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Customer Ratings & Reviews

$1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 301 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy Z Fold7 256GB (Unlocked)'s overall performance, finding multitasking smooth and easy. The screen size and camera quality receive positive feedback, with users describing them as adequate and insane, respectively. The phone's portability, design, battery life, and weight also contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 301 reviews
  • Rated 5 out of 5 stars

    Best phone I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent from ios to android you must try it if you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great mini tablet. Would buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent . Good device and also good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific phone. I am really enjoying the features.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Love howit opens up but don't use it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent conditions, no scratches. Had a excellent experience getting this opened box cellphone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How to use instructrions available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find reliable instructions on how to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have a foldable I'll never be able to go back to a normal phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday bliss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father was extremely happy to receive this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone like the tablet feature. Easy to set up. Sales staff very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fold 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my fold 7, I love the size changes and functionality of the phone, it’s perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Phone is great... if i would have gotten it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. Customer service is awful. They sent me the wrong item and after fighting them for the full 2 weeks(everyday min 3 calls each at least an hour) i couldnt get them to replace it and send me the right phone. Best buy support is absolutely horrific. They are a prime example where outsourcing will get your customers to no longer shop with you. Imagine sending the wrong phone then tell your customer that you should be grateful that we are even considering refunding you when the phone comes back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe is the side buttons are too recessed, especially the single on/off button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fold 7

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is impressive but I honestly think you can wait for a discount. The battery drains pretty fast it’s kinda annoying. Also the phone is really slippery if you hold it you’ll know what I mean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Zfold 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product order was smooth and as expected. This phone is so slim and practical. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it becomes a tablet and I can do many things with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift for pops, folding part is DOPE!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad, and he is loving it, like crazy...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incredible Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has awesome hardware. This device in particular is incredible. My problem is the software. Things just don’t work as seamlessly as with Apple. One of the things I missed was Visual Voicemail. I use Visible and they only offer visual voicemail with Apple products. I also do not like having the choose email apps, message apps, etc. Having an app that works great that I don’t have to choose works best for me. So it’s the software, not the hardware that’s a deal breaker for me. Looking forward to Apples folding phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings LouisB, thank you for reaching out to share your experience using the Samsung Galaxy Z Fold7 with us. We appreciate your candor as we continue to make improvements on the functionality and performance of our product line. If you would like to provide additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy es the best while we bay every elextro domestic items like too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy fold 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great service excellent online service and in store

    I would recommend this to a friend