault for this mess, but it was awful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lester

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product and works for what I want very well. The overall look and feel are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Samsung Z fold 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy everything about this phone, the folding ability, the different functions

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Superb Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest Phone I've Owned. A materpiece of design and engineering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fold 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fold 4. So much easier to use. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Great phone / tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone / tablet all in one. I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going it was improved over the 3 but so far I don't think so. 2 weeks in and screen is already coming apart.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Extra, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold4. We completely understand how important your device is to you every day. Please, reach out to the Samsung Support Team if you are looking to obtain a repair to your device. We also have a great article to help our customers best care for these unique devices titled "Care for your Samsung foldable phone". Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Loving this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone with a great screen and very good camera. I am very happy to get this as my first foldable phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beast of a phone, sold my iphone pro 13 and ipad mini and this has been the perfect replacement for both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the phone, there’s just so much about it we don’t know because of technology and we’re not there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone who dis

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited to recieve this phone and has not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIGGLES

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it nice job samsung NOW MAKE A SMART PHONE WITH A PHYSICAL KEY BOARD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Thumbs Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought any other brand then an iPhone. The Galaxy Z is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy for a cell phone but love it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fold 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was smooth but the trade in was confusing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z fold 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Perfect. This is Very nice. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone i cant say anything bad about it at all

    I would recommend this to a friend
  • Cons mentioned:
    Fragile

    Rated 1 out of 5 stars

    Don't buy if you live in the cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FYI - For those living in cold climates. The cold temperatures will ruin the screen creating black-out sections eventually spreading over the whole surface. After having this happen to me I read through the warranty fine print and Samsung lists that as an issue they won't cover if there is even the tiniest other type of blemish.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Illegal taxation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mot good, taxed illegally for the item after zero dollars were paid for it, not only does Best Buy want to charge tax on zero dollars, they want 198 dollars which is about 38$ over the sales tax. How do they continue to get away with it? Preferential treatment for conglomerates in the usa.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fold 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, picking up I store was super easy!

    I would recommend this to a friend