Customer Ratings & Reviews
- Model:
- SM-F966UZKAXAA
- |
- SKU:
- 6635729
Customer reviews
Rating 4.8 out of 5 stars with 246 reviews
(246 customer reviews)Rating by feature
- Display Quality4.9
Rating 4.9 out of 5 stars
- Camera4.8
Rating 4.8 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Galaxy Z Fold7 256GB (Unlocked) for its overall performance, finding multitasking smooth and easy. The screen size and camera quality are also highly praised, with users describing the camera as exceptional. The phone's portability, design, and battery life are additional benefits appreciated by customers. Furthermore, users find the device to be lightweight.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bait-and-switch on guarantees
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite assuring me when I purchased it in the store that if the price were to go down within 60 days I would get the difference refunded, when I contacted them about the fact that it is now available for $350 less, they say it is not covered, even though I pay for the "total" membership.
No, I would not recommend this to a friend- Pros mentioned:Camera quality, Portability, Screen size
Rated 5 out of 5 stars
Great Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. I had a Z fold 6, this 7 is even slimmer and lighter. The screen seems to be a little better and the camera is nice.
I would recommend this to a friend Rated 1 out of 5 stars
Black screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen turn black already. They can't replaced....
This review is from Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy AmberP, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Z Fold7. We value your thoughts as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you've described to be experiencing with your display. Feel free to reach out to Support afterward if you would like any further assistance. Thanks for being a staunch Samsung customer. - Debra
- Pros mentioned:Camera quality, Screen size
Rated 5 out of 5 stars
Great phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Massive upgrade from my old Z fold 4. Smaller and the camera is way better. Bought for a family member and couldn’t be happier with the purchase.
This review is from Samsung - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best phone ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Day 2, and is easily the best phone device I have had. Let's see how it does long term, but for now it is awesome
I would recommend this to a friend Rated 3 out of 5 stars
It's ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a phone that folds nothing special and you can see the crease
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day JohnA, thank you for taking the time to share your experience with using the Samsung Galaxy Z Fold7. The advertised Galaxy Z Fold7 stands out amongst its competitors with its significantly thinner, lighter, and more durable design that feels like a smartphone you may be accustomed to. It's paired with the powerful Snapdragon 8 Elite chip for unsurpassed AI and an improved 200MP main camera which makes it an unmatched powerhouse when it comes to productivity. Its incredibly slim design, improved cover screen, powerful multitasking ability, and enhanced durability allow users to experience a true phone/tablet hybrid with robust AI features. It offers a less noticeable crease, an immersive, wider cover screen for texting/email, and the ability to run multiple apps side-by-side like a PC, all while being thinner and lighter than previous models. We would be more than happy to assist you with whatever you may be experiencing with your device but without having more information available and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra












