Customer Ratings & Reviews
- Model:
- SM-F946UZEAXAA
- SKU:
- 6548808
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Galaxy Z Fold5's overall performance, screen size, and camera quality, especially in natural light. Many appreciate its portability and multitasking capabilities on the large screen. The phone's weight is a concern for some users.
This summary was generated by AI based on customer reviews.
Do not fall for Gimmicks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may seem awesome in youtube reviews but you will miss your iPhone after your second visit for a warranty claim. After 1 month I've had my hinge and front screen replaced under warranty. They offered me $400 trade in for a phone that, 1 month ago, was worth $1,800.00. Front screen scratches quite easily. Please do not buy.
No, I would not recommend this to a friendPurchased but return better value at store
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a better didcount with att so i returned and signed up with att at best buy
I would recommend this to a friendCameras & folded front display size are a letdown
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As mentjoned, the folded screen size is too narrow to comfortably use. The odd tall and narrow size make certain apps look weird, and the keyboard is too small to type easily. The cameras are also not as good as what you get on a Google Pixel or Galaxy S23 Ultra which is disappointing considering the price.
No, I would not recommend this to a friendgreat deal. dont buy it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned in 1 hour. i don't know why. becasue i love it. maybe i dont have the money on that time. just maybe.
I would recommend this to a friendNice phone but not for everyone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good phone but it is not for everyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Skch, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Samsung Support if you would care to elaborate on your thoughts with us sometime in regard to the Galaxy Z Fold5 or if you would like any additional assistance. Thank you for being a faithful Samsung customer. - Debra
Galaxy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my expectation the mark of the closing gets noticed after a while
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Egam, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Did you know that the Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use? That's pretty awesome, right? Check out, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Z Fold 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way to expensive! smaller than the Samsung Z fold 3 phone.
No, I would not recommend this to a friendDont buy it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont buy it, hate it......I dont have anything to say
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy SrilathaS, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think Best Buy sell refurbished as open box, because this item was old, I had to return it in store and swap for another that was better at the stores.
No, I would not recommend this to a friendDamaged in only 13 days of use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features but horrible design. Screen was damaged only after 13 days.
No, I would not recommend this to a friendUnsatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps freezing up on me I think it’s defective a lil upset
I would recommend this to a friendBrand response from Samsung
Posted .Greetings MiaD, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Take a moment to review, "Samsung phone or tablet freezes and crashes" when you have some free time to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterwards if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
Would not purchase again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is should quality but whatever material it is made of absorbs oils and is absolutely impossible to clean no matter what you try..
No, I would not recommend this to a friendCool phone but not my taste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't for me. I prob open this up 3 4 times. I went back and returned it and got the S24 Ultra.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Nostalgikko, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand our customers have a wide range of needs and wants from their chosen device. We are happy to hear that even if this device was not meeting your needs, you have found a device you hopefully love that best aligns to your desires in a device. Please, reach out to us at any time with questions regarding your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Very bad service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad service I lost my phone no body help I pay for 2 year protection plan
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NishanS, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. If you haven't done so already, please reach out to the Samsung Support Team for assistance. If there is still battery power to your device, they may be able to help you with location services. We appreciate you being a Samsung customer. -Elizabeth
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad very bad service and very bad quality i hate the service
No, I would not recommend this to a friend- Pros mentioned:Camera quality, Screen size
It is AMAZING!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply wow! Such an amazing piece of technology. I frequently need to reference numerous pieces of data and this lets me do it without busting out the laptop. It is incredibly sleek, fast, innovative. I can share with my elderly mom pictures that she would never be able to see on a normal phone. The back camera takes amazing photos and the large screen lets me make sure they are perfect. I'm sinply in awe. Best purchase I've made in several years.
I would recommend this to a friend - Pros mentioned:Overall performance
An extremely polished phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is a beast. No slowdown, no stuttering. If you like multitasking then there is no equal to this.
I would recommend this to a friend - Pros mentioned:Battery life, Camera quality
Samsumg Galaxy s23 ultra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality cell phone, battery, cameras for me the best on the market thank you
I would recommend this to a friend - Pros mentioned:Overall performance
Very pleased.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I debated so long and Im happy with my choice. This is a serious upgrade from the Note 20 ultra and that's hard to do. I recommend the Clear Gadget CASE as well. Exceeds all my expectations truthfully. Couldnt care less about bestbuy sweepstakes. Got my phone through amazon :)
I would recommend this to a friend Z fold5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing when it comes to using the s pen. I can use multiple windows at the same time. All in all, it's worth to be purchased. I definitely recommend it to a friend.
I would recommend this to a friend