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Customer Ratings & Reviews

Your price for this item is $1,649.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 246 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the Galaxy Z Fold7 256GB (Unlocked) for its overall performance, finding multitasking smooth and easy. The screen size and camera quality are also highly praised, with users describing the camera as exceptional. The phone's portability, design, and battery life are additional benefits appreciated by customers. Furthermore, users find the device to be lightweight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 246 reviews
  • Rated 5 out of 5 stars

    Good gift for pops, folding part is DOPE!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad, and he is loving it, like crazy...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incredible Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has awesome hardware. This device in particular is incredible. My problem is the software. Things just don’t work as seamlessly as with Apple. One of the things I missed was Visual Voicemail. I use Visible and they only offer visual voicemail with Apple products. I also do not like having the choose email apps, message apps, etc. Having an app that works great that I don’t have to choose works best for me. So it’s the software, not the hardware that’s a deal breaker for me. Looking forward to Apples folding phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings LouisB, thank you for reaching out to share your experience using the Samsung Galaxy Z Fold7 with us. We appreciate your candor as we continue to make improvements on the functionality and performance of our product line. If you would like to provide additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for choosing Samsung! - Debra Samsung

  • Rated 3 out of 5 stars

    Z fold 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good device but occasionally it struggles to process things and for the proce that it is i wouldnt suggest getting the phone without insurance cause it does act like a phone ive had for 2 years when i only bought it a week ago

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations MorganB, thanks for taking the opportunity to reach out and share your experience using the Samsung Galaxy Z Fold7. Your feedback helps us make improvements on the functionality and performance of our product line. If you feel as though your device is not processing your data as quickly as it should, please restart your device, clear your cache, and think about managing your background apps using your Device Care feature. Feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy es the best while we bay every elextro domestic items like too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Was a little unsure at first, but the quality has exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy fold 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great service excellent online service and in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z fold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at Best Buy did a great job helping us get the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z Fold 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Able to fold open to a increased 8" screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Good phone i had ever used. Nice and slim body.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for now its good but for future I can say more than this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Folder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice equipment with upgraded designs has great graphics

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. I had a galaxy 22 and this is a huge upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, just over priced. Wish more apps took full advance of the screen size

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated foldable phone. Not very user freindly, however it give the joy of enjoying wide screen view. Battery performance not as expected.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy ManishM, thanks for taking the time to reach out to us about your experience using the Samsung Z Fold7. We value your thoughts as we strive to improve our product line. We understand that transitioning to new devices can often feel overwhelming. Have no fear! We have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. Feel free to review those resources to help become better acquainted with your new device. If you would like any further assistance afterward, please do not hesitate to contact Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 3 out of 5 stars

    Attention

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, thanks for this request for review. I requested fir 512G phone. I was shocked to receive a 256G phone. This cant serve me but i am out of tge country at tge moment

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger than any other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good just don't focus on close up and videos but can do better with pictures

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with pjone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone now has a line down the middle & I keep having to do a hard rest

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LataushaR, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Z Fold7. We appreciate your candor as we continue to improve the functionality and design of our product line. Compared to previous models in the Galaxy Z Fold Series, the Cover Screen on Galaxy Z Fold7 has been upgraded with Corning Gorilla Glass Ceramic 2, a ceramic-enhanced glass that is more durable while maintaining the clarity of the display. This is the first Z Fold model to include this innovative glass. The back glass is made of Corning Gorilla® Glass Victus 2. Also, the Galaxy Z Fold7 is IP48-rated for water and dust resistance. The frame is enhanced to be more durable as well, using Advanced Armor Aluminum for the first time on any Galaxy device. The hinge housing is strengthened as well, with the Armor FlexHinge keeping your folds and unfolds protected. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thanks for being a dedicated Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Broken phone for no reason.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 3 stars because the inner screen cracked without and drops within the first week of ownership. Store manager was super nice and replaced the phone. Phone had to be bad right out of the box.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NapoleonA, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Z Fold7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer an extended warranty which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. It offers you the ultimate peace of mind when added to your eligible devices. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Z Fold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a phone... accessories were not in yet, waiting on ability to purchase those...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid phone buy from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung support said, this IMEI registered as used product. Also, when we visit Columbia, MD store. The staff behaved worst for not caring the customer and replaying Best buy is done this deal, talk to your carrier or Samsung. Better to avoid to buy phones from Best Buy instead of carriers.

    No, I would not recommend this to a friend