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Customer reviews

Rating 3.8 out of 5 stars with 186 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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69%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Z Fold6 S Pen Case's integrated S Pen and its snug fit, with many praising the color and ease of installation. However, concerns have been raised regarding the case's durability and the quality of its materials, particularly the adhesive and the screen protector. Some users experienced issues with the adhesive losing its effectiveness and the case's tendency to become detached. The overall impression is mixed, with positive feedback on the included S Pen and fit countered by significant concerns about the case's long-term robustness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 186 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Adhesive

    Rated 3 out of 5 stars

    Galaxy zfold 6 s pen case.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy and overpriced phone case. Doesn't stick well on edges of screen, overpriced. Nice concept though with integrated s pen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Aaron, thanks for taking the opportunity to review your Samsung Galaxy Z Fold6 S Pen Case. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Z Fold 6 Case Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Z Fold 6 case I purchased has truly elevated my experience with the device. Designed with precision and durability in mind, this case is a perfect match for Samsung’s innovative foldable technology. It offers robust protection while seamlessly integrating the S Pen—a major convenience for users who value productivity and creativity on the go. What sets this case apart is its thoughtful design: it doesn’t just protect the device, it enhances usability. The inclusion of the S Pen holder ensures that everything you need is securely in one place, eliminating the need to carry additional accessories. I purchased this product through Best Buy, and the entire experience was exceptional. Shipping was prompt, with timely notifications throughout the process. I opted for in-store pickup at the Germantown, MD location, where Kaitlin, the cashier, provided outstanding service. Her in-depth product knowledge and willingness to assist made the entire process seamless and professional. Overall, I would highly recommend this case to any Z Fold 6 owner. It combines Samsung’s trusted durability with smart design and functionality. A special thanks to both Samsung and Best Buy for delivering a remarkable user experience from purchase to everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case HOWEVER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am afraid of damage due to the lack of hinge protection. Feels good in the hand. Comes with S pen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fold to date 7 included

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device literally opened up a whole new world for me as a life long iPhone user switch to Samsung for the cutting edge I will say after a year in this did not disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In my Fold out era

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in very dire need of a new phone i went in on my break with hours worth of time to make a sound decision on my next piece of text.. i went in with a unlimted buget so i wasnt moved by prices . The phone its self is wonderful so far i do a lot of multi tasking and traveling the fold out brings instant tablet vibes where i can watch youtube tutorials book flight place bets listen to music and read slash bigg screen landscape...

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Looks Just Great on the Phone. Fits Perfect and it Matches The Phone. I highly Recommend that you Purchase this Case For Your Phone.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Don't Waste Your Money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utter trash. The front piece snapped off in less than a week, cheap, flimsy junk masquerading as a premium product. I contacted Samsung expecting a reasonable resolution, only to be told they won’t replace it and I should just buy another one. Are you kidding me? That’s your customer service? Disgraceful. Samsung, get your act together this is beyond unacceptable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha DiannaPippins, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6 S Pen Case. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. As you know, Samsung provides a on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you further with what you may be experiencing with your case, however, without having more details available and without being able to ask you any follow up questions to probe further, I recommend contacting Support for further assistance and/or help with troubleshooting. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung zfold 6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Z Fold 6 is hands down the most refined and powerful foldable phone I’ve ever used. Samsung continues to lead the way in innovation, and this device proves it. Awesome!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most would go to that great online store, but it’s worth it no matter where you buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung Galaxy Fold 6 Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Fold 6 Case was nice, it brings out the firmly and makes the phone more handy.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Samsung Case: A Disappointing Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I'm extremely dissatisfied with the design flaw in my recent Samsung phone case purchase. The case, bought in August, unexpectedly broke on the front bottom side while I was simply holding it. This suggests a serious design oversight that compromises the case's durability. While the case is aesthetically pleasing and functional for the S Pen, its fragility is unacceptable. This is a prime example of a product that doesn't live up to Samsung's usual standards."

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SantoshK, thanks for taking the time to review your Samsung Galaxy Z Fold6 S Pen Case. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your case and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support at your earliest convenience for further assistance and/or help with troubleshooting. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Not Recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front frame of this case broke within a month and the phone wasn’t even dropped. The corner just snapped. I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Traveler, thanks for taking the opportunity to review your Samsung Galaxy Z Fold S Pen Case. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Cons mentioned:
    Adhesive

    Rated 5 out of 5 stars

    Great case but the adhesive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case the only problem is the adhesive on the side comes off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Z fold case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold up to the daily usage, front part is already broke and will not stay on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for reaching out to share your feedback on the Galaxy Z Fold6 S Pen Case, Ted. We truly value insights from our customers. The Z Fold6 S Pen Case enhances creativity and productivity with the S Pen while providing protection for your Galaxy Z Fold6. Its convenient built-in slot ensures that your S Pen is always ready for use, whenever and wherever you need it. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We recommend reaching out to us at Support so that we can look into what can be done to get this resolved. -Kelvin Samsung

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Huge Regret

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor construction. As other reviewers have stated the case broke in one of the corners. It was only 3 months old and off course it cannot be returned for a refund. Obvious design flaw.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha SherriA, thankyouf ro taking the opportunity to share your thoughts with us about the Samsung Galaxy Z Fold6 S Pen Case. Your feedback is invaluable to us as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your case and without being able to ask you any follow up questions to probe further, I recommend contacting Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love the case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits gold 6 beautifully Nice adhesion for from face plate

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Needs to go back to the drawing board.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases are very fragile. Usually the front plate will break at one of the corners rendering the whole thing useless.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Samsung1, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6 S Pen Case. Your input is important as we continue our quest to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your case, however, we need more information regarding what may be occurring before we can do so. Please feel free to contact Support if you would like further assistance with troubleshooting your device. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung Galaxy Fold 6 Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Fold 6 Case was nice, it brings out the firmly and makes the phone more handy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I am s fan of Samsung, but this is not it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung really let me down with this product. I purchased this item on 09/11/24. Today the top part broke while I was just holding the phone. I tryed being very careful with my new phone. I never dropped it, and it still broke. I think that thos is just a poor design, made on Samsung's part. I very disappointed in this product but I still like the pen on the back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your feedback is greatly appreciated, Krazhill. We always look forward to hearing from our customers and getting your insights. We see that you reached out regarding the Galaxy Z Fold6 S Pen Case. This case allows you to store your S Pen with ease. Click and release the built-in S Pen to transform your Galaxy Z Fold6 into a productivity powerhouse. Then slide it back in place, and off you go. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please reach out to us at Support so that we can work with you to find a resolution for this. We look forward to hearing from you! -Kelvin Samsung

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front corner brakes, only lasts about two months before it breaks

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JohnnyR, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6 S Pen Case. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to reach out to Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

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