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Customer Ratings & Reviews

$1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 271 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy Z Fold7 256GB (Unlocked)'s overall performance, finding multitasking smooth and easy. The screen size and camera quality receive positive feedback, with users describing them as adequate and insane, respectively. The phone's portability, design, battery life, and weight also contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 271 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have a foldable I'll never be able to go back to a normal phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone like the tablet feature. Easy to set up. Sales staff very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fold 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my fold 7, I love the size changes and functionality of the phone, it’s perfect for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe is the side buttons are too recessed, especially the single on/off button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fold 7

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is impressive but I honestly think you can wait for a discount. The battery drains pretty fast it’s kinda annoying. Also the phone is really slippery if you hold it you’ll know what I mean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Zfold 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product order was smooth and as expected. This phone is so slim and practical. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it becomes a tablet and I can do many things with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift for pops, folding part is DOPE!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad, and he is loving it, like crazy...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incredible Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has awesome hardware. This device in particular is incredible. My problem is the software. Things just don’t work as seamlessly as with Apple. One of the things I missed was Visual Voicemail. I use Visible and they only offer visual voicemail with Apple products. I also do not like having the choose email apps, message apps, etc. Having an app that works great that I don’t have to choose works best for me. So it’s the software, not the hardware that’s a deal breaker for me. Looking forward to Apples folding phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings LouisB, thank you for reaching out to share your experience using the Samsung Galaxy Z Fold7 with us. We appreciate your candor as we continue to make improvements on the functionality and performance of our product line. If you would like to provide additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy es the best while we bay every elextro domestic items like too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy fold 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great service excellent online service and in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multitasking on this is what sets it apart from other phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z fold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at Best Buy did a great job helping us get the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z Fold 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Able to fold open to a increased 8" screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for now its good but for future I can say more than this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Folder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice equipment with upgraded designs has great graphics

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. I had a galaxy 22 and this is a huge upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, just over priced. Wish more apps took full advance of the screen size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger than any other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good just don't focus on close up and videos but can do better with pictures

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with pjone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone now has a line down the middle & I keep having to do a hard rest

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LataushaR, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Z Fold7. We appreciate your candor as we continue to improve the functionality and design of our product line. Compared to previous models in the Galaxy Z Fold Series, the Cover Screen on Galaxy Z Fold7 has been upgraded with Corning Gorilla Glass Ceramic 2, a ceramic-enhanced glass that is more durable while maintaining the clarity of the display. This is the first Z Fold model to include this innovative glass. The back glass is made of Corning Gorilla® Glass Victus 2. Also, the Galaxy Z Fold7 is IP48-rated for water and dust resistance. The frame is enhanced to be more durable as well, using Advanced Armor Aluminum for the first time on any Galaxy device. The hinge housing is strengthened as well, with the Armor FlexHinge keeping your folds and unfolds protected. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thanks for being a dedicated Samsung customer. - Debra Samsung