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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Your price for this item is $755.99
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The comparable value price is $2,159.99

Customer reviews

Rating 4.7 out of 5 stars with 24 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy Z Fold5 1TB (Unlocked) foldable display, calling it "awesome" and praising its "open view." They are also impressed with the camera, saying it "takes you to a whole different level."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phon My husband birthday gift, he love it so much,

    I would recommend this to a friend
  • Cons mentioned:
    Price increase

    Rated 1 out of 5 stars

    Bait and switch

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a phone that did not work. They told me it would cost $500 more to get a working replacement phone because the cost of the phones went up. Same phone, same model. Very shady business practice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, thanks for taking the opportunity to review your Samsung Galaxy Z Fold5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without knowing more details about what you are currently experiencing with your Galaxy Z Fold5 and without being able to ask you any follow up questions in response to what you have shared with us, I suggest contacting Samsung Support at your earliest convenience for further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love love love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible. I am a big iphone lover. This phone though takes you to a whole different level. Love it

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard, Wireless charging

    Rated 2 out of 5 stars

    fold 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like how Samsung made keyboard on big screen they need improvement on wireless charging coil in side there phones I never buy Samsung phone again I had issues with their phone in pass google play store app are unstable do not buy a Samsung phone

    No, I would not recommend this to a friend
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