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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

100%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Z Fold5 512GB. They particularly like the big screen, which they find easier to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    5 cameras
    Cons mentioned:
    Camera quality, Cross-platform sharing

    Rated 4 out of 5 stars

    Samsung Z Fold 5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. 5 cameras and fastest phone on the market. Unreal how the phone flips open to an almost 9" screen that can run up to 3 windows at once with no problem. The Dex feature for desktop mode is great. I do wish the camera on the inside was more clear and know the Fold 4 had the same issue of looking blurry do to the covering. I wish Android and Apple could come together for better quality photos and video sharing across users with different phones. I use this phone at work all day with a Bluetooth mouse and keyboard and it's pretty much another computer monitor. When I set my phone in my new holder in my old minivan it creates a large display screen.

    I would recommend this to a friend
  • Cons mentioned:
    S pen

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is heavier than I thought. The front screen is narrower than the normal phone but can be customized to fit you. Opening the phone is amazing. The screen is bright and clear. Feels comfortable holding it in my hands. The cases that are made for it right now all seen about the same. One of the things that I was hoping that had been fixed from the previous fold is the S Pen. Previous versions would not work on the front screen and this one is the same. The S Pen works perfectly on the inside screen. The fold is still noticeable but seems to disappear when you are working on different things. I wish they would have made a slot for the S Pen to stay in. I'm still trying to figure out the ins and outs since this is my first foldable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen
    Cons mentioned:
    S-pen case

    Rated 4 out of 5 stars

    S-Pen Users Beware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only major complaint with the Fold 5 is the lack of being able to store the S-Pen in the phone. The S-Pen is also not usable on the outer screen. My wife and I both changed from the Note 10 to the Fold 5 for the larger screen which is very bright and nice. We both added the Samsung case with the S-pen. She has already lost her pen. My pen seems to fit comfortably in the case but hers was loose and was falling out. I know that this is a case issue but if the pen was capable of storage in the phone like the Note and the S23 there would not be an issue. I still highly recommend the phone just be aware that if you are a frequent user of the S-Pen like we are, be prepared to have to keep a close watch on your pen.

    I would recommend this to a friend
  • Pros mentioned:
    Charging, Screen

    Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung, Perfect Camera with the highest pixels. Fast charging and high quality of Display.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Prety good phone. G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Samsung products. This phone is a good one. It does however use up the battery pretty quick if you use the inside display a lot compared to a normal display. The rest of it is like any other android operated phone.

    I would recommend this to a friend
  • Pros mentioned:
    Construction

    Rated 5 out of 5 stars

    Zfold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new phone. Hopefully it will hold up in the construction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Sometimes does not respond quickly to tap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone out there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone on the market in my opinion. The screen is huge and theoperating system is amazing. Robert was super helpful helping me pre order my phone

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. This is my 2nd fold and I like the bigger screen. The only reason I upgraded was to keep current and because my wife's Fold 3 has some issues and I didn't want my Fold 3 to have the same problem.

    I would recommend this to a friend
  • Pros mentioned:
    Better for looking things up

    Rated 5 out of 5 stars

    Z fold 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far simce I got my phone I love it. Its easy to use and much better for looking things up as well as emails

    I would recommend this to a friend
  • Pros mentioned:
    Screen
    Cons mentioned:
    S-pen case

    Rated 5 out of 5 stars

    Z fold 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big screen! Easier to use. Just wish it came with a pen. Great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No crease in middle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. No crease in middle where you fold phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Z Fold5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the use of a dual screen, really allows me to multi-task. Another great thing is the large screen, playing games and watching streams on my phone just got GREATER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Z Fold5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Z Fold 5 is the best foldable phone for those looking for a phone and tablet in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fold 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Battery life is spectacular. I love that the phone closes completely

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 3.5 out of 5 stars with 10 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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