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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 122 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Z Fold5's large screen size, which many find appealing. The battery life receives positive feedback, especially considering the impressive display. Additionally, users appreciate the great camera quality offered by this device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 122 reviews
  • Rated 5 out of 5 stars

    MsDonnaMight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has so many new options it can be overwhelming. I am sure with time I will be able to just automatically go to the area that I need. Keep up the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Pleasent surprise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first foldable and i love it. Camera is great, battery life is great for a spectacular display. So useful for work and play.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    My new galaxy phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent device. The camera is clear and very sharp. I love everything about the phone. The battery lie span is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fold on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This destroys the pixel fold in every way! Software is amazing hardware is perfected speeds are super fast. Google puts out an ancient hardware phone with a slow processor and wants to compete with a super phone. The z fold 5 is the phone to get the brightness of the screen way better than the dim pixel screen. The sound quality is way better louder and more immersive! Im sock of google paying people to life for their garbage hardware they have been pushing out to the public.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    Great Phone. Worth the value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is great. it is like holding an ipad or tablet in your hand. Light weight and takes great pictures. It is not bulky like other phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd zfold. I like it due to the fact that it unfolds and becomes bigger. In terms of the camera it takes goo pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Glorious Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a great phone. Ive had it now for over 6 months and just love it. The screen size is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Great multi-tasking phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen size and how you can run multiple apps at the same time feels really good in hands to use also

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best foldable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May not seem like it but a significant step of the fold 4, new hung and inner screen is really noticeable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 5 out of 5 stars

    Samsung galaxy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that phone, everything worked properly the camera is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product.I enjoy the the phone me and my wife, we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good phone has some flaws

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had the Samsung s22 ultra before this and its a big upgrade from that with the display and all the apps adapt to the phone not stretching or blank space when using. the only bad in my opinion is the battery is much smaller and only 25 watt charging max. the camera on it is good just not compared to the other Samsung flagship phones like s22 or s23.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade! The screen folding mechanics are much improved in this version. Thinner build. Same quality. Love the new form factor. Hopefully the screen will last longer than 2 yrs this time around. The Fold 3's screen started squeaking when it's opened and closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Martin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, smart and reliable with good pictures quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone is slow and falls short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Samsung Galaxy S22 Ultra to this. I had high hopes for being able to do quick work stuff on it, at least as easily as with my old phone. Unfortunately, this phone does not process very quickly and although I like keyboard functions that only work when you can use two hands. When the screen is closed, the front screen is small, and using that keyboard is harder. All in all, it's not the phone for me. Im going back to my S22 until there is a new version of that phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    very good cellphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good cellphone when you unfold the screen wow excellent although we would like the main screen to be bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy fold 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, love using my big screen phone. I use it as regular phone and open it up to use the big keyboard, feels like a mini tablet. My son 20 months old also watches videos on the phone. Speaker is very loud as well. 10 of 10. Love samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light functional phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not new to Foldable phones and can say that Fold5 doesn't disappoint for everyday use. It does require careful handling so please refrain from tossing it around like your old bar phones. Functional phone with fast processing provided you are knowledgeable about carrying premium phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy fold 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone feels amazing. Its light, and it can be customized in many different ways. Perfect for daily use for school work and office work in general. Camera is amazing, pretty much all you need. Watching movies of shows looks amazing. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fold yet - more than just a minor upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Fold device. I have kept upgrading due to the excellent trade-in value. (Best Buy gave the $1,000 trade-in for Fold 4). This phone in my experience was much better than just a minor upgrade of the Fold 4. It is significantly lighter in weight, thinner when folded, and the hinge is much improved. The phone is significantly faster than the Fold 4, the camera is more stable, and the screen is better. The icy blue color tops it off. Best Buy staff was extremely helpful in store helping me transfer and trade-in. Very satisfied with the upgrade and will enjoy it for at least the next year.

    I would recommend this to a friend
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