Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $49.99per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 34 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Galaxy Z Fold5 256GB for its large screen, which is easier to see and helpful for those with vision challenges. They also appreciate the long battery life that lasts all day. While some customers prefer the original Fold design, the foldable design is still a popular feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this phone. I switched from having an iPhone, and I am glad I did!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z fold 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been on iphones my whole life, switched and this is the perfect phone ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ZFold 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression a great phone. Very responsive, quick charge and impressive screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is awesome I if i needed i would buy another one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tweaks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there's a few things that could use tweaking but mostly really awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Z Fold5!! so much easier on my old eyes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming off the z fold 3, this is a fantastic upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    zfold 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful mostly. some things needed a second trip to clarify

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the pgone but just couldn't get used to how small the outer screen was, so I took the product back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there LeeC, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand our customers have a wide range of needs and wants from their chosen device. Hopefully you have found a new device that meets your needs fully that you love on a daily basis. Please, feel free to reach out to us at any time if you have questions, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Terrible phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is terrible one screen stop working and Samsung would do nothing to help. Store is great would go here for my phone aging

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good phone. I love ❤️ all the features that comes with this phone. Thus phone is like a mini computer. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Fold 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fold 5 is beautiful all day battery super fast charging. When its fold u can use one hand and its great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone EVER !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I friggin love this phone !!! I could never go back to any other phone. It's like having a tablet in my pocket. This is my second Z Fold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zfold5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as always Samsung out did them self. Tyler was great in helping out also.

    I would recommend this to a friend
Sponsored