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Customer Ratings & Reviews

Your price for this item is $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 172 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-172 of 172 reviews
  • Rated 5 out of 5 stars

    Z Fold 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Able to fold open to a increased 8" screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for now its good but for future I can say more than this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Folder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice equipment with upgraded designs has great graphics

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. I had a galaxy 22 and this is a huge upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, just over priced. Wish more apps took full advance of the screen size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger than any other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good just don't focus on close up and videos but can do better with pictures

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken phone for no reason.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 3 stars because the inner screen cracked without and drops within the first week of ownership. Store manager was super nice and replaced the phone. Phone had to be bad right out of the box.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NapoleonA, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Z Fold7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer an extended warranty which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. It offers you the ultimate peace of mind when added to your eligible devices. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Z Fold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a phone... accessories were not in yet, waiting on ability to purchase those...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bait-and-switch on guarantees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite assuring me when I purchased it in the store that if the price were to go down within 60 days I would get the difference refunded, when I contacted them about the fact that it is now available for $350 less, they say it is not covered, even though I pay for the "total" membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen turn black already. They can't replaced....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy AmberP, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Z Fold7. We value your thoughts as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you've described to be experiencing with your display. Feel free to reach out to Support afterward if you would like any further assistance. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive upgrade from my old Z fold 4. Smaller and the camera is way better. Bought for a family member and couldn’t be happier with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day 2, and is easily the best phone device I have had. Let's see how it does long term, but for now it is awesome

    I would recommend this to a friend