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Customer Ratings & Reviews

Your price for this item is $1,649.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 246 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers highly value the Galaxy Z Fold7 256GB (Unlocked) for its overall performance, finding multitasking smooth and easy. The screen size and camera quality are also highly praised, with users describing the camera as exceptional. The phone's portability, design, and battery life are additional benefits appreciated by customers. Furthermore, users find the device to be lightweight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-246 of 246 reviews
  • Rated 1 out of 5 stars

    Bait-and-switch on guarantees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite assuring me when I purchased it in the store that if the price were to go down within 60 days I would get the difference refunded, when I contacted them about the fact that it is now available for $350 less, they say it is not covered, even though I pay for the "total" membership.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability, Screen size

    Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I had a Z fold 6, this 7 is even slimmer and lighter. The screen seems to be a little better and the camera is nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen turn black already. They can't replaced....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy AmberP, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Z Fold7. We value your thoughts as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you've described to be experiencing with your display. Feel free to reach out to Support afterward if you would like any further assistance. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive upgrade from my old Z fold 4. Smaller and the camera is way better. Bought for a family member and couldn’t be happier with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day 2, and is easily the best phone device I have had. Let's see how it does long term, but for now it is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a phone that folds nothing special and you can see the crease

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day JohnA, thank you for taking the time to share your experience with using the Samsung Galaxy Z Fold7. The advertised Galaxy Z Fold7 stands out amongst its competitors with its significantly thinner, lighter, and more durable design that feels like a smartphone you may be accustomed to. It's paired with the powerful Snapdragon 8 Elite chip for unsurpassed AI and an improved 200MP main camera which makes it an unmatched powerhouse when it comes to productivity. Its incredibly slim design, improved cover screen, powerful multitasking ability, and enhanced durability allow users to experience a true phone/tablet hybrid with robust AI features. It offers a less noticeable crease, an immersive, wider cover screen for texting/email, and the ability to run multiple apps side-by-side like a PC, all while being thinner and lighter than previous models. We would be more than happy to assist you with whatever you may be experiencing with your device but without having more information available and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung